Experience

National Trades Union Congress (NTUC)

• Singapore
• Non-profit Organizations
• 400 - 500 Employee

• Principal Industry Training Officer, Industry Training and Transformation

  • Oct 2021 - Present

  -Customized and facilitated Operation & Technology Roadmap workshops for companies to develop a workforce and business transformation strategy that addressed current and future needs into actionable plans.-Designed and implemented a customised transformation support package for security agencies moving towards technology-based solutions.-Identified relevant resource partners for technology, training, and placement needs for companies-Analyzed jobs and skills gaps and recommended interventions.-Advised companies on Company Training Committees to coordinate with resource partners and unions to implement transformation projects. Show less

• Industrial Relations (Union)

  • Jul 2012 - Mar 2022

  -Manage employee grievances and resolve disputes between management and employees.-Negotiate collective agreements and ensure compliance with employment laws and regulations.-Provide support to both management and employees in areas such as employee welfare benefits and training and development. -Play an active and advisory role with management partners in developing and implementing policies and procedures related to employee benefits and compensation.- Serve as a mediator in cases of workplace conflicts, providing impartial guidance and advice to resolve employment disputes and prevent escalation. Show less