Experience

Telecom Foundation

• Pakistan
• Government Administration
• 1 - 100 Employee

• Regional General Manager

  • Mar 2021 - Present

  As head of South region sucessfully deployed underground fiber optic network GPON in Latifabad Hyderabad for PTCL. Enhanced the school network of Telecom Foundation by dopting, renovating and digitalizing two Govt. Schools in Orangi Town Karachi and Latifabad Hyderabad. Presently deploying GPON network in Quetta for PTCL and planning for further GPON network deployment in other cities of South region. As head of South region sucessfully deployed underground fiber optic network GPON in Latifabad Hyderabad for PTCL. Enhanced the school network of Telecom Foundation by dopting, renovating and digitalizing two Govt. Schools in Orangi Town Karachi and Latifabad Hyderabad. Presently deploying GPON network in Quetta for PTCL and planning for further GPON network deployment in other cities of South region.



HOMEWAYS Property Consultants and Builders

• Karachi

• Director

  • Apr 2015 - Feb 2021

  Associated with property business and construction works. Associated with property business and construction works.



A.M. Distributors Karachi

• Karachi Pakistan

• General Manager

  • Feb 2014 - Mar 2015

  (Surgical products) Was responsible for Marketing activities and management of day to day operations of product supply to sub-distributors and Medical institutes across the country. Taking care of supplies, recoveries, HR matters and Admin affairs. Managing the overall business support strategy to address customer issues and drive business success. (Surgical products) Was responsible for Marketing activities and management of day to day operations of product supply to sub-distributors and Medical institutes across the country. Taking care of supplies, recoveries, HR matters and Admin affairs. Managing the overall business support strategy to address customer issues and drive business success.



3S Security Surveillance Solutions

• Group General Manager

  • Jan 2013 - Jan 2014

  Managed a Group of Companies as Group GM with tasks to aggressively generate sales and achieve monthly targets. Heading three sales teams dealing with Home Alarm systems, SolarEnergy systems and provision of guards. Reporting to the CEO and forecasting sales onquarterly basis was also part of responsibilities. Responsible to set and strengthen exemplary Business relationship to attain objectives of the organization and to advance brand strategy. Managed a Group of Companies as Group GM with tasks to aggressively generate sales and achieve monthly targets. Heading three sales teams dealing with Home Alarm systems, SolarEnergy systems and provision of guards. Reporting to the CEO and forecasting sales onquarterly basis was also part of responsibilities. Responsible to set and strengthen exemplary Business relationship to attain objectives of the organization and to advance brand strategy.



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• • Aug 2012 - Dec 2012

  Specifically deputed to analyze the needs of customers with trends to adopt emerging technologies through state-of-the-art devices, equipment and services to offer. Cloud computing, Mobile banking and Digital advertising in coordination with the corporate sales team and Customer care.Responsible for introducing innovative products / Digital advertisement through third party vendors and monitoring the response obtained through digital marketing gimmicks.

• • Jul 2011 - Aug 2012

  Headed the Call center administration of PTCL South consisting of more than 380employees with major task to address each and every complaint landed at the contact center. Responsibilities also included management of daily call trafic, generation of sales through telemarketing and converting queries into orders. Providing leads and prospective corporate customer details to regional corporate sales team for visits, presentations and closing of deals. Hiring, Training and motivating Contact center staff. Compliance with Budgets, meeting targets and deadlines through implementation of cost-efficient controls using SAP applications. Show less

• • Mar 2010 - Jul 2011

  Placed as Strategic Project head of Maxcom project by PTCL to liquidate Maxcom into PTCLi.e. integration of DSL service Provider Company acquired by PTCL. Was fully responsible ofall administrative matters as well as to cater the existing corporate and general customers.It also included transferring of technology from ATM to Ethernet technology. Generatingnew business for PTCL through Maxcom platform was included in the assigned task.

• • May 2008 - Mar 2010

  Head of Multimedia Broadband (South region) consisting of 600 PTCL regular andcontractual employees. Responsibilities included daily deployments of double & triple play connections, complaints and meeting KPIs of Sales set for MM&BB dept.Designing strategies to retain churned customers through coordination with concerned Customer service departments. Generating Broadband orders with conduction of marketing activities of BTL and ATL on regular basis comprising of Tele-sales, Road shows and door-to-door activities. Management of reporting staff which included Line Managers / AMs / CSRs and CPEIs, Coordination and interaction with Contact center, Franchises, CSCs and Corporate sales department. Dealing with Government officials, third party vendors and corporate customers was among tasks assigned. Show less

• • Dec 2007 - May 2008

  As Manager Corporate Services at PTCL was assigned the task to manage with corporatekey accounts and SME accounts, attaining KPIs set by management to achieve sales target.Taking on board new corporate customers, maintaining and increasing market share toremain at highest among competitors. Work with Sales team to generate ideas for pitchingand proposals to translate the lead into a business deal. Barter deals with FMCG companiesand media houses for joint promotion activities to promote products and businessdevelopment of PTCL. Gained appreciation from management and got promoted to SeniorManager in six months Show less

• • May 2007 - Dec 2007

  Was appointed as Commercial Head South of PAKENT (a subsidiary ISP of PTCL) with thetask to manage matters related to South region. Project assigned to integrate PAKNET intoPTCL without affecting the existing corporate customers and home users. Customer caremanagement, Call center operations, Product development, Consumer & Corporate sales,Network operations, Quality control and smooth transition of accounts pertaining toPAKNET customers were included in my responsibilities.

• • Jun 2004 - May 2007

  Established INDEX Pakistan showroom (a Thai furniture company franchise) withresponsibility for Logistics, Staff administration, Stock Imports, Corporate Sales and afterSales support, gained orders from corporate customers to furnish their offices. Targetednew projects to facilitate with customized proposals in accordance to their office and homeneeds.

• • Jan 2002 - May 2004

  Designing LAN/WAN proposals as per system analysis, Leading, training and assigningmarketing and sales team for sales execution and generation of network accounts throughtarget oriented assignments and KPIs. Successfully designed, initiated and managed dealswith approx. 07 Public and Private Banks, also MNCs, SMEs and institutions. Proficientlyplanned, executed and manned Barter deals with Electronic and Press Medias andExhibitors. Headed ATL / BTL activities, Exhibitions, Fairs, Road shows & other activities. Show less



PTCL.Official

• Pakistan
• Telecommunications
• 700 & Above Employee

• Senior Sales Assistant & Head of Diplomat Sales

  • Mar 1990 - Oct 2001

  Served as Head of Diplomat Section at Duty Free Shop Islamabad to cater the needs of Diplomats and Privileged persons posted in Pakistan. It included Sales, administration and daily operations. Traveled abroad (Far-east and Gulf) on behalf of the company for Sales training and market survey of Duty Free goods. Earned Letters of appreciation / commendation from various foreign missions and embassies in recognition of services rendered. Served as Head of Diplomat Section at Duty Free Shop Islamabad to cater the needs of Diplomats and Privileged persons posted in Pakistan. It included Sales, administration and daily operations. Traveled abroad (Far-east and Gulf) on behalf of the company for Sales training and market survey of Duty Free goods. Earned Letters of appreciation / commendation from various foreign missions and embassies in recognition of services rendered.