Experience

ECCO Select

• IT Services and IT Consulting
• 100 - 200 Employee

• Desktop Technician

  • Jul 2021 - Present

  •Prepared UMB’s 3 downtown offices for staff to return to work. •Installed/refreshed peripheral devices to include mice, keyboards, and monitors. •Re-imaged and performed a technical refresh of laptops and desktop computers throughout UMB’s 3 downtown locations. •Assisted UMB associates with data migrations and technical support throughout the technical refresh process; all while maintaining data integrity and 100% customer satisfaction. •Managed and assigned assets through UMB’s ServiceNow workflow automation platform. •Managed incidents/requests for UMB associates through UMB’s ServiceNow portal. •Installed software/applications on end devices through UMB’s Microsoft Endpoint Configuration Manager. Show less



Brookdale

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Maintenance Technician

  • May 2020 - May 2021

  •Utilizing a trouble ticket system, attend to and repair daily maintenance requests for the residents of Foxwood Springs Living Facility. •Perform preventative maintenance on homes and apartments throughout the Foxwood Springs Living Facility. •Assist with basic to advanced installations, troubleshooting and upgrades of Foxwood Spring’s current data, voice and CCTV infrastructure. •Utilizing a trouble ticket system, attend to and repair daily maintenance requests for the residents of Foxwood Springs Living Facility. •Perform preventative maintenance on homes and apartments throughout the Foxwood Springs Living Facility. •Assist with basic to advanced installations, troubleshooting and upgrades of Foxwood Spring’s current data, voice and CCTV infrastructure.



FutureTek Inc (Las Vegas)

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Field Technician

  • Feb 2020 - Mar 2020

  •Installed and upgraded current cable runs for FutureTek’s Las Vegas and Henderson, Nevada customers. •Installed and configured residential and commercial CCTV cameras and doorbell systems. •Planned and carried out network infrastructure upgrades to include the installation of network racks, desktop and laptop computers, Uninterrupted Power Supplies (UPS), routers (wired/wireless), and Layer 2 and 3 switches. •Installed home entertainment theatres for FutureTek’s customers, including overhead sound systems, smart devices, projection devices, and smart lighting. •Assisted FutureTek end users with basic to advanced troubleshooting through commercial off the shelf software and equipment. Show less



BAM Painting

• Victorville, California, United States

• Interior/Exterior Painter

  • Aug 2019 - Jan 2020

  •Met with potential customers to offer estimates based on the labor to be completed. •Washed, spackled, caulked, sanded, taped, and covered interior surfaces in preparation for final coatings. •Power washed, scraped, primed, and repaired exterior surfaces in preparation for final coatings. •Delivered invoices and collected payments upon completion of labor performed. •Met with potential customers to offer estimates based on the labor to be completed. •Washed, spackled, caulked, sanded, taped, and covered interior surfaces in preparation for final coatings. •Power washed, scraped, primed, and repaired exterior surfaces in preparation for final coatings. •Delivered invoices and collected payments upon completion of labor performed.



Sherwin-Williams

• United States
• Chemical Manufacturing
• 700 & Above Employee

• Sales Associate/Delivery Driver

  • Feb 2019 - Aug 2019

  •Prepared and delivered merchandise to local and distant customers utilizing a company vehicle. •Assisted upper management with inventory verification, reconciliation, and restocking. •Assisted customers on a day to day basis while maintaining 100% customer support and overall satisfaction. •Prepared and delivered merchandise to local and distant customers utilizing a company vehicle. •Assisted upper management with inventory verification, reconciliation, and restocking. •Assisted customers on a day to day basis while maintaining 100% customer support and overall satisfaction.



