Experience

HALEWOOD INTERNATIONAL LIMITED

• United Kingdom
• Beverage Manufacturing
• 1 - 100 Employee

• On Consumption brand developer

  • Feb 2023 - Present

  Brand developer on formal and route to Market. Facilitating and hosting of activations and tasting promotions to help push out sales and advertising new stock to consumers.Achieve brand availability targets,Design,Manage,and implement promotions and promoter events.general sales administration A commitment to customer service and seeking opportunity. Building key relationships with outlets Training of outlets staff on brands Brand developer on formal and route to Market. Facilitating and hosting of activations and tasting promotions to help push out sales and advertising new stock to consumers.Achieve brand availability targets,Design,Manage,and implement promotions and promoter events.general sales administration A commitment to customer service and seeking opportunity. Building key relationships with outlets Training of outlets staff on brands



Smollan (Dstv account)

• South Africa

• Sales Supervisor

  • Dec 2022 - Feb 2023

  Identify area of work Meet coordinates teams for development in identified streets and areas Work with each team member coach and supervise Identify area of work for the next day Reporting to HD any challenges with Mzalas on the team Poor performance,poor attitude,personal problems General report back to admin Staff salary processing Engage with local installers and dstv container hub to identify Other suggestions to improve sales results. Identify area of work Meet coordinates teams for development in identified streets and areas Work with each team member coach and supervise Identify area of work for the next day Reporting to HD any challenges with Mzalas on the team Poor performance,poor attitude,personal problems General report back to admin Staff salary processing Engage with local installers and dstv container hub to identify Other suggestions to improve sales results.



Libra Productions

• South Africa
• 1 - 100 Employee

• Sales Representative

  • Feb 2022 - Dec 2022

  Management and achievement of KPI QDVP 2 targets (Visibility/Distribution/Quality /Price and Promotion). Drive the highest standards of execution all excellence through perfect store activation and category management. Implement sales driver activites( will focus on quality, distribution, visibility and price) Maintain RSP ( Recommended selling price) in the outlet. Set up POS (Point of sale in the outlet) Generate /motivate sales based on sales trends and targets Educate outlet owners and consumers on current products and potential products. Show less



WNS Global Services SA

• South Africa
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center team leader

  • Feb 2021 - Nov 2021

  Looking after a group of 15 agents, doing back to work interviews, having coaching meetings with them, one on ones, supporting agents where needed and also scheduling meetings doing reports..

• Customer service call center agent

  • May 2020 - Feb 2021

  Customer service agent dealing with customer queries, assisting with troubling shooting their mobile devices, n also doing my best to assist and customers needs



WNS Global Services SA

• South Africa
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Call Center Associate

  • Aug 2019 - Mar 2020

  Senior Associate at call center agent for Flla where we doing cold calling and sales to migrate customers from old to new devices.. Senior Associate at call center agent for Flla where we doing cold calling and sales to migrate customers from old to new devices..



KFML Holdings (PTY) Ltd

• South Africa
• Executive Offices
• 1 - 100 Employee

• Call Agent

  • Feb 2017 - Dec 2018

  I was a customer service call center agent for Gems medical where I dealt with customer needs, benefits and their claims. I was a customer service call center agent for Gems medical where I dealt with customer needs, benefits and their claims.