Experience

Moni (YC W22)

• United States
• Financial Services
• 1 - 100 Employee

• Retail Lead

  • Jan 2023 - Present

  Moni is a YC-Backed financial technology firm pioneering a community based finance model to create shared prosperity across 5 African countries (Nigeria, Benin Republic, Guinea, Cameroon, and Ghana) leveraging technology to provide customized financial solutions tailored to meet personal and business needs in this markets. I have joined to lead the business's Retail growth objectives covering Customer Acquisition, Segmentation , Product Development and Risk Management. Moni is a YC-Backed financial technology firm pioneering a community based finance model to create shared prosperity across 5 African countries (Nigeria, Benin Republic, Guinea, Cameroon, and Ghana) leveraging technology to provide customized financial solutions tailored to meet personal and business needs in this markets. I have joined to lead the business's Retail growth objectives covering Customer Acquisition, Segmentation , Product Development and Risk Management.



Zone

• Nigeria
• Blockchain Services
• 100 - 200 Employee

• Business Development Manager

  • May 2022 - Apr 2023

  In this role, I was responsible for the adoption of Recova a lending automation, loan collection and recovery solution by financial institutions to reduce and manage NPLs. I was also involved in the development and optimization of the solution by providing timely feedback around user experience with the development team. In this role, I was responsible for the adoption of Recova a lending automation, loan collection and recovery solution by financial institutions to reduce and manage NPLs. I was also involved in the development and optimization of the solution by providing timely feedback around user experience with the development team.



Union Bank of Nigeria

• Nigeria
• Banking
• 700 & Above Employee

• • Apr 2020 - May 2022

  Responsible for the sales, development and management of the bank's salary account value proposition leveraging the ecosystem ( Corporate, Commercial and SME Segments) and other available opportunities within the country's labor force. I was also responsible for the penetration of loans and other risk assets within the salary account customer base a portfolio of about 70 billion Naira while also generating low cost liability for the bank (average of 65 billion Naira ) monthly.

• • Jan 2019 - Apr 2020

  I was a member of a two man team responsible for the management of the bank's value chain covering the Corporate, Commercial and Retail business segments. We mined the entire ecosystem to increase the bank's share of the customer's wallet within and across each business segment. I was also responsible for the bank's payroll banking portfolio within the retail business segment.

• • Nov 2018 - Jan 2019

• • Jan 2018 - Oct 2018

  I managed the Cluster’s over 100 Direct sales agents, I was responsible for recruitment, training and generation of business leads to enable my Agents achieve sales targets which include Customer acquisition , a minimum of 3 products at on-boarding of customers with an healthy average balance. I also managed the loan sales agent with a target of 20 retail loans and 7 Million Naira value monthly. I was able to maintain a staff turnover of less than 5%, the lowest across the network through effective man management while also meeting and exceeding sales targets. Show less

• • Oct 2016 - Jan 2018

  I managed the mass market segment portfolio of the branch with a balance sheet size of about 500 million Naira through an effective, efficient sales and service delivery model. I oversee the day to day customer engagement to deliver a wonderful customer experience which boost customer loyalty and stickiness for the branch. I drove customer retention by increasing the average PPC from about 1.5 to 3 within a year. Also responsible for the development of sales and service associates within the branch through proper integration of the bank's culture and core values. Show less

• • Sep 2015 - Sep 2016

  Ensures effective Teller productivity, forecasting based on trend analysis of cash requirement for the branch to reduce cost on specie trips and cash management, maintained an average 90% ATM uptime with Effective ATM reconciliation and balancing.

• • Nov 2014 - Jan 2016

  Coordinate the activities of Customer Service Officers and ensure adherence to the bank's policies and procedures.Ensure effective and timely service delivery to customers banking needs.Assist in setting performance goals for Customer service Officers as well as monitor and evaluate performance.

• • Jan 2014 - Oct 2014