Ts. Derrick Chow Kam Yuen (AFIREAM)
Network and Security Manager at IOUpay- Claim this Profile
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Mandarin Professional working proficiency
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English Professional working proficiency
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Thai Elementary proficiency
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Malay Professional working proficiency
Topline Score
Bio
Credentials
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Certified Digital Transformation Leader (CDTL) & Associate Fellow (AFIREAM)
Industry 4.0 Entrepreneurs Association of Malaysia (IREAM)Nov, 2022- Nov, 2024 -
Professional Technologist
Malaysia Board of TechnologistsSep, 2021- Nov, 2024 -
EE-041-4-2013 - Internet Protocol (IP) Network Elements Testing and Troubleshooting
Department of Skills Development, Ministry of Human ResourcesSep, 2020- Nov, 2024 -
IT-020-4-2013 - Computer Systems Administration
Department of Skills Development, Ministry of Human ResourcesAug, 2020- Nov, 2024 -
IT-030-5-2013 - Computer Network Management
Department of Skills Development, Ministry of Human ResourcesAug, 2020- Nov, 2024 -
IT-035-4-2014 - IT Support and Maintenance
Department of Skills Development, Ministry of Human ResourcesAug, 2020- Nov, 2024 -
EE-041-3-2013 - Internet Protocol (IP) Elements Installation, Configuration and Maintenance
Department of Skills Development, Ministry of Human ResourcesJan, 2020- Nov, 2024 -
EE-042-4-2014 - Network Technology
Department of Skills Development, Ministry of Human ResourcesJan, 2020- Nov, 2024 -
IT-030-4-2013 - Computer Network Administration
Department of Skills Development, Ministry of Human ResourcesJan, 2020- Nov, 2024 -
IT-090-5 - ICT System Security Technologist
Department of Skills Development, Ministry of Human ResourcesJan, 2020- Nov, 2024 -
Graduate Technologist
Malaysia Board of TechnologistsMay, 2019- Nov, 2024 -
IT-020-3-2013 - Computer Systems Operation
Department of Skills Development, Ministry of Human ResourcesMar, 2019- Nov, 2024 -
IT-030-3-2013 - Computer Network Services
Department of Skills Development, Ministry of Human ResourcesMar, 2019- Nov, 2024 -
Certified IPv6 Network Engineer - Gold
IPv6 ForumAug, 2016- Nov, 2024 -
Certified IPv6 Network Engineer - Gold (Trainer)
IPv6 ForumAug, 2016- Nov, 2024 -
Certified IPv6 Network Engineer - Silver
IPv6 ForumMay, 2016- Nov, 2024 -
Certified IPv6 Network Engineer - Silver (Trainer)
IPv6 ForumMay, 2016- Nov, 2024 -
Train the Trainer
HRD Corp - Human Resource Development CorporationMay, 2009- Nov, 2024 -
Microsoft Office Specialist: Microsoft Access 2000
MicrosoftDec, 2003- Nov, 2024 -
Microsoft Office Specialist: Microsoft PowerPoint 2000
MicrosoftDec, 2003- Nov, 2024 -
Microsoft Office Specialist: Microsoft Excel 2000
MicrosoftNov, 2003- Nov, 2024 -
CompTIA Network Infrastructure Professional
CompTIADec, 2002- Nov, 2024 -
CompTIA Server+
CompTIADec, 2002- Nov, 2024 -
CompTIA Project+
CompTIANov, 2002- Nov, 2024 -
Microsoft Office User Specialist: Microsoft Word 2000
MicrosoftJul, 2001- Nov, 2024 -
Microsoft Certified Trainer (MCT)
MicrosoftMay, 2001- Nov, 2024 -
CIW Associate
CIW IranApr, 2001- Nov, 2024 -
CompTIA i-Net+
CompTIAJan, 2001- Nov, 2024 -
CompTIA IT Operations Specialist
CompTIADec, 2000- Nov, 2024 -
CompTIA Network+
CompTIADec, 2000- Nov, 2024 -
Microsoft Certified Systems Administrator: Microsoft Windows 2000 Server (MCSA)
MicrosoftMay, 2000- Nov, 2024 -
CompTIA A+
CompTIAApr, 2000- Nov, 2024 -
Cisco Certified Network Associate Routing and Switching (CCNA)
CiscoAug, 2006- Nov, 2024 -
Cisco Certified Network Professional (CCNP)
CiscoAug, 2006- Nov, 2024
Experience
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IOUpay
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Malaysia
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Financial Services
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1 - 100 Employee
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Network and Security Manager
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Mar 2021 - Present
▪ Responsible to manage operational IT Security for a high availability financial service and work on the reporting & improvement as well as facilitate in audits and trainings ▪ Protect IT assets (property and information) against loss or damage ▪ Safeguard IT assets and essential IT services from potential security threats ▪ Establish, maintain and review compliance with Operational Security processes and procedures ▪ Monitor that security procedures are being executed in accordance with agreed guidelines. ▪ Report IT security incidents ▪ Establish, maintain and review strict access control to information and IT systems by staff and non-staff according to business needs and access policies ▪ Perform Access Management activities (grant, change and revoke access privileges) ▪ Perform IT Security related self-assessments, internal audits and reviews ▪ Monitor and manage security controls (system settings, logs, alerts, audit trails, attempts, violations, faulty