Azra Wandira Prasasti

Customer Care at LinkSehat
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Contact Information
us****@****om
(386) 825-5501
Location
Banten, Indonesia, ID

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Bio

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Credentials

  • EnglishScore Test & Certificate
    EnglishScore
    Mar, 2022
    - Nov, 2024
  • SQL Basic
    SoloLearn
    Nov, 2020
    - Nov, 2024
  • Google Analytics
    Google Digital Academy (Skillshop)
    Oct, 2020
    - Nov, 2024
  • Google Ads Display
    Google Digital Academy (Skillshop)
    Sep, 2020
    - Nov, 2024
  • Pendidikan dan Pelatihan Ekspor Indonesia
    Ministry of Trade of the Republic of Indonesia
    Sep, 2018
    - Nov, 2024

Experience

  • LinkSehat
    • Indonesia
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Customer Care
      • Aug 2022 - Present

      - Responsible for customer services (providing the best solution to customers & developing the procedure) - Coordinated with Doctor and Hospital teams to provide good service in teleconsultation - Coordinated with Chief Operating Officer, IT, and UI/UX for digital healthcare product development of LinkSehat and business development process - Organize business offering events (coordinating with stakeholders, designing properties & creating rundown) - Assist socialize LinkSehat's services (be MC in events & approaching potential clients) Show less

  • Halodoc
    • Indonesia
    • Technology, Information and Internet
    • 700 & Above Employee
    • Membership Administration
      • Aug 2021 - Aug 2022

      - Manage clients (local and multinational companies) to get coverage of their insurance benefits in apps or hospital- Led a team of client's insurance contents creation in the apps- Led a team of interns in the Membership Administration division- Collaborate with inter departments (Key Account Manager, IT, Customer Service, Claim & Accounting) to provide client's requests, reporting, and help customer's issues- Assist in providing data of medicine for the clients and internal database Show less

    • Membership Administration
      • Apr 2021 - Aug 2021

      Assisting the Membership Administration team regarding input of policy data and insurance content

  • PT Adaro Indonesia
    • Mining
    • 300 - 400 Employee
    • Marketing Administration
      • Feb 2020 - Mar 2020

      Assist export documentation for domestic and international clients Assist export documentation for domestic and international clients

Education

  • Universitas Bina Nusantara (Binus)
    Bachelor's degree, International Business Management
    2017 - 2021
  • SMAN 2 Tangerang Selatan
    High School Diploma
    2014 - 2017

Community

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