Experience

APTECH Computer Education

• Bangladesh
• Professional Training and Coaching
• 100 - 200 Employee

• Network Administrator

  • Dec 2021 - Present



FTML

• Pakistan

• IT ASSISTANT

  • May 2019 - May 2020

  provide technical support to the end user in the company. maintain company's computer network (LAN, WAN). provide technical support to the end user in the company. maintain company's computer network (LAN, WAN).



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• CPE INSTALLER/FIELD TECHNICAL SUPPORT(DSL DEPARTMENT)

  • Feb 2015 - Feb 2017

   2 Years Working Experience in PTCL DSL Department (Field Technical Support). • To deploy new Broadband and IPTV Connection. • To rectify (resolve) the Broadband and IPTV fault. • To provide technical support to the customer at their premises. • To provide technical support to the customer on the phone call related to the broadband and iptv. • To provide assistance to the customer such as billing issues, temporary close etc. through CRM.  2 Months Internship as an Assistant Network Administrator. At HIAST (Pvt University). • To maintain the university private network. • To maintain the computer labs hardware and software wise such as installation of the operating system as well as application software and troubleshooting the university private network as well as hardware and software issues. • To provide technical support to the students in the computer labs.  Social Book Marking and Article Submission Experience. Show less