Sr. Product Manager

• May 2022 - Present

Product Manager

• Feb 2022 - May 2022

Associate Product Manager, Platform

• Feb 2021 - Mar 2022

QA Engineer II

• Nov 2018 - Feb 2021

- Owned release cycle for the Analytics product for frontend and backend features. During this process, I collaborated with developers, QA, and product to managed release expectations.- Defined and automated behavioral driven test scenarios for key SaaS metrics such as Net Billing, Net Payment, Churned Subscribers, and Active Subscribers using cucumber framework. - Built a release dashboard powered by JIRA. Our product was in the process of going GA(General Availability) and it was key for the team to know the status of features and dependencies to make sure we were on track. Show less

QA Engineer

• Jan 2017 - Nov 2018

- Automated browser testing and added monitoring to all testing and production environments by using Ghost Inspector. This resulted in decreasing the manual UI testing by 70%, whenever a new code was merged QA could easily identify regressions by running the automated test suite. - Created test plans for both frontend features which were reviewed by developers, product, and QA. - Lead scrum meetings to review release schedules, dependencies, and blockers. - Lead UI testing end-to-end. Created test suites and test cases in TestRaill and reported bugs by creating a detailed JIRA ticket. Show less

Associate Project Manager

• Aug 2016 - Dec 2016

- Mapped out operational processes following the ITIL (Information Technology Infrastructure Library) model. This helped the team to have a clear strategy for each process. - Cross-collaborated with developers, security, and other departments to gather details and confirm program status was on schedule.- Assisted in creating a new project tracking process that accurately reflected milestones, phases, and resource allocation. - Collaborated with security and developers on implementing a tool to securely store passwords and tokens. Show less

Project Coordinator

• Mar 2011 - May 2016

- Shifted the business strategy from residential to commercial projects, this resulted in the business reaching $1M in profit, 80% revenue growth. - Created a process via Microsoft Access to keep track of material prices for all of our vendors. - Created bid proposals for commercial/residential projects. Verified all proposals had clear project specs to avoid change in scope mid way through the project. - Managed execution of projects and deadlines, created a clear project plan and shared it with customers followed by a weekly project update. - Collaborated with civil engineers to create blueprints for projects and presented them to the city to get their approval. - Introduced new technology(Bluebeam) for the business to be able to measure and estimate commercial projects. This resulted in the company building relationships with developers and securing future commercial projects. Show less