Experience

Yango Delivery UAE
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee
• Head of Sales

  • Feb 2023 - Present


CloudKitchens

• 1 - 100 Employee

• Regional Head - MENA

  • Mar 2021 - Jan 2023

  Built the marketplace of food brands in MENA. Hired, structured and managed a team of 22, across 3 countries (UAE, Kuwait and KSA), with sales managers, customer success managers and the operations team reporting to me. Scaled the business from 0 to $1.2m GMV ARR in 18 months, connecting thousands of restaurant owners to eaters via online delivery apps. Built the marketplace of food brands in MENA. Hired, structured and managed a team of 22, across 3 countries (UAE, Kuwait and KSA), with sales managers, customer success managers and the operations team reporting to me. Scaled the business from 0 to $1.2m GMV ARR in 18 months, connecting thousands of restaurant owners to eaters via online delivery apps.



UrbanPiper

• India
• Technology, Information and Internet
• 200 - 300 Employee

• Director - Sales, GCC

  • Jan 2020 - Mar 2021

  ● Responsible for starting company operations in MENA - Including company creation, licenses, bank set up, office set up, visas. ● Hired, trained and mentored a team of 14 members across sales, inside sales and customer success in UAE, Saudi Arabia and Egypt. ● Achieved >85% KPIs surrounding quarterly revenue goals, churn, active locations, customer success and team retention benchmarks. ● Acted as the central point of contact for all internal stakeholders for the… Show more ● Responsible for starting company operations in MENA - Including company creation, licenses, bank set up, office set up, visas. ● Hired, trained and mentored a team of 14 members across sales, inside sales and customer success in UAE, Saudi Arabia and Egypt. ● Achieved >85% KPIs surrounding quarterly revenue goals, churn, active locations, customer success and team retention benchmarks. ● Acted as the central point of contact for all internal stakeholders for the region -Finance, Operations, HR and Leadership. Show less ● Responsible for starting company operations in MENA - Including company creation, licenses, bank set up, office set up, visas. ● Hired, trained and mentored a team of 14 members across sales, inside sales and customer success in UAE, Saudi Arabia and Egypt. ● Achieved >85% KPIs surrounding quarterly revenue goals, churn, active locations, customer success and team retention benchmarks. ● Acted as the central point of contact for all internal stakeholders for the… Show more ● Responsible for starting company operations in MENA - Including company creation, licenses, bank set up, office set up, visas. ● Hired, trained and mentored a team of 14 members across sales, inside sales and customer success in UAE, Saudi Arabia and Egypt. ● Achieved >85% KPIs surrounding quarterly revenue goals, churn, active locations, customer success and team retention benchmarks. ● Acted as the central point of contact for all internal stakeholders for the region -Finance, Operations, HR and Leadership. Show less



Eat App

• United Arab Emirates
• Technology, Information and Internet
• 1 - 100 Employee

• Regional Sales Manager

  • Dec 2018 - Jan 2020

  • Build and maintain a pipeline of leads through out-bound and in-bound sources. • Own the entire sales funnel from prospecting to go-live, including follow-ups, agreement signing, product demonstration, etc. • Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base. • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful. •… Show more • Build and maintain a pipeline of leads through out-bound and in-bound sources. • Own the entire sales funnel from prospecting to go-live, including follow-ups, agreement signing, product demonstration, etc. • Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base. • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful. • Develop and execute on a strategic plan for the territory and create reliable forecasts. • Understand and adapt to eat's ongoing product and technology developments. • Be responsible for acquiring and on-boarding new partners across Dubai. • Responsible for market penetration and ensuring Eat’s presence grows on a month-to-month basis in Abu Dhabi. • Responsible for launching Kuwait as a new market for Eat App in the Middle East. • Responsible for training, mentoring and managing the performance of new sales executives. Show less • Build and maintain a pipeline of leads through out-bound and in-bound sources. • Own the entire sales funnel from prospecting to go-live, including follow-ups, agreement signing, product demonstration, etc. • Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base. • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful. •… Show more • Build and maintain a pipeline of leads through out-bound and in-bound sources. • Own the entire sales funnel from prospecting to go-live, including follow-ups, agreement signing, product demonstration, etc. • Cultivate and build upon existing high-level relationships to serve as a trusted advisor to your market’s client base. • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful. • Develop and execute on a strategic plan for the territory and create reliable forecasts. • Understand and adapt to eat's ongoing product and technology developments. • Be responsible for acquiring and on-boarding new partners across Dubai. • Responsible for market penetration and ensuring Eat’s presence grows on a month-to-month basis in Abu Dhabi. • Responsible for launching Kuwait as a new market for Eat App in the Middle East. • Responsible for training, mentoring and managing the performance of new sales executives. Show less



