Experience

SHELL NIGERIA EXPLORATION AND PRODUCTION COMPANY LIMITED
• Norway
• Mining
• 1 - 100 Employee
• Contract Manager

  • Jul 2018 - Present


Shell Nigeria Exploration & Production Company Limited

• Norway
• Mining
• 1 - 100 Employee

• Site Manager, Marina Campus

  • Apr 2012 - Jul 2018

  o Manage Facility Management Contractor to carry out building renovations, civil/electrical/mechanical maintenance, upgrade works and general facility management activities in Shell Lagos offices.o Ensure availability of critical assets and systems – water treatment plant, sewage treatment plant, etco Oversight responsibility for Lagos Office Minor Projects and Upgradeso Oversight responsibility for delivery of other building and maintenance services – civil, plumbing, water, sewage, etco Oversight responsibility for Office Services delivery – car parks, cleaning, horticulture, mailing, reprographics, furniture & equipment maintenance, catering services (service provision to 2,000+ staff in 3 offices and 7 car parks) o Monitor delivery of various office projects including tendering, project execution, site inspections and project close-outo Provide support in car park acquisition, negotiation, administration/management, etco Review and approve procurement of office furniture and equipmento Develop and manage relationships with various internal (Finance, IT, Legal, Security, Logistics, etc) and external (NAPIMS, Contractors, etc) stakeholderso Manage the contract for Property Management Services of Shell infrastructure in Lagos & Abuja with 10+ contract users and 300+ contractor staff (contract value circa NGN3.8bn) to ensure contract performance and value for moneyo Manage the contract for office leases and ensure adequate contracts are in place to deliver cost effective and value for money services for the Marina Campus Site Management teamo Manage the contract for adhoc catering services and oversee the operation of the caterers in the Food Courtso Focal point for Lagos Infrastructure Services budget – develop, execute and secure NAPIMS’ approval for work programme and budget performanceo Carry out other assignments as may be directed by Head RE & Infrastructure services, SNEPCo

• Head, Lease Management & Soft Services

  • Sep 2009 - Mar 2012

  o Provided authentic and visible leadership in the areas of HSSE for office soft services delivery with emphasis on ergonomics, safety and employee well-beingo Developed strategy that delivers cost-effective acquisition of office and residential assets that satisfy diverse functionality and operation/maintenance requirements in line with Shell global standardso Periodically reviewed office and residential demand/supply based on staffing level projections, etc and took necessary actions to address outcomeo Developed and maintained excellent relationship with NAPIMS to facilitate cost recovery of expenditure within own area of businesso Developed annual business and activity plans and budget in own area of businesso Developed and monitored SLAs with key customers and service providers (Logistics, IT, Security, SCM, Legal, etc)o Monitored, regularly reported and analysed performance to identify improvement areaso Supervised the delivery of other soft services (catering, mailing, reprographic, etc) and ensured conformity with highest level of HSE standardso Liaised with appropriate persons in SCM to ensure adequate contracts were in place for all contracts within the team to deliver cost effective and value for money serviceso Managed assigned budget to deliver valueo Managed HSE performance in own area of businesso Championed the review of processes within business area to facilitate the efficient & effective delivery of services

• Lead, Office Asset Management

  • Nov 2006 - Aug 2009

  o Provided authentic and visible leadership in the areas of HSSE for office services delivery with emphasis on ergonomics, safety and security systems, building/office emergency response, etc. o Developed annual business and activity plans and budget in own area of business. o Developed and monitor SLAs with key customers and service providers (Logistics, IT, Security, Location Services Facility Management Operations & Maintenance, etc) o Monitored, regularly reported and analysed performance to identify improvement areas o Ensured adequate contracts are in place to deliver cost effective and value for money services. o Ensured cost-effective acquisition of offices/car parks, relationship management and operation/ maintenance in line with Shell global standards o Developed and implemented adequate safety and security strategies for officeso Supervised the implementation of the office allocation process o Regularly reviewed office space requirements based on staffing level forecasts o Supervised the implementation of ShellWORKS towards aligning SCiN office design elements to approved Shell Global standards o Supervised the delivery of catering services and ensured conformity with highest level of HSE standards o Managed assigned budget to deliver value o Managed HSE performance in own area of business

• Lead, Business Support

  • Apr 2006 - Oct 2006

  o Co-ordinated inputs from teams for annual activity business plan, operational plan and budgeto Provided business planning and cost management support across Location Serviceso Co-ordinated activities relating to risk management, quality control, audits and HSE for Location serviceso Developed and conducted customer satisfaction survey for the HR department o Facilitated performance reviews against plans and scorecard targets o Coordinated contracting and procurement activities in support of the Location services operationso Focal point for performance monitoring, SLA reviews, customer surveys and scorecard reviews. o Provided advice and support to the Head Location Services on HSE matters.o Participated in Location Services incident reviewso Managed assigned budget to deliver valueo Developed and monitored SLAs with key customers and service providerso Managed the Inspection services contracts to ensure value-for-moneyo Coordinated SNEPCo HR Leadership team meetings



MTN Nigeria Communications Limited

• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• HR Advisor

  • Jan 2012 - May 2015

  o Implemented HR operational action plans aligned to the overall MTN Group HR strategy and business plan o Ensured HR operational service delivery met the needs and requirements of the business in line with best practice HR service delivery standards o Provided services that minimised conflict, promoted a healthy working environment and improved industrial and employee relations o Articulated and implemented various HR policies and procedures o Recruited staff in a manner that was effective, efficient and consistent with MTN's values and image o Provided proactive HR interventions to enhance and maintain just in time HR services and management of customer expectations o Provided support service to line managers on MTN’s performance management system o Provided effective HR customer service and talent empowerment of the front line operations o Provided career counselling/guidance to employees o Facilitated and ensured a fair process leading to disciplinary and grievances hearing o Managed staff retention and exit formalities

