BabyKumari R

Application Support Specialist at Computer Age Management Services Limited
  • Claim this Profile
Contact Information
us****@****om
(386) 825-5501
Location
Chennai, Tamil Nadu, India, IN

Topline Score

Topline score feature will be out soon.

Bio

Generated by
Topline AI

You need to have a working account to view this content.
Join now
You need to have a working account to view this content.
Join now

Credentials

  • ITIL V4
    congex
    Apr, 2019
    - Nov, 2024
  • Lean Six Sigma Black Belt
    Benchmark Six Sigma
    Nov, 2017
    - Nov, 2024
  • Lean Six Sigma Green Belt
    Benchmark Six Sigma
    Sep, 2017
    - Nov, 2024

Experience

  • Computer Age Management Services Limited
    • India
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Application Support Specialist
      • Jan 2014 - Present

    • Application Support Executive
      • Apr 2017 - Jan 2020

      • Evaluate and prioritize customer support cases.• Configures, troubleshoots and supports the deployment related issues on Linux infrastructure and JBoss related problems while application deployment.• Troubleshoot Newgen BPM (OmniScan, Omniflow, Omnidocs) related issues.• Work closely with engineering team to help them to fix the production issues and client related critical queries.• Prepared accurate and timely reports.

    • Application Support Analyst
      • Jan 2014 - Mar 2017

      • Taking ownership of client issues reported and seeing problems through to resolution.• Researching, diagnosing, troubleshooting and identifying solutions to resolve application issues.• Properly escalate unresolved issues to appropriate development teams.

Education

  • Pondicherry University
    Master of Business Administration - MBA, International Business, Trade, and Tax Law

Community

You need to have a working account to view this content. Click here to join now