Experience

Talent for Import and Export

• Egypt
• Retail Office Equipment
• 1 - 100 Employee

• Technical Support Engineer

  • Sep 2020 - Present

  -Managed the Technical problems appearing at the projects and fixed them then Sent reports related to our products & customers to our multinational team located in Dubai and Switzerland. - Built our sales pipeline ز -Investigated technical problems and sent a technical report to the warranty section. -Handled customer calls with a 90% satisfaction rate. -Creating quotations after making a suitable selection related to the company products (HVAC and fire fighting). -Managed the Technical problems appearing at the projects and fixed them then Sent reports related to our products & customers to our multinational team located in Dubai and Switzerland. - Built our sales pipeline ز -Investigated technical problems and sent a technical report to the warranty section. -Handled customer calls with a 90% satisfaction rate. -Creating quotations after making a suitable selection related to the company products (HVAC and fire fighting).



Enactus

• United States
• Non-profit Organizations
• 700 & Above Employee

• Head Of Operations

  • Aug 2018 - Sep 2019

• Fr member

  • Oct 2015 - Aug 2018



United Gas Derivatives Company (UGDC)

• Egypt
• Oil and Gas
• 1 - 100 Employee

• Trainee

  • Jul 2018 - Sep 2019



Orascom Construction PLC

• Egypt
• Construction
• 700 & Above Employee

• Trainee

  • Aug 2018 - Sep 2018