Babalwa Mbalo

Marketing Coordinator at ACS-Embrace ERP Software
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Contact Information
us****@****om
(386) 825-5501
Location
City of Johannesburg, Gauteng, South Africa, ZA

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Experience

    • South Africa
    • Software Development
    • 1 - 100 Employee
    • Marketing Coordinator
      • Jun 2023 - Present

      Report Directly to Marketing Director • Manage the Marketing Department • Article writer (MyBroadband- news website) • Implementation and management of social media presence • Digital content including Adwords, SEO and corporate and product web-sites • Pre-sales canvassing through tele-sales and above mentioned events, promotions and trade shows • Create marketing material including brochures and publications • Updating landing pages • Quantitative/Qualitative Market Research • Creating lead magnets • Client liaison • Client Interview • Events and Promotions • Trade Shows and Exhibitions • Creating marketing reports based on google analytics, and using the data to analyse customers’ behaviour • Prospecting new customers • Content Creator Show less

    • South Africa
    • Consumer Services
    • 1 - 100 Employee
    • Marketing Officer
      • Feb 2017 - Jun 2023

      • Quantitative/Qualitative Market Research • Support the Director with day-to-day marketing activities • Creating Marketing Campaigns to promote our products • Content Creator • To direct, plan and implement Marketing and CRM strategies to contribute towards the achievement of the company’s sales objectives. • Developing and implementing robust prospect communication programs. • Design Marketing e-blasts • Conducting trend analysis • Creating marketing reports based on google analytics, and using the data to analyse customers’ behaviour • Building and maintaining a positive relationship with customers • Responsible for drafting and conducting Marketing plans • Implementation and management of social media presence • Prospecting new customers: all over Africa • Do Marketing activities on CRM • Coordinate Exhibition shows Show less

    • United Kingdom
    • Events Services
    • 100 - 200 Employee
    • Marketing Event Coordinator
      • Mar 2016 - Oct 2016

      • Market Research (companies and exhibitors)- Mining, Food, Hospitality and Security companies • Coordinate exhibition shows (Electra Mining Africa Johannesburg, and Africa A-OSH- SECUREX Expo South Africa) • Create Visa letters • Prepare courier badges via (internet express) • Verify the immigrant and migrant processes • Design product display • Overlook Premium and exhibitors and attend to queries • Marketing Administration • Do follow-up calls • Market Research (companies and exhibitors)- Mining, Food, Hospitality and Security companies • Coordinate exhibition shows (Electra Mining Africa Johannesburg, and Africa A-OSH- SECUREX Expo South Africa) • Create Visa letters • Prepare courier badges via (internet express) • Verify the immigrant and migrant processes • Design product display • Overlook Premium and exhibitors and attend to queries • Marketing Administration • Do follow-up calls

  • Banakoma Car Hire and Shuttle
    • City of Johannesburg, Gauteng, South Africa
    • Car Rental Agent
      • Oct 2015 - Jan 2016

      • Make rental contracts • Dealing with customer inquiries about the availability and cost of vehicles • Taking bookings and explaining the terms of rental or lease agreements • Completing paperwork with the customer and taking payments • Showing customers to their vehicles and pointing out any special features checking mileage and inspecting for damage when vehicles are returned. • Providing ongoing service and sales support, dealing with regular business leasing accounts • Make rental contracts • Dealing with customer inquiries about the availability and cost of vehicles • Taking bookings and explaining the terms of rental or lease agreements • Completing paperwork with the customer and taking payments • Showing customers to their vehicles and pointing out any special features checking mileage and inspecting for damage when vehicles are returned. • Providing ongoing service and sales support, dealing with regular business leasing accounts

    • South Africa
    • Musicians
    • 100 - 200 Employee
    • Copyright Researcher
      • Apr 2015 - Sep 2015

      • Conducted research on Copyright Information from broadcasters, CIS-net research tool • Copyright information and copyright share splitting to Composers/Authors Researching and editing such relevant information • Analysed information with a logical systematic approach • Conducted research on Copyright Information from broadcasters, CIS-net research tool • Copyright information and copyright share splitting to Composers/Authors Researching and editing such relevant information • Analysed information with a logical systematic approach

Education

  • IMM Graduate School
    Bachelor of Philosophy (BPhil) Honours in Marketing
    2022 - 2023
  • IMM Graduate School
    Bachelor of Business Administration (BBA) in Marketing
    2018 - 2021
  • Jeppe College of commerce and computer studies
    Diploma in Human Resource Practices
    2013 - 2015

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