Azzatul Syahira
Client Relationship Executive at Igloo- Claim this Profile
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English Native or bilingual proficiency
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Malay Native or bilingual proficiency
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Bio
Experience
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Igloo
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Australia
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Advertising Services
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1 - 100 Employee
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Client Relationship Executive
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Jan 2023 - Present
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KMI Healthcare
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Malaysia
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Hospitals and Health Care
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1 - 100 Employee
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Business Development Executive
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Sep 2021 - Apr 2022
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Accenture
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Ireland
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Business Consulting and Services
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700 & Above Employee
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Business Process Development Analyst
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Sep 2020 - May 2021
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Operations Executive
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Jul 2019 - Apr 2020
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Key Account Executive
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Jun 2019 - Jul 2019
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Sales Lead
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Dec 2018 - Apr 2019
• Communicating and collaborating with team members to refine customer acquisition strategy through competitor analysis and participating in community events to increase foot-traffic • Develop and refine the marketing funnel by utilizing comprehensive business landscape understanding • Managing sales inquiries and gathering requirements to develop sales proposals • Building relationship with prospects to develop business opportunities by addressing unmet needs through company’s products and services. • Building and maintaining strong customer relationship for better conflict handling and upholding company's mission to develop a positive, creative and entrepreneurial environment for it’s members • Ensure smooth business operations by supporting daily operational tasks and providing support to event management team. Show less
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Ematic Solutions
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Singapore
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Business Consulting and Services
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100 - 200 Employee
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Junior Customer Success Manager
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Jan 2018 - Dec 2018
• Finding business opportunities in new markets by identifying potential and ideal customers through research. • Building and upkeeping a well-organized customer database • Working together with clients to build in-depth understanding of their subscribers and performance of their email marketing campaign by providing campaign management support and performance analysis report. • Training customers on purchased products capabilities and educating them about other products for upselling. • Creating alignment between customers' expectation and service level agreement through thorough customer on-boarding process. Show less
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Education
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2014 - 2018
Universiti Kuala Lumpur
Bachelor's degree, Engineering Technology in Business Management
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