Experience

Hair Club Pakistan

• Pakistan
• Wellness and Fitness Services
• 1 - 100 Employee

• Customer Service Manager

  • Apr 2023 - Present

  * Responsible for providing exceptional customer service to clients of hair transplant clinic. * Manage and train a team of customer service representatives. * Develop and implement customer service policies and procedures. * Resolve customer complaints and inquiries. * Track and analyze customer service data to identify and address areas for improvement. * Responsible for providing exceptional customer service to clients of hair transplant clinic. * Manage and train a team of customer service representatives. * Develop and implement customer service policies and procedures. * Resolve customer complaints and inquiries. * Track and analyze customer service data to identify and address areas for improvement.



AxeemYoga

• Germany
• Spectator Sports

• Chief Executive Officer

  • Feb 2016 - Present

  Hello Yogis, This is me Azeem certified yoga trainer. I have been practicing yoga for the last 5 years. I conduct yoga sessions for companies, TV channels, Models for their mental health and well-being. Lets be a part of AxeemYoga family and improve health by practicing yoga with us! Instagram/Facebook/YT: Axeemyoga Contact: 03154840411 Email: Team@axeemyoga.com Hello Yogis, This is me Azeem certified yoga trainer. I have been practicing yoga for the last 5 years. I conduct yoga sessions for companies, TV channels, Models for their mental health and well-being. Lets be a part of AxeemYoga family and improve health by practicing yoga with us! Instagram/Facebook/YT: Axeemyoga Contact: 03154840411 Email: Team@axeemyoga.com



Sapphire Retail Limited (SRL)

• Pakistan
• Retail
• 500 - 600 Employee

• Floor Manager

  • Feb 2017 - Jan 2019

  I will handling the following task at Sapphire Retail Limited: *People Management *Customer Experience *Visual Merchandising *Mystery shopping *Inventory Management *Cash Handling I will handling the following task at Sapphire Retail Limited: *People Management *Customer Experience *Visual Merchandising *Mystery shopping *Inventory Management *Cash Handling



Global institue lahore

• Pakistan
• Education Administration Programs
• 1 - 100 Employee

• Visiting Lecturer

  • Nov 2016 - Nov 2017

  This was an amazing exposure to teach the Business and English communication subjects to those who are already in the corporate world. This was an amazing exposure to teach the Business and English communication subjects to those who are already in the corporate world.



Ufone

• New Zealand
• Telecommunications
• 1 - 100 Employee

• Customer Service Executive

  • Jul 2012 - Jul 2016

  I worked with Ufone as Customer service executive and my responsibility is to facilitate the users following the company SOP. The main goal of the job is to interact the customer by incoming calls and guide them the Call/SMS/Data plan as per their usage. I use to have an appropriate not to meet the customer expectations but to exceed it with something they didn't think of. I worked with Ufone as Customer service executive and my responsibility is to facilitate the users following the company SOP. The main goal of the job is to interact the customer by incoming calls and guide them the Call/SMS/Data plan as per their usage. I use to have an appropriate not to meet the customer expectations but to exceed it with something they didn't think of.