Experience

Winsar Group
• India
• Hospitality
• 100 - 200 Employee
• Business Development Manager - Indonesia

  • Mar 2023 - Present


Pegipegi

• Indonesia
• Software Development
• 100 - 200 Employee

• Market Manager

  • Feb 2020 - Jan 2023

  - Develop and sustain strong partner relationships by providing relevant data insights and superior support services to hotel partners - Ensure that their partner hotels product (content, rates and availability) is consistently optimized and competitive to maximize customer conversion - Optimize rate plan channel and seasonal campaign within the guidelines set by Marketing - Provide and Train Self-service tools (Pegipegi Extranet) to hotel partner as distribution tools - Represent Pegipegi in the local market, build Pegipegi company profile with key local influencer (e.g. PHRI, IHGMA, and others hotel association.) and provide expertise to the local industry - Be familiar with market in related with strategy wise - Execute effectively based on KPI metrics (targets, goals and/or strategic objectives) set by leadership - Frequently travel visit to hotel partner for account management goals - Provide coaching to colleagues (Associate Market Managers, Market Executive, and Market Coordinator) on best practices - Training and Develop team member on their needs to get better vision of works - Expertise managed East Java Show less



BEST WESTERN PREMIER Solo baru

• Indonesia
• Hospitality
• 1 - 100 Employee

• Revenue & E-Commerce Manager

  • Feb 2018 - Feb 2020

  • Manage and maintain group and transient inventory controls and retail pricing on daily basis. Develop, monitor and adjust sales and pricing strategies • Provide critical analysis of strategies, room statistics and demand factors, competitive and Demand Analysis to capitalize on marketshare • Analysis activities focusing on revenue, profit and demand generations • Responsible in sales strategy, evaluates effectiveness and prepares historical and future analysis of revenue and profit opportunities • Control rooms inventory including allocation and reservations to areas of maximum yield and blackout dates • Lead reservation team operational • Maintain all distribution channels including B2B and B2C on daily basis. • Maintain close relationship with all key decision makers especially B2B (Wholesale and Travel agent) • Maintain ranking of the hotel websites and update the hotel websites with relevant search terms to ensure that hotel websites gets the best possible rank • Coordinate with IT and Marketing Communications to manage and update the Hotel's website, relevant social media (Facebook, Twitter, Blogging) and e-Commerce functions including latest campaign, events and promotions • Responsible with analysis of short and long term forecasting • Conduct market research and analysis base on Revmax • Prepare weekly and monthly report for S&M Department including FIT / Walk in report , Corporate report , Government report , OTA Report , Wholesale & Travel Agent report , and Sales highlights • Constant update on forecast and distribute to General Manager and all head departement • Report to General Manager and all head departement for expected revenue on daily basis Show less



Swiss-Belinn Malang

• • Nov 2015 - Feb 2018

  • Responsible for all online activities • Develop affiliate marketing programs• Create and maintain an online business plan• Keep current knowledge of online trends• Updating website for new mobile or computer systems to appeal to current and future customers • Provide analytic reports of online sales• Web maintenance and troubleshooting are also ongoing for a website.• Analyse customer behaviour to development priorities and conversion rate• Reporting online achievment (room revenue and room night production) daily, weekly and monthly.• Manage room availability and website content (hotel images and facilities)• Report monthly forecasts for sales trends, seasonality, new product introductions and product phase outs.• Working closely with agency or digital marketing manager to ensure the accuracy of website analitycs and report perfomance approptiately to the business Show less

• • Nov 2013 - Oct 2015

  • Responds to communications from guests, travel agents, and referral networks concerning reservations arriving by mail, telephone, telex, cable, fax, or through a central reservation system• Creates and maintains reservation records-usually by date of arrival and alphabetical listing prepares letters of confirmation and promptly processes any cancellations and modifications• Preparing the list of expected arrivals for the front office, assisting in preregistration activities when appropriate, and processing advance reservation deposits• Determines room rates based on the selling tactics of the hotel• Prepares letters of confirmation• Communicates reservation information to the front desk• Monitors advances deposit requirements• Tracks future room availability on the basis of reservations, and helps develop forecasts for room revenue and occupancy• Configuring rates on the hotels property management system Show less