• HR Services Supervisor

  • Jun 2005 - Apr 2006

  o Overall responsibility for service delivery by the HR Services team leading to employee satisfaction o Developed and continuously improved the processes, procedures and infrastructure required for meeting MTN employee administration needs o Ensured compliance to all service level agreements with respect to HR services o Provided support and guidance to team members in resolving queries logged by employees o Determined focus areas in service delivery and developed proactive approaches to queries management o Designed and set out the necessary parameters for all employee surveys (culture audit, internal customer satisfaction, employee satisfaction, etc) o Conducted survey analysis and followed up on survey recommendations with various stakeholders o Ensured functionality and optimal performance of HR systems (HR Information System and HR Service Desk) to address service issues o Developed and managed relationships with external stakeholders (NYSC, CIPMN, NECA, etc) o Championed the review of MTN Nigeria Conditions of Service and other HR operational policies o Set annual performance standards and conducted bi-annual performance reviews/assessment with direct reports o Developed individual development plans based on the training needs of subordinates o Prepared and presented various HR Operations reports (monthly reports, quarterly reports, PDR, etc) o Developed and monitored budget performance for the HR Operations unit o Participated in various ad-hoc projects within and outside Human Resources Projects Undertaken o Re-designed the HR intranet to achieve better HR accessibility and operational efficiency o Member of the team that implemented the HR service desk and other solutions o Member of the team that implemented a new human resource management system for MTN Nigeria HR



Societe Generale Bank (Nigeria) Limited

• Head, Manpower/Career Management

  • Nov 1999 - Jan 2001

  o Developed detailed manpower planning/career development policies and procedures and ensured effective policy implementation o Administered efficient manpower planning, succession planning, forecasting and auditing for the bank o Directed the implementation of the bank’s career planning/pathing framework o Provided career counselling/guidance to bank employees o Identified bank-wide recruitment needs and developed/implemented appropriate policies, procedures and practices which enabled the recruitment, selection and retention of the most suitable candidates o Managed placement of internal and external advertisements for vacant positions in newspapers as required o Designed and periodically reviewed the bank’s performance management system to ensure efficient operation of the system o Supervised the maintenance of comprehensive Human Resources Information Database o Provided status report on various issues for management decision making o Supervised Manpower/Career Management Officers



Lead Merchant Bank

• Executive Assistant, Human Resources

  • Jun 1999 - Oct 1999

  o Assisted with the identification of bankwide recruitment needs and facilitated the recruitment, selection and retention of the most suitable candidates o Provided support for the efficient operation of bank’s performance management system o Assisted with coordination/implementation of bankwide training programmes o Notified facilitators and shortlisted candidates of training schedule o Made returns on training programmes to ITF to facilitate approval of local/overseas courses o Processed employee loans subject to requisite approval o Processed employee disciplinary matters and made recommendations to management o Conducted periodic surveys on industry compensation/benefits practice/procedures o Conducted periodic surveys of labour practices within and outside the industry o Administered the bank’s employee policies/procedures

• Manpower/Career Management Officer

  • Nov 1998 - May 1999

  o Assisted with detailed manpower planning/career development policies and procedures and ensured effective policy implementation o Assisted with administering efficient manpower planning, succession planning, forecasting and auditing for the bank o Asisted with identifying bank-wide recruitment needs and provided inputs to developing appropriate policies, procedures and practices which enabled the recruitment, selection and retention of the most suitable candidates o Administered the bank’s performance management system o Maintained comprehensive Human Resources Information Database o Provided status report on various issues for management decision making



SCG Consulting

• United Kingdom
• Telecommunications
• 1 - 100 Employee

• Consultant

  • Jan 1997 - Oct 1998

  Participated in various Organisation Planning/Development & Human Resource Management Systems (OPD & HRMS) consulting, Executive Search & Selection and Management Development & Training engagements as highlighted below: OPD & HRMS Organisation strategy audit/articulation, organisation diagnostics, functional areas review, development of top-level and detailed organisation structures to support strategic direction and designing professionally acceptable, implementable and profitable human resource management systems. Some of the projects I participated in include: o Job Analysis for clients in the banking, insurance and information technology industries. o Performance Appraisal System Design for clients in the banking, insurance and information technology industries. o Strategic Staffing for a company in the insurance industry. o Articulating Human Resources Policies & Procedures in the form of conditions of service manual for a client in the insurance industry. o Organisation Diagnostics for a client in the manufacturing industry to determine areas that the company needed to focus on for improved performance and address identified loopholes within the system. EXECUTIVE SEARCH & SELECTION Involved in the recruitment process – advert design, shortlisting and interviews – for management positions for clients in different sectors. Some of these were: o Head, Accounts o Head, Internal Audit o Corporate Affairs Manager o Procurement Controller o Credit Managers MANAGEMENT DEVELOPMENT & TRAINING Participated in training needs analysis, course design/administration and facilitation of open and in-house training for various organisations. Some of these were: o Career Development Planning o Organisation Restructuring and Rightsizing o Recruitment Techniques o Management Development Session o Performance Measurement & Merit-driven Compensation Structure o Organisation Training Needs Assessment o Competing Through Human Capacity in the 21st Century