logons, lockouts, etc.) ▪ Provide IT security education and awareness to the operations ▪ Update and maintain security documents and procedures ▪ Participate in the ongoing development of the security service and internal processes ▪ Baseline controls a.k.a environmental controls ▪ Baseline Application Generic controls ▪ Third Party Access controls ▪ Legal and Regulatory controls ▪ Monitor their organization’s networks for security breaches and investigate violations when they occur ▪ Develop and direct implementation of security standards and best practices for the organization ▪ Ensure that IT security audits are conducted periodically or as needed (e.g., when a security breach occurs) ▪ Managing the daily operation and implementation of the Network security strategy ▪ Conducting a continuous assessment of current Network security practices and systems and identifying areas for improvement ▪ Running security audits and risk assessments ▪ Ensuring compliance and governance is met Show less
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ADASTANETWORK SDN BHD
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Malaysia
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Professional Training and Coaching
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1 - 100 Employee
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Corporate Trainer cum IT Manager
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May 2018 - Feb 2021
▪ Collaborate with management to identify company training needs ▪ Schedule appropriate training sessions ▪ Oversee and direct seminars, workshops, individual training sessions, and lectures ▪ Plan and implement an effective training curriculum ▪ Supervise training budgets ▪ Prepare hard copy training materials such as module summaries, videos and presentations ▪ Train and guide new employees ▪ Develop monitoring systems to ensure that all employees are performing job responsibilities according to training Show less
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iPay88
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Malaysia
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Financial Services
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200 - 300 Employee
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Network and Security Manager
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Sep 2016 - Apr 2018
▪ To manage the overall Infrastructure and Information Technology stewardship with full P&L responsibilities ▪ To formulate and drive the implementation of KRA/KPI strategies accelerating technology forward movement and system stability ▪ To manage KRA, KPI priorities and establish a winning culture for excellent performance, product flexibility and innovation with technology and business growth opportunities ▪ To develop, plan and review the effectiveness and efficiency of IT Strategies for infrastructure ▪ Possess strategic vision and hand-on drive and passion to take Network and Infrastructure Division to the next level based on the company dynamic growth ▪ Ensure system operations service support, maintenance and Network Stabilities ▪ Manage and maintain Malaysia’s environment to fulfill the PCI DSS requirements ▪ Develop, manage and maintain Thailand, Indonesia, Hong Kong and Bangladesh environments to fulfill the PCI DSS requirements Show less
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Enliten IT
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Head of Academics
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Jan 2013 - Aug 2016
▪ To contribute to the formation of strategy and plans at Faculty level, through engagement with the Dean, Associate Deans and Faculty colleagues, environment scanning and assessment of opportunities and risks ▪ To ensure delivery of the Department’s contribution to University and Faculty strategic plans ▪ To support and develop academic leadership in the department and wider community ▪ Effective management of all staff in the Education and Research job family, plus other staff as delegated by the Dean, through the establishment and operation of an effective Departmental leadership team ▪ Appropriate and effective management of the Departmental budgets ▪ Ensuring effective representation of the Department’s interests within and outside the University ▪ Ensuring that the activities of the Department are undertaken in accordance with the governance, policy and regulatory frameworks of the University Show less
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Portman College Malaysia
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Malaysia
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Higher Education
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1 - 100 Employee
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Chief Executive Officer
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Nov 2011 - Dec 2012
