Azucena Engle

Learning and Development Manager at SPB Hospitality
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Contact Information
us****@****om
(386) 825-5501
Location
Lufkin, Texas, United States, US
Languages
  • Spanish Native or bilingual proficiency

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Bio

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Credentials

  • Communicating with Confidence
    LinkedIn
    Mar, 2023
    - Nov, 2024

Experience

    • United States
    • Restaurants
    • 200 - 300 Employee
    • Learning and Development Manager
      • Mar 2022 - Present

      Responsible for new restaurant openings recruiting qualified trainers to execute successful new restaurant openings as well as training of all hourly staff members. Productization of restructured curriculum to be used at new openings as well as recreating hourly and manger training learning content for our multi brand organization. Responsible for new restaurant openings recruiting qualified trainers to execute successful new restaurant openings as well as training of all hourly staff members. Productization of restructured curriculum to be used at new openings as well as recreating hourly and manger training learning content for our multi brand organization.

    • Restaurants
    • 700 & Above Employee
    • General Manager
      • Apr 2020 - Mar 2022

      Responsibilities and duties include operating a successful and profitable restaurant while managing costs such as labor, food and beverage, and team member turnover. Developed future leaders and managers in leadership skills and guest recovery systems to help achieve EBITDA growth. Operated my restaurant to maintain a sanitary and food safe environment focused on 100% perfect food and beverage execution standards.

    • Kitchen Manager
      • Jun 2013 - Apr 2020

      Maintain a sanitary safe kitchen to exceed health department standards. Manage and keep food inventory costs at or less than 1% variance. Make weekly back of house team member schedules and daily food preparation sheets. Place food orders and manage product in hand.

    • Food and beverage Server and Bartender
      • Apr 2010 - Jun 2013

      Passionate about making great cocktails and delivering unparalleled service to each guest. Work in a team setting with my coworkers to ensure each shift was operationally ready to provide hospitable service to each guest.

    • United States
    • Retail
    • 700 & Above Employee
    • Assistant Retail Manager
      • Mar 2009 - Apr 2010

Education

  • Sam Houston State University
    Bachelor of Applied Arts & Sciences, Homeland Security
    2021 - 2023
  • Central Texas College
    Associate's degree, Homeland Security & Emergency Management
    2018 - 2020

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