Experience

Vision-Box

• Portugal
• Technology, Information and Internet
• 300 - 400 Employee

• Technical Support Specialist

  • Mar 2022 - Present

  Test, deploy and configure new systems; Define and contribute to routine systems maintenance; Proactively identify faults, respond to escalated incidents and guide/perform break/fix activities when errors and faults occur; Liase with customers when on-site and proactively communicate with the global team, providing visibility and insight on escalating issues and identifying areas where services can be improved; Installation, Servicing, Support, Programming and Configuration of Automated Border Control eGates Working closely with Fujitsu, UK Border Force/Home Office, Eurostar and Police aux Frontieres Show less



Link Group (LNK)

• Australia
• Financial Services
• 700 & Above Employee

• Systems Support Analyst

  • Oct 2021 - Jan 2022



South East Windows and Doors

• Aylesbury, England, United Kingdom

• Business Systems Manager

  • Aug 2019 - Oct 2021



Touchstar On-Board Retail

• Coventry, United Kingdom

• System Support & QA Analyst

  • Jan 2018 - Jul 2019



Alpha LSG

• United Kingdom
• Airlines and Aviation
• 100 - 200 Employee

• In-Flight IT Business Systems Manager

  • Jan 2011 - Nov 2017



GK Associates & Legal Service

• London, United Kingdom

• Systems Support Analyst

  • Dec 2007 - Feb 2011



Alpha Airports Group

• Twickenham, United Kingdom

• SQL DBA & Systems Analyst

  • Dec 1999 - Dec 2008



Europcar

• Victoria, London

• Senior Customer Service Representative

  • Sep 1998 - Jul 1999



Save Service Station

• West Yorkshire, United Kingdom

• Site Manager

  • Feb 1998 - Sep 1998



Primus Telecommunications Limited

• Victoria, London

• Area Sales Co-Ordinator

  • Sep 1996 - Feb 1998



Bradford Metropolitan Council

• Bradford, United Kingdom

• Technical Support Officer

  • Mar 1996 - Dec 1997