Experience

Tata Consultancy Service(TCS)
• India
• Construction
• 300 - 400 Employee
• IT Associate

  • Feb 2021 - Present


LOreal Middle East

• Service Desk Analyst

  • Mar 2015 - Jan 2021

  To Start New adventure To Start New adventure


Seven Seas Computers
• IT Engineer

  • Oct 2012 - Feb 2019


Mondelēz International - Dubai

• Senior IT Specialist

  • Jan 2013 - Sep 2014

  • Outsource service desk engineer at Mondelēz International, Dubai • Utilizing my skills to meet customer requirement in Information systems area. • End user support • LAN Network Management, DHCP, DNS , VPN • Outsource service desk engineer at Mondelēz International, Dubai • Utilizing my skills to meet customer requirement in Information systems area. • End user support • LAN Network Management, DHCP, DNS , VPN



Intex Technologies FZCO

• Assistant Manager IT

  • Jun 2010 - Mar 2013

  • Responsible for PC Data, Installation, Maintenance and Performance monitoring. • Configuring Wireless Router & setup for Internet access in Office. • Manage User Accounts (ADS). • Configure and troubleshoot Outlook mail problems, Mail backup and restore in case of emergency and backup of other important data of the End Users. • Install & Trouble shoot Network Printers like LaserJet, Desk Jet. • Troubleshooting of the computer hardware and network problems. • Backing up the PCs and Formatting the PC’s in case of emergency. • Good knowledge of Oracle DBA 11g (Basic). • Working on Microsoft Office Works. • Good Communication, Analytical, Problem Solving and Leadership Skills combined with variety of Technical Skills. • Assembling & Dissembling of New PC’s. • Creating New User on Domain. • Creating New E-mail Account for Outlook. • Configuring Print Server. • Configuring Wireless Router. • Network Cabling. • Giving Support for Customers by “Online Support” mails. • Configuring Laptops with Supporting Software’s. • Assigning Desk phones for Employees. • Arranging New Desktop’s or Laptop’s For New Employees. Show less