7th Marine Regiment

• Armed Forces
• 1 - 100 Employee

• Data Systems Chief

  • Feb 2016 - Oct 2018

  •Setup and managed video/teleconferences in support of day to day operations. •Managed an IT Helpdesk centered around 200+ end users and their devices. •Managed and executed a Windows 10 operating system upgrade on 172 computers. •Planned and performed the installation, operation, and preventative maintenance of over two million dollars worth of data systems gear. •Setup and managed video/teleconferences in support of day to day operations. •Managed an IT Helpdesk centered around 200+ end users and their devices. •Managed and executed a Windows 10 operating system upgrade on 172 computers. •Planned and performed the installation, operation, and preventative maintenance of over two million dollars worth of data systems gear.



Special Purpose Marine Air Ground Task Force (SPMAGTF)

• Kuwait

• Data Systems Chief

  • Jan 2017 - Oct 2017

  •Created and maintained 1000+ new user accounts and mailboxes through Active Directory and the Exchange Management Center (EAC). •Managed and executed a Windows 10 operating system upgrade on 411 computers. •Supervised an IT Helpdesk offering account management, end device/peripheral support, and video/teleconference scheduling and management. •Planned and supervised the installation, operation, and preventative maintenance of three million dollars worth of data systems gear. •Performed necessary windows updates and system management utilizing a Windows Server Update Services (WSUS) server and System Center Configuration Manager (SCCM). Show less



Expeditionary Strike Group - 7

• Sasebo, Nagasaki, Japan

• Assistant Data Chief / Terminal Area Security Officer

  • Nov 2013 - Jan 2016

  •Supervised an IT Helpdesk offering data systems support and network connectivity to 400+ end users and their devices. •Managed and executed an operating system upgrade on 80 computers. •Assisted Space and Naval Warfare Systems Command (SPAWAR) personnel with the Systems Operational Verification Test (SOVT) for a newly installed Shipboard Automated Link Established Radio onboard two separate naval vessels. •Recipient of a Navy and Marine Corps Achievement Medal for integrating Navy and Marine Corps communications systems on four warships. Show less



3rd Low Altitude Air Defense Battalion

• Camp Pendleton South, California, United States

• Data Chief

  • Apr 2012 - Nov 2013

  •Provided network and systems access throughout the command’s Combat Operations Center (COC) for 100+ end users. •Managed an IT Helpdesk that offered account management, network management, and preventative maintenance for 150+ end user and their devices. •Managed and executed an operating system upgrade on 36 computers. •Provided network and systems access throughout the command’s Combat Operations Center (COC) for 100+ end users. •Managed an IT Helpdesk that offered account management, network management, and preventative maintenance for 150+ end user and their devices. •Managed and executed an operating system upgrade on 36 computers.



Marine Air Control Squadron - 1

• Afghanistan

• Data Chief

  • Aug 2012 - Mar 2013

  •Setup and managed a “Morale” network through a Cheetah .9M Auto-Acquire Satellite System. •Supervised an IT Helpdesk for 100+ end users and their devices. •Managed and executed a “cable cleanup” throughout the Tactical Air Operations Center (TAOC). All network cables were re-tipped, labeled, and removed if no longer in use. •Managed 3 SharePoint sites and maintained uniformity across each site. •Setup and managed a “Morale” network through a Cheetah .9M Auto-Acquire Satellite System. •Supervised an IT Helpdesk for 100+ end users and their devices. •Managed and executed a “cable cleanup” throughout the Tactical Air Operations Center (TAOC). All network cables were re-tipped, labeled, and removed if no longer in use. •Managed 3 SharePoint sites and maintained uniformity across each site.



15th Marine Expeditionary Unit

• Camp Pendleton South, California, United States

• Forward Command Element Data Chief / Network Administrator / Data Systems Technician

  • Nov 2007 - Apr 2012

  •Setup and managed a Forward Command Element (FCE) in support of ship to shore operations. •Supervised a joint IT Helpdesk, supporting 1,400+ end users with network connectivity, data systems support, and scheduled preventative maintenance of all devices on the network. •Managed and executed an operating system upgrade on 180 computers. •Recipient of a Navy and Marine Corps Achievement Medal for providing critical data capabilities from shore to ship during humanitarian assistance disaster relief throughout the country of Pakistan. Show less