▪ Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives ▪ Leading and motivating subordinates to advance employee engagement develop a high performing managerial team ▪ Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission ▪ Developing high quality business strategies and plans ensuring their alignment with short-term and long-term objectives ▪ Leading and motivating subordinates to advance employee engagement develop a high performing managerial team ▪ Overseeing all operations and business activities to ensure they produce the desired results and are consistent with the overall strategy and mission
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SBIT Training Sdn Bhd
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Petaling Jaya, Selangor, Malaysia
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Assistant Manager of IT Development
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Jun 2010 - Nov 2011
▪ Manage information technology and computer systems ▪ Plan, organize, control and evaluate IT and electronic data operations ▪ Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance ▪ Design, develop, implement and coordinate systems, policies and procedures ▪ Ensure security of data, network access and backup systems ▪ Act in alignment with user needs and system functionality to contribute to organizational policy ▪ Identify problematic areas and implement strategic solutions in time ▪ Audit systems and assess their outcomes ▪ Preserve assets, information security and control structures Show less
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Eisentech Resources Sdn Bhd
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Malaysia
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Software Development
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Training Manager
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Mar 2010 - May 2010
▪ Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers ▪ Develop individualized and group training programs that address specific business needs ▪ Develop training manuals that target tangible results ▪ Implement effective and purposeful training methods ▪ Effectively manage the training budget ▪ Evaluate organizational performance to ensure that training is meeting business needs and improving performance ▪ Assess employees’ skills, performance and productivity to identify areas of improvement ▪ Drive brand values and philosophy through all training and development activities ▪ Effectively communicate with team members, trainers and management ▪ Create a curriculum to facilitate strategic training based on the organization’s goals ▪ Select and manage resources, including working with both internal employees and training vendors to develop and deliver training ▪ Manage the technologies and technical personnel required to develop, manage and deliver training ▪ Keep abreast of training trends, developments and best practices Show less
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Linton University College (Legenda Education Group, Malaysia)
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Education Administration Programs
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1 - 100 Employee
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Senior Lecturer
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Oct 2009 - Feb 2010
▪ Interviewing course applicants ▪ lecture planning, preparation and research ▪ Contact and teaching time with students ▪ Checking and assessing students' work ▪ Encouraging personal development via tutorial or pastoral work ▪ Invigilating examinations ▪ Attending staff meetings ▪ General administration ▪ Writing research proposals, papers and other publications ▪ Reading academic journals ▪ Supervising PhD students and research staff ▪ Managing research budgets ▪ Attending and speaking at conferences and seminars ▪ Preparing bids for funding for departmental research projects Show less
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PC3 Technology Sdn Bhd
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Malaysia
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Training Manager
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Aug 2005 - Sep 2009
▪ Direct the overall operation of the IT Training Department; responsible for hiring, orientation training, quality of presentation of instructors and custom course development ▪ Ensure operational efficiency and optimally schedules IT instructors to deliver training ▪ Support Sales Department, providing knowledge of all available classes and working to accommodate clients’ special needs ▪ Develop, administer and maintain accountability for the department’s operating budget ▪ Direct the overall operation of the IT Training Department; responsible for hiring, orientation training, quality of presentation of instructors and custom course development ▪ Ensure operational efficiency and optimally schedules IT instructors to deliver training ▪ Support Sales Department, providing knowledge of all available classes and working to accommodate clients’ special needs ▪ Develop, administer and maintain accountability for the department’s operating budget
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Informatics Education Ltd.
