Office Administrator

• Jun 2023 - Present

Client Support Associate (Seasonal)

• Dec 2022 - Apr 2023

• Answers all incoming calls, directing them to the proper location • Effectively multitasking in setting appointments for clients and tax preparers • Quickly and accurately verifies client information into company software • Sufficiently and properly operates office equipment and machinery • Assists in maintaining a clean and inviting workplace • Consistently meets daily quotas and marketing goals • Answers all incoming calls, directing them to the proper location • Effectively multitasking in setting appointments for clients and tax preparers • Quickly and accurately verifies client information into company software • Sufficiently and properly operates office equipment and machinery • Assists in maintaining a clean and inviting workplace • Consistently meets daily quotas and marketing goals

Assistant Manager

• Sep 2018 - Apr 2022

• Worked as a direct assistant for the store owner • Designed employee training programs in entirety • Coordinated marketing for store events • Assisted in management of purchase orders and shipments • Oversaw and monitored store inventory and merchandise • Point of contact for problem resolution • Worked as a direct assistant for the store owner • Designed employee training programs in entirety • Coordinated marketing for store events • Assisted in management of purchase orders and shipments • Oversaw and monitored store inventory and merchandise • Point of contact for problem resolution

Deputy Assistant Director

• Apr 2016 - Nov 2021

• Interdepartmental coordination • Assisted director and assistant director of P. Ops department • Volunteer onboarding and training • Services in directing set-up and tear-down for 95% of the panels, designated stations, and other event areas. • Catalogs and documents volunteers sign-in/out. • Monitors shifts and relieves volunteers for a department of 60+ volunteers • Assist with conflict management in a high-stress environment • Interdepartmental coordination • Assisted director and assistant director of P. Ops department • Volunteer onboarding and training • Services in directing set-up and tear-down for 95% of the panels, designated stations, and other event areas. • Catalogs and documents volunteers sign-in/out. • Monitors shifts and relieves volunteers for a department of 60+ volunteers • Assist with conflict management in a high-stress environment

Facilities Manager

• Apr 2021 - Sep 2021

• Served as a liaison to CEO and COO, contacting contractors and business partners in their stead • Responded to tickets created by tenants; delegated to appropriate department, coordinating until resolved • Conducted weekly audits to maintain files and tenant credentials • Answered all phone calls, emails, and business inquiries within 1-2 business hours, not exceeding 24 hours • Record keeping and ordered retail inventory and facility materials/equipment • Organized and managed/oversaw events held within the facility Show less

Intern

• Feb 2021 - Sep 2021

• Direct assistant to company CEO/Founder • Aided in culmination and curation of site inventory • Researched and aided in the of locating vendors • Provided website maintenance and updates as needed • B2B relationship management • Ad operations and marketing • Direct assistant to company CEO/Founder • Aided in culmination and curation of site inventory • Researched and aided in the of locating vendors • Provided website maintenance and updates as needed • B2B relationship management • Ad operations and marketing