Bae Cheol Shin

Solution Architect at GrokStream at Grok
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Contact Information
Location
Irvine, California, United States, US
Languages
  • English Professional working proficiency
  • Korean Native or bilingual proficiency

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David S. Early

I had the opportunity to work with Bae Cheol for 2 years at Grokstream and I have nothing but good things to say about my experience. Bae Cheol is a dedicated and talented engineer. He was able to contribute immediately to the organization while learning new skills and technology. A quick learner, Bae Cheol leveraged his previous experience to become our go to professional for field development tasks around custom programing tailored to customer needs in Grok's unique environment. Over the course of our working together, I noted and valued Bae Cheol's dedication both to the job at hand and to supporting our customers. He continually strives to understand their issues and over deliver on expectations. Bae Cheol is very detail oriented and this was a major plus in tracking and keeping ahead on customer projects. Bae Cheol has also been key in expanding Grok's internal knowledge base. He was always taking notes, getting screen shots and following up with good, clean documentation that was used through out the field organizations. His documentation contributions continued to be valued for their detail and completeness. His willingness and consistency in creating these documents exceeded my expectations. Bae Cheol is one of the hardest working and focused practical engineers I have ever worked with. I consider him a skilled worker, but I also consider him a friend. I will continue to stay in touch with him because of our relationship. I can happily and heartily recommend Bae Cheol as a professional and as a person!

Brian Chan

If there ever is a phrase for going further than above and beyond, Bae Cheol should be used as an example. Bae Cheol spent countless hours (including afterhours) assisting my support staff in troubleshooting and addressing customer problems. Any Team, Customer, and company will be extremely to have Bae Cheol working for them.

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Experience

    • United States
    • Construction
    • Solution Architect at GrokStream
      • Mar 2021 - Present

      • Developed custom solutions on a customer-by-customer basis using the NiFi automation tool. • Integrated a large volume of historical and live customer data into Grok's system. • Installed and maintained Grok software involving Elasticsearch, Postgres, Redis, Docker, and Azure. • Worked with customers for requirements gathering, design, integration, development , documentation , and training/enablement. • Provided customer supports with designing and developing a notification system to alert the team during critical infrastructure & service operation issues. Show less

    • United States
    • Software Development
    • 1 - 100 Employee
    • Principal Consultant
      • Jul 2010 - Mar 2021

      • Designed and developed Runbook automations implemented in a large number of industries using Resolve as a core platform. • Engaged with customer in enablement tasks to provide our customers a clear understanding. • Designed system connectivity and data analysis tasks to meet customer’s requirements. • Created As-built documentation to provide customers with a clear understanding of their runbook deployment. • Developed customization of advanced User Interface front ends using Resolve. • Provided guidance to customers regarding to the product and best practices using Resolve. • Leaded testing efforts and customer turnover tasks. Past Experience Examples • Resolve: CapitalOne - Implementation of Resolve framework to support automated resolution of events. - Developed health checks to interact with various systems and proactively report network health and status. - Implemented runbooks to perform resolution of batch jobs, runbook compliance to internal chance management process, emergency change orders, ticketing and dispatch tasks. • Resolve: Visa - UI design and implementation of Guided Resolution of Server Reboot events. - Integration tasks to retrieve information and perform updates in Visa’s event management systems. - Work closely with customer in testing and production migration tasks of runbooks. • Resolve: Cegeka - Implementation of closed loop automations to integrate with customer’s event management databases and perform resolution of selected incident types. - Provide guidance to customer and assist as automation developers learn to develop and maintain their Resolve environments. • Resolve: Columbus - Lead developer of customer dashboards to provide awareness of system health and customer related information to assist operators in resolution of customer and network issues. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Programmer Analyst
      • May 2004 - Jul 2010

      • Worked closely with a multidisciplinary research team and responsible for documenting user requirements, system design, test plan, quality assurance, release and support scientific visualization and analysis. • Developed a Java architecture for biomedical research including storage, processing and analysis, content-based retrieval, and 2/3D display of biomedical imaging data. • Used an object-oriented software development process that includes formal requirements documentation, rapid prototyping, and redesign and development. Code reviews are used to enforce the development process and to iteratively improve designs. • Focused on building infrastructure and toolkits that can be reused by application programmers to address important research questions. Show less

Education

  • University of Southern California
    M.S., Operations Research Engineering
    2004 - 2006
  • University of California, Los Angeles
    B.S., Applied Mathematics
    2001 - 2003

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