Experience

Australian Government

• Australia
• Government Administration
• 700 & Above Employee

• Customer Service Officer

  • Apr 2021 - Present

  As a Customer Service Officer at Services Australia, I play a pivotal role in ensuring seamless customer service operations through my dedication to efficiency and accuracy. I demonstrate exceptional skills in processing claims and applications while providing prompt resolutions to inquiries. Moreover, I actively contribute to the growth of our team by mentoring and guiding new staff members, leveraging my expertise to facilitate their successful integration. By prioritising exceptional service delivery, I consistently enhance overall organisational effectiveness and customer satisfaction. Show less



Western Sydney University

• Australia
• Higher Education
• 700 & Above Employee

• Campus Life Assistant

  • Feb 2019 - Nov 2019

  As a Campus Life Assistant at Western Sydney University, I actively supported various campus events and activities, including R U OK? Day and The WSU Breakfast Club. I played a crucial role in ensuring the success of these events and managed the Weekly Billiard Competition, creating a vibrant and engaging atmosphere on campus. Through my dedication and enthusiasm, I made a positive impact on the university community, contributing to the overall campus life experience. As a Campus Life Assistant at Western Sydney University, I actively supported various campus events and activities, including R U OK? Day and The WSU Breakfast Club. I played a crucial role in ensuring the success of these events and managed the Weekly Billiard Competition, creating a vibrant and engaging atmosphere on campus. Through my dedication and enthusiasm, I made a positive impact on the university community, contributing to the overall campus life experience.