Muhammad Badrul Aiman

Customer Service Executive at PRISM - Supply chain Management
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Contact Information
us****@****om
(386) 825-5501
Location
Klang, Selangor, Malaysia, MY

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Bio

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Credentials

  • Certified Professional in Logistics Management
    ISCEA -International Supply Chain Education Alliance
    Dec, 2021
    - Sep, 2024

Experience

  • PRISM - Supply chain Management
    • France
    • Transportation, Logistics, Supply Chain and Storage
    • 1 - 100 Employee
    • Customer Service Executive
      • Jun 2023 - Present
  • Quanterm Logistics
    • Malaysia
    • Transportation, Logistics, Supply Chain and Storage
    • 100 - 200 Employee
    • Customer Care Executive
      • Jul 2022 - Jun 2023

      - Assisting businesses in meeting their logistics needs by providing total logistics solutions at the lowest cost possible. - Attend to customers’ inquiries and coordinate shipment internally and externally. - Execute day-to-day operational activities according to requirements and KPI, ensuring close co-ordination with carrier, co-loader, freight forwarders, contractors, origin and destination offices to obtain high customer satisfaction. - Import/Export freighting and customs clearance operation process and attend to customers’ inquiries and coordinate shipment internally and externally. - Provide excellent customer service support and co-ordination for last minute changes of shipment mode. Show less

  • RDB Haulage (M) SDN BHD
    • Customer Service Officer
      • Nov 2021 - Jul 2022

      Haulage operations planning, assisting clients needs on logistics services.

    • Industrial Training
      • Nov 2021 - Jan 2022

  • J&T EXPRESS (MALAYSIA ) SDN BHD
    • Malaysia
    • Transportation, Logistics, Supply Chain and Storage
    • 700 & Above Employee
    • Service Dispatcher
      • Mar 2021 - Nov 2021
  • Syafie Com Resources
    • Rigger
      • Aug 2019 - Nov 2019
  • Lazada
    • Singapore
    • Technology, Information and Internet
    • 700 & Above Employee
    • Warehouse Team Member
      • Aug 2018 - Nov 2018
  • Solar Alert Sdn Bhd
    • Oil and Gas
    • 100 - 200 Employee
    • Welding Operator
      • Mar 2018 - Jul 2018
  • Première Hotel Klang
    • Malaysia
    • Hospitality
    • 1 - 100 Employee
    • Service Crew
      • Aug 2017 - Nov 2017

Education

  • Malaysia University of Science and Technology
    Bachelor of Science - BS, Transportation and Logistics
    2018 - 2021
  • JT Academy
    Diploma of Education, Welding Engineering Technology/Technician
    2014 - 2018

Community

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