Experience

City of East Palo Alto

• United States
• Government Administration
• 1 - 100 Employee

• Assistant To The City Manager

  • Aug 2022 - Present

• Community Services Manager, City Manager's Office

  • May 2019 - Aug 2022

  • Finance and budget management includes controlling and managing the budget for two divisions: Senior Services and Community Services with a total combined budget of $1.5M.• Facilities and events management includes management of all City parks, all facilities, and the Senior Center; manage all City-sponsored events and programming; Coordinate City-wide Emergency Preparedness activities and training in coordination with the Police Department and Menlo Park Fire Protection District.• Human resources management includes selection, hiring, retention, training and development, termination, and evaluation of eight (8) personnel; serving as President of the Management Employees Association (MEA) Local 21 IFPTE labor union.• Programs and services management includes senior services, emergency operations, and summer programs; launched, developed, and implemented three (3) consecutive years of robust summer programming for residents of East Palo Alto. • Data collection and reporting administration includes monitoring data collection and procedures to generate monthly reports through Excel for San Mateo County’s Aging and Adult Services, City Council, and the public; Establish performance measures/metrics for staff, programs, and services to ensure that all outcomes are tangible, achievable, and measurable.• Community engagement and partnerships include overseeing Senior Advisory Committee; Annual Tree-Lighting Ceremony; Family Nights in the park during summer months (June-October); Senior (55+) Prom; Senior Expo; Develop and maintain cooperative partnerships and collaborations with community groups/nonprofits, intergovernmental agencies, and City staff.

• Interim Community Services Manager, City Manager’s Office

  • Jan 2019 - Apr 2019

  Under general direction, perform research and analysis related to programs, policies and budget-related issues; manages park and facility rentals and special event permits; oversees City franchise agreements (e.g. waste management, cable, electricity, water) and select City services agreements (e.g. annual street sweeping contract); plans, organizes, coordinates and implements special events; serves as City liaison to the community access television station; and coordinates City-wide Emergency Preparedness activities and training in coordination with the Police Department and Menlo Park Fire Protection District. I also oversee City-sponsored programs related to Senior Center operations (e.g. nutrition, shuttle transportation, annual grant allocation).

• Rent Stabilization Counselor II, Rent Stabilization Program

  • Jul 2017 - Jan 2019

  Under general supervision, provided responsible administrative, technical and projectmanagement services for the Rent Stabilization Program. Provided information andassistance to tenants, property owners, landlords and the general public about rentstabilization and eviction-related matters. Assisted in ensuring accurate, timely datamanagement and the fulfillment of mandates of the City's Rent Stabilization and JustCause for Eviction Ordinance.



City and County of San Francisco

• United States
• Government Administration
• 700 & Above Employee

• Senior Eligibility Analyst

  • Jan 2015 - Aug 2017

  Under general supervision, I performed a variety of technical duties in the review and determination of initial and continuing client eligibility determinations for public assistance programs ( CalWorks, Cal-Fresh and Medical) in a variety of human services programs, and to provide required services to clients from diverse cultural and socio-economic backgrounds. I was solely responsible for carrying out well-defined rules and regulations pertaining to various categorical aid programs and explaining them to applicants and the general public. I had regular contact with clients, their relatives, other city departments, representatives of outside agencies and the general public.



United Educators for Housing and Literacy (UEHL)

• United States
• Education Administration Programs
• 1 - 100 Employee

• Executive Director

  • Apr 2012 - Jun 2015

  Planning:*Collaborated with the board to define and articulate the organization’s vision and developed strategies for achieving that vision*Created annual operating plans that support strategic direction set by the board and correlated with annual operating budgets; submitted annual plans to the board for approval*Developed and monitored strategies for ensuring long-term financial viability of the organization Management:*Overseen the operations of the organization and managed compliance with legal and regulatory requirements*Created and maintained procedures for implementing plans approved by the board of directors*Promoted a culture that reflects the organization’s values, encourages good performance, and rewards productivity*Hired, managed, and terminated personnel according to authorized personnel policies and procedures that fully conform to current laws and regulations Financial Stewardship:*Supervised staff in developing annual budgets that supported operating plans and submitted budgets for board approval *Prudently managed the organization's resources within budget guidelines according to current laws and regulations*Provided prompt, thorough, and accurate information to keep the board appropriately informed of the organization’s financial positionFund Raising:*Developed fund raising strategies with the board and supported the board in fund raising activities*Supervised staff in the development and implementation of fund raising plans that supported strategies adopted by the Development Committee*Facilitated the timely submission of grant applications and progressed reports for fundersCommunity Relationships:*Served as the primary spokesperson and representative for the organization *Assured that the organization and its mission, programs, and services are consistently presented in a strong, positive image to relevant stakeholders



California Rugal Legal Assistance

• Human Resource Generalist

  • Nov 2014 - Jan 2015

  • Managed employee records systems, and maintained all employee personnel files, including benefits, workers compensation claims, personnel action forms, performance reviews, employment verifications, hires, changes, terminations and any other employee correspondence. • Developed and maintained ongoing benefit enrollments, changes, and terminations • Managed benefits information in Paycom System.• Served as technical advisor to resolve and matters of regulatory interpretation related to benefit enrollment



Center Point, Inc.

