Quality Manager

• Apr 2022 - Present

Quality Assurance Team Lead

• Dec 2021 - Apr 2022

Responsible for the implementation and continual improvement of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2018 procedures.Responsible for the maintenance and continuous improvement of existing Quality Management System through the implementation of new processes and the improvement of existing processes.Trained & provided support for personnel on new / improved quality processes being implemented.Scheduled and conducted internal audits of the Quality Management System.Conducted monthly internal analysis of company outputs by department and generated reports for upper management.Inspection of Raw Materials as per Standardized and Documented procedures using advance Quality Instruments.Involved in new product development projects by Designing Specifications, Product Development as per R&D, Customer Feedback for further Improvement.Training of QC Technicians, Production Operators and Machine Crew about Quality Instruments and Procedures.Responsible for Product Visual Quality Audit and Submitting reports to Management on Daily and Monthly basis.Responsible for PEST Control across company premises.Actively Involved in Implementing Company HSE Policy. Show less

Quality Assurance Specialist

• Jul 2015 - Dec 2021

• On-Line Quality Checks to assure Delivery of Quality products to customers in accordance with Company Quality Policy. • Ensuring the implementation of quality standards with Non-Conformity Dictionary on each check/spot check. • Ensure to follow Brand change procedures to minimize quality concerns during rapid changeovers of multiple SKUS with specifications. • Inspecting both Physical and Visual Quality of products as per Specification. • Visual Quality Audit of randomly collected Sample. • Reporting Management about the results of Visual Quality Audit on Daily, Weekly and Monthly Basis. • Assisting all concern Stake holders for the generation of Corrective, Preventive and Improvement Action Planning for the reduction of Non-Conformities. • Troubleshooting Quality instruments Borgwaldt (OMI, OMI+), Cerulean (Quantum, QTM , QTM NEO). Show less

Sales Executive

• Sep 2013 - Jul 2015

• Identify business opportunities and target markets • Make initial customer contact through visits or calls • Identify each potential customer’s needs • Formulate business proposals according to customers’ business needs • Negotiate prices and variations in prices and specification • Develop new opportunities and close existing ones • Build meaningful relationships within the company and outside • Develop detailed territory plans • Ensure appropriate and timely delivery of service and products • Follow up on service and / or product once the delivery has been made • Research market trends and products • Arrange meetings with potential clients • Liaise with suppliers to ensure appropriate product delivery • Check quantity and quality of products prior to delivery • Record sales information and maintain customers’ records • Make rapid calculations of costs in order to provide temporary quotations Show less

Quality Assurance Officer

• May 2010 - Sep 2010

• To inspect the quality of Tobacco. • Doing different Tests i-e Foreign Matter Test, Stem Sizing through Ro-Tap Test etc. • Responsible for the communications between Quality Department and Key Punch Operators. • Assuring Production of Quality Products according to Company Standards. • To inspect the quality of Tobacco. • Doing different Tests i-e Foreign Matter Test, Stem Sizing through Ro-Tap Test etc. • Responsible for the communications between Quality Department and Key Punch Operators. • Assuring Production of Quality Products according to Company Standards.