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Singapore
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Education Management
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1 - 100 Employee
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Corporate Trainer cum Lecturer
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Feb 2001 - Jul 2005
▪ Deliver application training courses to corporate customers that conform to Informatics’s standard in course delivery ▪ Provide training consulting services to Informatics’s customers ▪ Recruit, train, motivate and lead a group of trainers ▪ Ensure your trainer certifications are up-to-date and keep abreast of essential computer & related technologies ▪ Develop quality course materials that meet the standards in development ▪ Setting up classes for course delivery ▪ Ensures conducive training environment ▪ Responsible for planning of training schedules ▪ To deliver high quality and high value education and training services to the corporate world ▪ Accountable for achieving total customers' satisfaction by ensuring each participant derives maximum benefits from the training programs ▪ Developing interesting IT training programs and courseware for beginners and IT specialists ▪ Contribute sales and marketing ideas to the management ▪ Be up-to-date and knowledgeable in the IT industry ▪ To achieve and maintain certification necessary to conduct new and existing courses ▪ Conducting lectures efficiently and effectively ▪ Organizing and developing study materials ▪ Advising students in their academic/professional problems ▪ Maintaining students attendance register and record book ▪ Preparing assignments, group projects, mid-semester and final examination questions and marking these papers as per schedule ▪ Students counseling on academic matters ▪ Maintaining students’ discipline at all times in the College ▪ Maintaining pastoral care for the students ▪ Monthly checks on fee arrears Show less
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Sky’s City Computers Sdn Bhd
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Technical Support Engineer
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Feb 2000 - Jan 2001
▪ Provides 1st level support to employees and partners in a call center environment ▪ Coordinates, investigates and documentation of customer’s problems ▪ Ability to understand customer’s business needs and maintain high customer satisfaction ▪ To troubleshoot and diagnose customer's technical problems and communicate solutions to the customer directly ▪ To maintain log files for frequently encountered questions and error messages ▪ Provide systems support which includes network set-up, system monitoring and troubleshooting ▪ Conduct installation activities, which comprise application software installation test and implementation scheduling ▪ Attend to customer's calls and complaints ▪ Responsible to conduct in-house and on-site training for corporate customers ▪ Maintain and develop strong relationships with existing & new accounts ▪ Undertake business development works to support sales ▪ Meet target through consistent and proven sales skill ▪ Responsible for the product sales ▪ Develop and achieve sales plan Show less
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ComBase Systems
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Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Customer Service Field Supervisor
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Nov 1997 - Jan 2000
▪ Provides 1st level support to employees and partners in a call center environment ▪ Coordinates, investigates and documentation of customer’s problems ▪ Ability to understand customer’s business needs and maintain high customer satisfaction ▪ To troubleshoot and diagnose customer's technical problems and communicate solutions to the customer directly ▪ To maintain log files for frequently encountered questions and error messages ▪ Provide systems support which includes network set-up, system monitoring and troubleshooting ▪ Conduct installation activities, which comprise application software installation test and implementation scheduling ▪ Attend to customer's calls and complaints ▪ Responsible to conduct in-house and on-site training for corporate customers ▪ Maintain and develop strong relationships with existing & new accounts ▪ Undertake business development works to support sales ▪ Meet target through consistent and proven sales skill ▪ Responsible for the product sales ▪ Develop and achieve sales plan Show less
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Education
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2002 - 2004
University of Portsmouth
Postgraduate Diploma Leading to MSc in Strategic Business Information Technology, Information Technology -
2000 - 2001
University of West London
Bachelor of Science in Information Systems, Information Technology -
1997 - 1999
Kolej KDU
Higher Diploma in Computer Studies, Information Technology -
1997 - 1998
Institute BMC
PC Maintenance and Repair, Information Technology -
1996 - 1996
Informatics Education Ltd.
Advanced Certification in Computer Systems Support, Information Technology
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