Experience

Leftclick - South Africa

• South Africa
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Manager

  • Jul 2018 - Present

• IT Administrator

  • Jan 2015 - Jul 2018

  • Dealing with all first-line support calls and working with the IT Manager on site to resolve server-side faults• Detailed daily reporting on the status of the core infrastructure and connectivity• Providing remote/telephonic support for users based at branches in various locations spread across the country• Liaising with third party service providers for fault logging and maintenance• Simple Active Directory administration, and co-administration of 11 servers on-site• Set-up and maintain end-user hardware/software (Computers, printers, NAS devices, mobile devices, etc)• Installing and maintaining OpenSUSE SMB share for a centralized software repository and a handful of users’ data• Installing Ubuntu server for SFTP based backups of CRM software• Simple troubleshooting of camera surveillance computers• Basic PBX configuration (Creation of dial out codes, linking usernames to extensions, and managing speed dial entries)• Troubleshooting of POE switches, IP phones, and general network connectivity faults• Routine imaging of factory controller computers’ hard disks• Management of multifunction printers, and replacement of printer consumables• Proactive monitoring of networked resources to ensure timeous identification of faults• Managing various end-user software products including, but not limited to; Office 2007 to 2013, Windows XP to 8.1, Pastel Evolution, Outlook Email, AutoDesk packages, and ESET Endpoint Antivirus.



Kentz - now a part of Kent

• United Arab Emirates
• Engineering Services
• 700 & Above Employee

• S/S Electricain

  • Jul 2013 - Nov 2013

  Job roles fulfilled: • Ringing out of DC/AC cables connecting the transformers, inverters, SMBC boxes, and SSM boxes.• Termination of DC/AC cables connecting the transformers, inverters, SMBC boxes, and SSM boxes.• Insulation tests on DC/AC cables connecting the transformers, inverters, SMBC boxes, and SSM boxes.• Finalizing assembly of transformers, inverters, and SMBC boxes to site standard.• Assisted with fault fixing on the cables named above.• Assisted with the server cabinet rearrangement.• Terminated the CAT5 cables in the control building (Wall mounted RJ45 jacks and Patch panel terminations).• Assisted in the breaking down and moving of temporary offices and workspaces on site.• Basic forklift operation to move boxed loads.• Driver duty on various occasions to pick up/drop off site security and buy additional stock.• Supervisor for a team of builders on Swartkoppies farm for modifications done to the farm and storage area.• Supervisor for a team of general laborers used to do final housekeeping on site and restoring the land to its original state.



Inov8IT

• IT Consultant

  • Nov 2011 - Jul 2013

  Job roles fulfilled:• First line of support/dealing with all queries when employer was on leave.• Travel to clients/suppliers• Installation of computer hardware, software, printers, and networking systems.• Troubleshooting of computer hardware, software, printers, wired/wireless networking systems and Apple based products.• Configuration of hardware, software, printers, networking systems, Apple based products and various mobile products (Such as the iPad, iPhone and Galaxy S3)• Installation, troubleshooting and configuration of WAN routers (3G/ADSL)• Set-up of routine backup systems for client’s important data files.• Support for Microsoft Office 2003 – 2013 software packages.• Support for Microsoft operating systems ranging from Windows XP to Windows 8.• Manual backup of client’s data files before formatting.• Telephonic communication with clients to resolve issues or to make appointments for on-site support.• Providing remote support for clients that have relocated.• Finding solutions for, or creating systems to fulfil a client’s needs.• Simple vendor management.