Experience

1LINK (Pvt) Limited

• Pakistan
• Financial Services
• 200 - 300 Employee

• • Jan 2022 - Present

  Responsible for all aspects of strategic IT planning, implementation, and support. Lead high-level competitive and value analysis on projects and technology improvements across the organization. Lead client executives and staff through complex technology and operational changes. Responsible for maintaining 100% infrastructure and application uptime.leading the delivery of business results for internal and external clients, various stakeholders, and peers, including project, business, and solutions team. Responsible for maintaining collaborative relationships within teams to facilitate and improve their access to the client base. Also responsible and lead Service Quality to maintain customer quality with timely support and workplace organization for administration support to the organization. Show less

• • Jan 2019 - Dec 2021

  Responsible for ensuring 1LINK is compliant with all applicable policies, ensuring appropriate workforce levels, budgeting, and cost control for 1LINK and providing leadership and mentoring to employees. These functions are delivered through the 5 groups:• IT Operations & Datacenter management• Service management (ITSM) • General administration and management• HR Services• Procurement

• • Apr 2013 - Dec 2018

  Responsible for all aspects of strategic IT planning, implementation and support. Lead high level competitive and value analysis on projects & technology improvements across organization. Lead client executives & staff through complex Technology and Operational changes. Responsible for leading the delivery of business results for internal and external clients, various stakeholders and peers including project, Business and solutions team. Manage collaborative relationships within teams to facilitate and improve their access to the client base. 1-Link is regularized by State Bank of Pakistan and having huge responsibility to manage ATM Switch applications, IBFT, e-Banking channels, Bill Payment for the entire Banking industry with complete DR setup and maintaining uptime of 99.98 %. Played a major role in launching of Pakistan’s first Domestic Payment Scheme. Show less



MCB Bank Limited

• Pakistan
• Banking
• 700 & Above Employee

• • Feb 2007 - Apr 2013

  Primarily responsible to act and perform as Key Unit Head for overall management of CBBG Group’s IT domain (ATMs/Systems/policies/Hardware/ Network planning provision) across all branch network of CBBG Group. To develop, assist and design various IT policies as well as their implementation & enforcement down the line to branch level through 2nd and 3rd level coordinator. Upgrade and Optimization of Branch IT Infrastructure. Managing and leading the Business/Circle/Regional IT coordinators. Achievements include:• Establishment of IT Coordinators group with in the business for coordinator & day to day issues in more than 1000 Branches.• Enhanced ATM monitoring and deployed access to the regional level for better monitoring and timely resolution.• Network optimization and Hardware requirement consolidation. Show less

• • Feb 2007 - Jan 2009

  Managing transformation and deployment of Core Banking System (Symbols – SunGard) through Infrastructure Provisioning and Alternate Delivery Channel services integration and ensure the smooth operations by providing guidance and support to upcoming symbol branches. Involve in different projects like Data cleansing / Antivirus solution deployment/ System Security/Active, directory/E-mail and CPMO. Managing countrywide Infrastructure Teams, Interdepartmental coordination with ITG for time to time requirements & assignments / monitoring, Upgrade and Optimization of Branch IT Infrastructure Provision of Hardware and Forecasting RA (Risk Assessment) keeping in view the pattern/variance and hardware budget Prepare deployment plan for Regional BT Servers in new branches. Ensure the Connectivity, Networking and Power related issues for proper rectification. Good command in setup of Disaster recovery / Business continuityAchievements include:• Signature Card scanning project in Countrywide Branches.• Infrastructure readiness & deployment in all MCB (1078) branches.• Proposal for deployment of VSAT in more than 350 branches.• Standardization of Media – All Countrywide Branches• Deployment of VERI-SYS (Nadra verification system) in all Branches. • Deployment of E-Learning in all Training centers / Regional offices.• CBT Terminal Deployment (cross branch transaction) in 200 MIBS branches.• Establishment of SYMBOLS/ Basic IT training Labs.• EDN/Domain/Antivirus deployment in branches with ITG coordination Show less



Sapphire Group – Head Office

• Lahore

• Manager IT

  • Nov 2006 - Feb 2007

  Manage Entire IT Infrastructure, Systems and Network of Sapphire group for more than 40 Textile branches. Manage a team of IT / support in all countrywide offices. (Network support & Desktop Support). Main Projects includes Database, E-mail, Proxy Servers, Routers management / Online Connectivity for all Offices. Manage Entire IT Infrastructure, Systems and Network of Sapphire group for more than 40 Textile branches. Manage a team of IT / support in all countrywide offices. (Network support & Desktop Support). Main Projects includes Database, E-mail, Proxy Servers, Routers management / Online Connectivity for all Offices.



Prime Commercial Bank Ltd.

• Head Office Lahore

• Network Comm Manager (Countrywide)

  • Mar 2003 - Nov 2006

  Manage bank’s network including LAN & WAN in all countrywide branches, Main Projects includes Online Connectivity through Fiber optics (DACCS), DSL, RADIO, Wireless and ISDN. Vendor dealing, MIS Generation along with documentation for Compliance & Audit and lead the prime team. Countrywide co-ordination with PTCL/PDL staff including PTA, NMS, OFS, ITMS and External staff Cisco Router installation & configuration. Structured Data & Voice Cabling (Head office) & Fluke testing (Cat-6) in countrywide branches. Installation, Configuration & maintenance of Swift, Exchange, EISA Domain controller and Proxy Servers. Show less



Citi

• United States
• Financial Services
• 700 & Above Employee

• Network Administrator & Site Incharge

  • May 1994 - Feb 2003

  Manage bank’s network including LAN & WAN in all countrywide branches. Installation, Configuration & maintenance of Router, Swift, Exchange, EISA domain controller and Proxy Servers. Duties also include vendor dealing, PTCL coordination, MIS Generation along with documentation for Compliance & Audit and lead the prime team. Lead the project of Structured Data & Voice cabling which includes Fluke testing (Cat-6) in all branches. Manage bank’s network including LAN & WAN in all countrywide branches. Installation, Configuration & maintenance of Router, Swift, Exchange, EISA domain controller and Proxy Servers. Duties also include vendor dealing, PTCL coordination, MIS Generation along with documentation for Compliance & Audit and lead the prime team. Lead the project of Structured Data & Voice cabling which includes Fluke testing (Cat-6) in all branches.