Experience

The Building Center,Inc
• United States
• Wholesale Building Materials
• 1 - 100 Employee
• Accounts Receivable Specialist

  • May 2014 - Present


A.O.L. FREIGHT SOLUTIONS

• Accounts Receivable/Collections (Freight Bill Auditor)

  • 2009 - 2014

  Maintain accounts receivables for 250 + accounts and establish/maintain customer relationships to ensure accounts are paid in timely manner. Supervise and resolve any and all accounting/invoicing issues a customer may have by researching discrepancies and providing supporting documents. Create/draft contracts/ agreements for customers who have delinquent accounts as well as sending collections letters for immediate action. Review and process customer credit applications and determine credit eligibility. Audit freight bills to ensure accuracy of charges and conduct regular audits of company invoices to verify terms and charges. Supervise and assist in all customer needs and inquiries, including dispatching, providing quotes/rates on LTL/TL loads, creating BOL’s, negotiating rates, resolving shipping issues, tracking pickup and delivery of shipments as well as ensuring complete customer satisfaction. Show less



Royal and SunAlliance Insurance Agency, Inc.

• Insurance
• 1 - 100 Employee

• Legal Bill Auditor

  • Jun 2005 - Dec 2006

  Responsible for auditing legal invoices in accordance with company guidelines and state and federal requirements. Responsible for maximizing legal bill savings by identifying deviations and noncompliance. Work closely with the Claims Staff (Adjusters) to clarify claim handling plan in an effort to ensure efficiency and accuracy in the auditing of invoices. Establish relationships with retained law firms to resolve outstanding compliance issues and negotiate with firms who appeal reductions taken from invoices by providing reconsiderations. Conduct research to verify information submitted by retained law firms and request for additional and/or back up information to determine the validity of the billed entries on invoices. Maintained a 20% reduction average on invoices submitted, exceeding the company’s goal of an 8-10% reduction. Show less



Law Offices of Michael A. DeMayo

• Paralegal

  • 2002 - 2005

  Responsible for all legal case intake and for all decisions regarding case acceptance or rejection. Ongoing case management for 300+ plus clients. Troubleshoot problem files and investigated all possible coverage options. Responsible for obtaining and thoroughly reviewing medical records pertaining to various case types and determining the value and/or viability of each Client’s claim. Collaborated on a regular basis with other law firms and attorneys in case processing and referrals of Mass Torts Cases and issues. Received recognition for demonstrating exceptional customer service skills in communication with clients, attorneys, the medical community, and insurance companies. Also recognized for extensive knowledge of North and South Carolina personal injury law and for taking initiative on projects and meeting challenging deadlines. Formulated and maintained data charts for case tracking/management and compiled reports. Selected to manage Mass Torts Department (supervised up to five employees). Only paralegal to be cross-trained in all areas and to train new staff and train and supervise temporary workers. Show less



Alan Gordon Immigration Law

• Paralegal

  • Feb 2001 - Aug 2001

  Reviewed all applications and forms of immigration, green card forms, petition letters, LCA postings, and INS forms for appropriateness, completeness and consistency to file. Prepared and submitted various visa application packages including: H-1B, H-4, L-1,L-2 , E , B-1/B-2, TN, TD. Resolved outstanding issues with appropriate parties such as human resources, new hires, outside counsel, government agencies and foreign embassies. Ensured all cases pass an INS audit to reduce the firm’s risk of penalty. Show less