Business Development Senior Specialist

• Jan 2023 - Present

Business Development Specialist

• Aug 2021 - Present

- Building and Developing Technical and Financial Proposals.- Expanding strategic partnerships with suppliers.- Nurturing relationships with clients.

Project Manager

• Apr 2021 - Aug 2021

- Project Manager for the company's application projects as I'm documenting the project, finding gaps and analysing impacts, ensuring that the application meets all the specified requirements from the product owner. - Responsible for managing the workflow for the entire company as Traffic Manager. - Creating and scheduling social media posts. - Social Media Management. - Using social media management tools in order to create weekly reports of the performance and competitors updates. - Account manager for the main client Show less

Business Development

• Jul 2020 - Dec 2020

- Project manager for a smart Email Management System project With UTS students - Researching and analysing the business opportunities to improve the business efficiency and profit. - Increasing client base. - Following industry trends locally and internationally. - Designing and posting advertisements on Kd International social media. - Receiving and responding to our clients and inquiries via chat, email and phone. - Project manager for a smart Email Management System project With UTS students - Researching and analysing the business opportunities to improve the business efficiency and profit. - Increasing client base. - Following industry trends locally and internationally. - Designing and posting advertisements on Kd International social media. - Receiving and responding to our clients and inquiries via chat, email and phone.

Information Technology Intern and Customer Service

• Feb 2015 - May 2015

IT support: - Implemented and improved procedures and processes used to effectively troubleshoot IT issues. - Responsible for updating software and hardware testing daily. - Trained employees on how to enter data in the right place in the system, and train new employees on the system before they start their journey in the institution. Training and customer services: - Trained and observe teachers on how to use modern teaching aids. - Delivered courses from commonly used programs such as word processing and spreadsheets. - Developed and maintained implementation documentation for some educational technology equipment such as (SMART Board interactive flat panel displays). - Handled incoming calls or inquiries from customers and provide customers with additional information or explain services. - Engaging with customers and Assists them effectively through booking appointments and discuss what level they should start from. - scheduled the English level exam for customers, and prepared the exam venue. Show less