• United States
• Mental Health Care
• 1 - 100 Employee

• Human Resource Assistant

  • May 2014 - Nov 2014

  • Performed benefit administration to include claims resolution, change reporting, approving invoices for payment, and communicating benefit information to employees. • Conducted recruitment effort for all exempt and nonexempt personnel, students, and temporary employees; conduct new-employee orientations; monitor career path programs, create and place advertisement. • Assisted with processing bi-weekly payroll for 250+ employees using ADP.• Assisted with training, directing, supervising and evaluating the work of employees.



Premier Talent Partners

• United States
• Staffing and Recruiting
• 100 - 200 Employee

• Human Resource Coordinator

  • 2013 - 2014

  • Assisted in employee hiring and firing procedures• Provided input for employee retention policies• Handled payroll procedures• Obtained required approvals from leadership regarding all HR procedures• Maintained and update company’s organizational charts• Coordinated exit interviews• Provided administrative support as requested • Assisted in employee hiring and firing procedures• Provided input for employee retention policies• Handled payroll procedures• Obtained required approvals from leadership regarding all HR procedures• Maintained and update company’s organizational charts• Coordinated exit interviews• Provided administrative support as requested



San Francisco Unified School District

• United States
• Education Administration Programs
• 700 & Above Employee

• Paraprofessional (Teacher)

  • Oct 2012 - Nov 2013

  • Facilitated and implemented lesson plans for at-risk youth including reviewing and correcting the work of pupils• Provided direction to students in independent study and corrective programs designed by teacher• Assisted teachers in controlling behavioral and emotional occurrence by employing techniques for instance systems of rewards, performance checklists and time-outs• Coordinated education with non-instructional projects and duties• Assisted in accomplishment of primary set of courses by providing individual and group training to students• Facilitated and implemented lesson plans for at-risk youth including reviewing and correcting the work of pupils• Provided direction to students in independent study and corrective programs designed by teacher• Assisted teachers in controlling behavioral and emotional occurrence by employing techniques for instance systems of rewards, performance checklists and time-outs• Coordinated education with non-instructional projects and duties• Assisted in accomplishment of primary set of courses by providing individual and group training to students• Provide leadership that instills a spirit of innovation and high standards of individual performance • Collaborate with Colleges and public schools in order to plan successful transitions of students attending college



Falcon Capital Advisors, LLC

• Public Policy Intern

  • Jan 2012 - Apr 2012

  •Facilitated the logistics for Falcon Capital client NAHREP (National Association of Hispanic Real Estate Professionals/Non-profit) Capitol Hill visits•Coordinated meetings for NAHREP to meet with their members of congress•Developed a 5-point plan describing the issues and concerns and challenges of NAHREP for members to provide to their members of congress•Analyzed federal legislation and regulation that had a direct impact on NAHREP members •Performed mundane office functions that included: research, data-entry, and light clerical tasks•Provided client referrals to members of congress and conduct regular follow up



San Diego Regional Chamber of Commerce

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Public Policy Intern

  • Aug 2011 - Dec 2011

  •Researched public policy housing issues and composed reports for committee meetings•Created policy briefs for business owners, chamber committees, and general public •Assisted the Director of Public Policy with research and note taking at council meetings•Performed basic office functions and provided members with service •Researched public policy housing issues and composed reports for committee meetings•Created policy briefs for business owners, chamber committees, and general public •Assisted the Director of Public Policy with research and note taking at council meetings•Performed basic office functions and provided members with service



IHSS Public Authority San Francisco

• Home Heath Aid

  • Jan 2004 - Jan 2010

  •Communicated and developed action plans for low income senior activities•Coordinated doctor appointments, shopping, and meal schedule every month•Encouraged seniors to set personal goals to remain active participants•Guided and assisted seniors with their personal care •Communicated and developed action plans for low income senior activities•Coordinated doctor appointments, shopping, and meal schedule every month•Encouraged seniors to set personal goals to remain active participants•Guided and assisted seniors with their personal care



LYRIC, INC

• Administrative/Office Assistant

  • Sep 2001 - Jan 2003

  •Coordinated large volumes of mail, facility management, and performed mundane office tasks •Answered phones, assigned & confirmed schedules, updated schedules daily, and data input•Assisted with processing biweekly payroll for agency employees; maintain confidential documentation for employee payroll records•Evaluated systems and processes, recommending and implementing improvements•Built and maintained positive working relationships with colleagues across the organization.•Performed any additional duties as assigned by supervisor