Experience

Moonshine Patio Bar & Grill

• United States
• Entertainment Providers
• 1 - 100 Employee

• Bartender and Manager

  • May 2021 - Present

  Started off as server in May of 2021, adding the responsibility of training in September of 2021. Promoted to bartender as of November in 2021. Added managerial title in October of 2022. Started off as server in May of 2021, adding the responsibility of training in September of 2021. Promoted to bartender as of November in 2021. Added managerial title in October of 2022.



Private

• Office support

  • Aug 2019 - Feb 2021



oHive, formerly IOS Business Centers

• Portsmouth, New Hampshire

• Client Services Administrator

  • Aug 2018 - Mar 2019

  Primary point of contact for the Downtown location’s clients and potential clients. Phone answering, mail services, scheduling, email correspondence for personal and Location inbox, client licensing, conference room booking and responsible for creating the Client’s presence at oHive to their specifications. Primary point of contact for the Downtown location’s clients and potential clients. Phone answering, mail services, scheduling, email correspondence for personal and Location inbox, client licensing, conference room booking and responsible for creating the Client’s presence at oHive to their specifications.



Southern New Hampshire University

• United States
• Higher Education
• 700 & Above Employee

• Financial Aid Counselor

  • Mar 2018 - May 2018

  Responsible for taking all financial aid inquiries with the principal goal of empowering students to decrease their loan amounts in order to create manageable debt after graduation. Directed 100+ calls per day, processed payments and daily use of Microsoft CRM, Webstation. Required to use federal borrowing websites for every phone call, those websites being Common Origination and Disbursement, Central Processing System, and the National Student Loan Data System. Responsible for taking all financial aid inquiries with the principal goal of empowering students to decrease their loan amounts in order to create manageable debt after graduation. Directed 100+ calls per day, processed payments and daily use of Microsoft CRM, Webstation. Required to use federal borrowing websites for every phone call, those websites being Common Origination and Disbursement, Central Processing System, and the National Student Loan Data System.



Robert Half

• United States
• Staffing and Recruiting
• 700 & Above Employee

• Sales Support Administrator

  • Nov 2017 - Mar 2018

  Served as primary administrative support for multiple divisions of assigned staffing professionals, scheduled interviews, and sent skill evaluations. Required to have benefit knowledge and problem-solving skills to maintain Consultant compliance. Responsible for division business cards and maintaining all reports. Managed resume updates and general Consultant correspondence. Reviewed and submitted expense reports, time off requests and timesheets.

• Receptionist

  • Jan 2017 - Jan 2018

  First point of contact for potential candidates and clients. Answered incoming calls (150+ per day) and responsible for daily mail marketing (400+ mail merged per week). Provided courtesy reminder calls for the next day’s appointments. Responsibilities as Sales Support Admin overlapped with Reception duties as well as training a new employee in the same three month transition period.



Denron Hall Plumbing & HVAC

• United States
• Construction
• 1 - 100 Employee

• Administrative Assistant

  • Dec 2016 - Jan 2017

  Temporary Placement through OfficeTeam: Answered phones, responsible for outgoing and incoming mail, deposited all checks and overflow from all departments. Temporary Placement through OfficeTeam: Answered phones, responsible for outgoing and incoming mail, deposited all checks and overflow from all departments.



Manchester Community College

• Administrative Secretary

  • Aug 2016 - Dec 2016

  Maintained and updated both Vice President and Associate VP of Academic Affairs calendars, daily use of Banner, the schools CRM program. Served as a resource for other departments and offices across campus and worked closely with Human Resources and Registrar throughout the semester to keep Adjunct Files and attendance rosters accurate. Prepared contracts in all forms while managing the flow of paperwork, transcripts and level increases. Responsible for routine correspondence and mail. Maintained and updated both Vice President and Associate VP of Academic Affairs calendars, daily use of Banner, the schools CRM program. Served as a resource for other departments and offices across campus and worked closely with Human Resources and Registrar throughout the semester to keep Adjunct Files and attendance rosters accurate. Prepared contracts in all forms while managing the flow of paperwork, transcripts and level increases. Responsible for routine correspondence and mail.



FitLab Fitness Club

• Manchester, New Hampshire

• Front Desk Supervisor

  • Sep 2015 - Aug 2016

  • Front Desk: Creating a positive and motivating environment for staff and members. - Intaking cash (Award: Highest cash taken in of front desk staff, company wide) - Handling appointment setting for membership directors and personal training sales associates. • Membership Director: Creating revenue for the gym • Front Desk Supervisor: Overseeing the front desk operations and staff. - Weekly inventory - Training new staff, updating Front Desk Staff schedule as needed, giving support by correcting errors made by employees. - Covering any shift if there are no-shows or call outs. - Responsible for handling disgruntled customers in person as well as over the phone. Show less



New England Medical Fitness

• Topsham, Maine

• Front Desk

  • Feb 2015 - Sep 2015