Experience

The RoomPlace

• United States
• Furniture and Home Furnishings Manufacturing
• 200 - 300 Employee

• General Manager

  • Jan 2020 - Present

  Responsible for daily business activities, people development, achievement of sales goals and operations. Responsible for daily business activities, people development, achievement of sales goals and operations.



La-Z-Boy Incorporated

• United States
• Furniture and Home Furnishings Manufacturing
• 700 & Above Employee

• District Manager

  • May 2011 - Jun 2019

  Executive-level regional market manager, overseeing 14 retail galleries in Illinois, Indiana, Michigan and Iowa, generating $40 million in sales to date. Recruiting and developing sales/management teams who deliver exemplary results. Implemented selling and operations procedures, policies and programs. Met or exceeded region's operational, profit and customer service growth levels. Lead overall direction, coordination, operations and sales performance of retail locations. Drove change, business, merchandise presentation, brand image, operational excellence and sales support. Motivated large sales and operations force to excel in a customer-focused culture. Developed goals/objectives to achieve sales and operational results. Reported directly to company leadership, communicating effectively at all levels. Planned and executed strategic events to increase brand awareness, market share and profitability. Enhanced morale and gained group commitments to achieve challenging goals. Developed cross-functional relationships and built winning teams. Demonstrated high-level knowledge of market, consumer brand and competition. Identified talent for key performing roles; developed numerous District Managers. Shared knowledge and recruited, retained, promoted, and developed people internally. Taking a strong interest in self-development and upholding high organizational values. Show less

• Market Development Manager

  • May 2010 - May 2011

  Built design program strategy by hiring designers for each location to execute company initiative Reviewed expense management, margin enhancements and sales drivers. Provided feedback and innovative ideas on building a more profitable operation. Built and sustained strong relationships with store teams, customers, vendors and corporate partners. Developed, challenged and motivated store Leadership teams. Coached to the Company selling skills model. Developed grass roots marketing and community focused events. Created an environment where Store Managers are empowered leaders. Show less

• Retail Sales Specialist

  • May 2002 - May 2010

  Trained, coached and developed Associates and new hires on product knowledge and selling skills. Assisted in development of training on new initiatives, product introductions, etc. Created a positive and exciting working environment for all store associates. Serviced guests during their in store shopping experience. Supported sales growth with direct sales production of more than $1.5M-$2M. Established design program to service guest experience and projects.



American Furniture Liquidators

• Greater Chicago Area

• Sales Associate

  • Mar 2001 - Apr 2002



Montgomery Wards

• Greater Chicago Area

• Sales Manager

  • Sep 1997 - Feb 2001

  For more than 140 years, "Montgomery Ward" has been a well-known and trusted catalog brand. In 1872, Aaron Montgomery Ward established the first mail-order business with an innovative single-sheet catalog offering 163 items. Montgomery Ward's superior service and impressive assortment of goods led to rapid growth, and by 1904 the original Montgomery Ward company was mailing catalogs to three million customers. For more than 140 years, "Montgomery Ward" has been a well-known and trusted catalog brand. In 1872, Aaron Montgomery Ward established the first mail-order business with an innovative single-sheet catalog offering 163 items. Montgomery Ward's superior service and impressive assortment of goods led to rapid growth, and by 1904 the original Montgomery Ward company was mailing catalogs to three million customers.