Azelia Harker

Portfolio Manager: Product Design at Vodacom Financial Services
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Contact Information
us****@****om
(386) 825-5501
Location
ZA
Languages
  • English -
  • Afrikaans -

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Bio

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Credentials

  • Figma for UX Design
    LinkedIn
    Jan, 2023
    - Oct, 2024
  • Online Marketing Foundations
    LinkedIn
    Dec, 2019
    - Oct, 2024
  • Critical Thinking
    LinkedIn
    Mar, 2019
    - Oct, 2024
  • Digital Culture
    Dot Native
    Sep, 2017
    - Oct, 2024
  • Organisational Agility
    Dot Native
    Sep, 2017
    - Oct, 2024
  • Unlocking Data
    Dot Native
    Sep, 2017
    - Oct, 2024
  • Channels to Market
    Dot Native
    Jul, 2017
    - Oct, 2024
  • Customer Centricity
    Dot Native
    Apr, 2017
    - Oct, 2024
  • Digital Imperative
    Dot Native
    Mar, 2017
    - Oct, 2024
  • SAP- Enterprise Resource Planning
    Cape Peninsula University of Technology

Experience

  • Vodacom Financial Services
    • South Africa
    • Financial Services
    • 1 - 100 Employee
    • Portfolio Manager: Product Design
      • Oct 2022 - Present

      Leading the team the design team that creates wonderful experiences for the Vodapay Super App users.

    • Acting Digital and Design Lead
      • May 2022 - Oct 2022

      Leading the team that delivers design and digital development for VFS.

  • Vodacom
    • South Africa
    • Telecommunications
    • 700 & Above Employee
    • Senior Specialist: Digital Financial Services
      • Sep 2019 - Oct 2022

      Digital Product Owner for Vodacom Financial Services responsible for the digital strategy and execution across the Payments, Lending and Insurance business units.

    • Vodacom Youth ExCo Member
      • Jan 2019 - Mar 2020

      • Provide input to Group ExCo on matters pertaining to, but not limited to, organisational and market disruptions by means of youth forums, market research, product piloting, benchmarking and best practices. • Lead strategic projects identified by ExCo at the beginning of the Council's tenure and reviewed annually.• The Council is used as a testbed to engage and evaluate the Company’s decisions and progress on disruptive initiatives.• The Council aims to develop and empower youth within the Company through regular engagement, input and support to the Alumni Council as well as participate in Graduate initiatives from time to time as required.

    • Digital Product Owner: Insurance
      • Aug 2016 - Sep 2019

      I am passionate about Digital Innovation therefore I greatly enjoy my current role as the Product Owner. As a product owner my core role is to work with cross functional teams to deliver an end to end digital journeys. This role has allowed me to create a digital strategy for Vodacom Insurance which focuses on creating digital tools/capabilities that will help Vodacom realise the true value of digitization and improve customer’s experience. As part of the digital transformation I develop product and services that aims to reduce customer service costs, increase customer satisfaction and help build better decision making capabilities that enable personalized experience and result oriented outcomes.

  • Openserve
    • South Africa
    • Telecommunications
    • 700 & Above Employee
    • Product Manager: New Product Development
      • Jan 2014 - Aug 2016

      Responsible for analysing industry trends and identifying new opportunities for the company to pursue. Responsible for compiling marketing and technical documentation. Responsible for creating the business case and determining the feasibility of the new product and services. Responsible for stakeholder management. Responsible for defining the roadmap for new products. Responsible for executing and successfully launching the product and services using the correct agile methodology. Responsible for analysing industry trends and identifying new opportunities for the company to pursue. Responsible for compiling marketing and technical documentation. Responsible for creating the business case and determining the feasibility of the new product and services. Responsible for stakeholder management. Responsible for defining the roadmap for new products. Responsible for executing and successfully launching the product and services using the correct agile methodology.

  • Telkom
    • Türkiye
    • Telecommunications
    • 1 - 100 Employee
    • Product Development
      • Jan 2013 - Jan 2014

      Responsible for developing and managing the end-to-end new product and customer specific solution development process. Performing situational analysis of the market, customer and resources to develop a sales forecast. Responsible for developing marketing strategies. Responsible for managing contracts and stakeholders.

    • Student Bursary Programme
      • Jan 2011 - Dec 2012

      Duties included gaining in depth knowledge of the telecommunications industry, attending workshops and courses to prepare for future role at Telkom and gaining an understanding of the business and its customers.

Education

  • University of the Western Cape/Universiteit van Wes-Kaapland
    Bachelor of Commerce (BCom), Management Information Systems, General
    2010 - 2012
  • North-West University / Noordwes-Universiteit
    PROGRAMME IN ENTERPRISE AND TECHNOLOGY MANAGEMENT (PETM), Business
    2018 - 2019
  • Parow High School
    High School
    2005 - 2009

Community

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