Azeez Akinlade
Product Manager at Precise Financial Systems- Claim this Profile
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Bio
Credentials
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MCSA: SQL 2016 Database Administration - Certified 2019
MicrosoftAug, 2019- Nov, 2024 -
Administering a Microsoft SQL Database Infrastructure
MicrosoftApr, 2019- Nov, 2024 -
Cloud Intro
IBMJul, 2018- Nov, 2024 -
Scrum Fundamentals Certified
SCRUMstudy - Accreditation Body for Scrum and AgileJul, 2019- Nov, 2024 -
Six Sigma Yellow Belt
6sigmastudyJul, 2019- Nov, 2024
Experience
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Precise Financial Systems
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Nigeria
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Financial Services
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1 - 100 Employee
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Product Manager
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Aug 2019 - Present
• Manage products in 37 countries that cut across financial institutions• Lead a 10-member team consisting of developers, testers, implementors, and marketers to continuously enhance and build enterprise applications.• Create and maintain the team’s roadmap, milestones, and dependencies with strategic priorities in mind.• Ensure strategic capacity planning in service delivery of the unit.• Develop and oversee SMART (specific, measurable, attainable, relevant, time-based) metrics for all relatable activities and decisions associated with the unit• Define features, wrote product specifications, facilitated user studies, iterated on feedback, helped write test plans with QA, managed the backlog, and ultimately shipped products/features in a timely efficient manner.• Prioritize initiatives and projects appropriately and weighed tradeoffs that must be made.• Perform market research and analysis.• Represented the team in communication with cross-functional teams.• Manage specific features within a product line.• Collaborate with the divisional Chief Operating Officer (COO) to oversee departmental finances, including budgeting and forecasting as well as ensuring growth in various capacities and realization of profitable prospects that can generate revenue for the larger organization.• Utilize effectively Microsoft Azure System to coordinate team activities, DevOps operation, code management and product development.• Utilize effectively Asana for management of products, team coordination, and project management activities. Show less
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Team Lead, Product Implementation and Application Support.
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May 2017 - Aug 2019
• Managed existing support processes and objectives and holding support team members accountable for following these processes.• Reviewed customer business processes and models to ensure value is added to their organization either via software delivery or basic consulting services.• Addressed enterprise client concerns and feedback related to customer support/technical issues.• Identified areas of improvement within the current collaborative support model and work with peers, operations and business systems teams to drive the recommended improvements.• Identified, tracked and monitored projects and communicates project-related issues, scope changes, variances, constraints and contingencies that comes up during project implementation.• Coached and mentored both early career and tenured support agents using best practice troubleshooting methodologies.• Managed, maintained and led a remote, high performing collaborative support team by meeting KPI’s, objectives and customer support initiatives.• Recognized and addressed gaps in performance through regular coaching and constructive feedback to ensure team alignment with support organization objectives.• Worked with support leadership to ensure overall support KPI’s are meeting expectations and resulting in a collaborative customer support experience. Show less
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Product Implementation and Application Support Engineer
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Feb 2014 - Apr 2017
• Proficient in writing SQL queries for Data Analysis on Microsoft SQL Server and Oracle Database• Experienced in requirement gathering, analysis and documentation.• Experienced in administering & managing Microsoft SQL Server and APIs • Experienced in administering & managing Microsoft Windows Server and Network Troubleshooting• Adept at time management, including work planning, prioritization, and organization and ability to proficiently multi-task• Skilled in project management methodologies (Agile, SDLC, Waterfall, Iterative)• Experienced in implementation and maintenance of large-scale integrated web-based systems (i.e. Web Based, Client/Server, Integration)• In-depth understanding of software engineering, application development and software lifecycle• Coordinated and facilitated training for users on new and existing applications. Show less
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Education
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2008 - 2012
Fountain University
Bachelor of Science (B.Sc.), Computer Science
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