Experience

Wittur Group

• Germany
• Industrial Machinery Manufacturing
• 700 & Above Employee

• After Sales Engineer

  • Jan 2021 - Present

  - Responsible for managing the spare parts department, maintaining continuous communication with customers, identifying the correct products, preparing quotations, tracking orders, and overseeing product shipments, - Demonstrated a solution‑oriented approach to resolving issues and addressing deficiencies, technical problems, and project errors related to shipped orders through effective utilization of the ticketing system, - Actively participated in global company meetings to contribute to problem‑solving efforts, - Opened tickets in the ticketing system to ensure the comprehensive resolution of deficiencies, technical issues, incorrect orders, - Participated in QRQC meetings as part of the after‑sales team, providing recommendations to prevent the recurrence of problems. Show less



ACS Klima-CLIMACS

• Türkiye
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Project Sales Engineer

  • Jan 2019 - Jan 2020

  - Responsible for project selection and evaluation of customer projects received from international clients, - Preparation of project data sheets and compilation of comprehensive information about selected equipment for efficient communication with customers, - Facilitated customer discussions and successfully prepared and presented proposals, - Played a crucial role in designing and creating the layout for the test room in our newly established factory in Qatar, ensuring compliance with client specifications and obtaining necessary approvals, - Actively participated in promoting the company to foreign clients, organizing factory tours, and effectively managing meetings conducted in Russian, - Resolved installation challenges and provided technical support for equipment abroad, including delivering presentations in Russian and offering English‑Russian translation services as needed. Show less