WeWork

• Uzbekistan
• Information Services
• 1 - 100 Employee

• Regional Sales Lead

  • Mar 2018 - Dec 2018

• Community Lead

  • Dec 2017 - Mar 2018

  Business Development Develop and implement strategies for identifying businesses that could potentially benefit from WeWork’s services Develop relationships with current and former members to generate business by reducing churn and exploring members’ business networks for new members Work with CM and sales teams to create scalable processes for business development Marketing & Sales Identify the needs of potential (and current) members and recommend tailored solutions… Show more Business Development Develop and implement strategies for identifying businesses that could potentially benefit from WeWork’s services Develop relationships with current and former members to generate business by reducing churn and exploring members’ business networks for new members Work with CM and sales teams to create scalable processes for business development Marketing & Sales Identify the needs of potential (and current) members and recommend tailored solutions responsive to their needs Research potential members and develop tailored marketing strategies and materials based on that research Develop sales pitch(es) that distinguish WeWork from other options Give customized and individualized tours based on research and knowledge of potential members’ businesses and needs Develop and implement with CM and sales teams lead generation, tour and sales conversion strategies to maintain 100% occupancy Community Management & Events Proactively gather data on members’ business objectives and identify both WeWork and member services that could help members achieve their objectives Plan and supervise educational, professional and personal development events based on members’ needs and requests Supervise in-building events for compliance with house rules and intercede or escalate issues as they arise Design and formulate rules, guidelines and best practices for the community with goal of optimizing member experience Resolve member complaints regarding other members through neutral fact investigation and prepare recommendation for termination of membership when warranted Building Management Generate leads and conduct tours to reach sales goals and work towards or maintain 100% building occupancy Prepare building expense reports and budget for review by CM Prepare move-in and move-out schedule by creating plans for efficient move-in and move-out Prepare daily, weekly and monthly progress reports on the community and identify areas for improvement



Zomato

• Food and Beverage Services

• Area Business Head (Bangalore)

  • Dec 2016 - Nov 2017

  Responsible for bringing in new clients as partners for Zomato in Bangalore. Handling a team of 8 sales managers and key account managers as well as 2 sales support executives and directly involved in bringing in revenues worth INR 15 lacs over the last 9 months via new client acquisitions. Supervising the servicing and renewal of a total client base of 94 clients billing Zomato Bangalore INR 18.8 Lacs via advertisement contracts. Involved in hiring and training… Show more Responsible for bringing in new clients as partners for Zomato in Bangalore. Handling a team of 8 sales managers and key account managers as well as 2 sales support executives and directly involved in bringing in revenues worth INR 15 lacs over the last 9 months via new client acquisitions. Supervising the servicing and renewal of a total client base of 94 clients billing Zomato Bangalore INR 18.8 Lacs via advertisement contracts. Involved in hiring and training of 4 candidates applying for Key accounts manager and Area sales manager positions. Heading all area operations for the team with the highest revenue incremental across Zomato Bangalore (Jan - August).

• Group Sales Manager, Melbourne

  • Apr 2016 - Nov 2016

  • Trained, mentored and managed two Area Sales Managers along with their teams of 7 and 6 members respectively. • Directly responsible for bringing in $51,060 billing per month worth new acquisitions via the two sales teams and their Area Managers. Total clients brought on board - 56. Average revenue per closure (ARPC) - $911.61 per month • Took up responsibility for 18 client renewals worth $21,545 per month billing and ensured a 77% team renewal completion. • Took… Show more • Trained, mentored and managed two Area Sales Managers along with their teams of 7 and 6 members respectively. • Directly responsible for bringing in $51,060 billing per month worth new acquisitions via the two sales teams and their Area Managers. Total clients brought on board - 56. Average revenue per closure (ARPC) - $911.61 per month • Took up responsibility for 18 client renewals worth $21,545 per month billing and ensured a 77% team renewal completion. • Took interviews for the roles of Business Sales Associate and Area Sales Manager for the Melbourne sales team. Hired, trained and mentored 6 Business Sales Associates and 1 Area Sales Manager while ensuring their smooth transition into the sales team. • Moved to Brisbane for a period of 3 months assuming the role of an Acting Business Head. Took 9 interviews and shortlisted 2 candidates for the role of Business Sales Associate for the Brisbane team. Managed revenues, processes, ensured appropriate client allocation amongst the sales team members, held and led training sessions with the team on best sales practices with regards to - Renewals, objections handling, cold-calling techniques, revenue prioritisation and ensuring maximum activity levels and hustle. Zomato Brisbane witnessed their best revenue incremental cycle over the last two quarters in the same time frame.

• Group sales manager and City Head - Online Ordering, Mumbai

  • Jan 2015 - Mar 2016

  Responsible for setting up the team and operations for Online Ordering, Mumbai - The first time Zomato entered the E-Commerce space. ▪ Hired, trained, mentored and led a team of 55 members spread across sales, operations and content functions for Online Ordering. ▪ Had a week long stint in Ahmedabad for hiring and training the sales team for Online Ordering. ▪ End-to-end responsibility of hiring & training the team, setting the incentive structure and achieving… Show more Responsible for setting up the team and operations for Online Ordering, Mumbai - The first time Zomato entered the E-Commerce space. ▪ Hired, trained, mentored and led a team of 55 members spread across sales, operations and content functions for Online Ordering. ▪ Had a week long stint in Ahmedabad for hiring and training the sales team for Online Ordering. ▪ End-to-end responsibility of hiring & training the team, setting the incentive structure and achieving targets ▪ Effective leads management and leads strategy formulation backed by data ▪ Ensured effective stabilising of operations across Mumbai. ▪ Awarded a certificate of excellence as recognition in May, 2015. ▪ Key achievements: Grew revenues for Zomato’s most publicised vertical from scratch to currently at Rs 2.5 million/month and growing at 75% MoM [Zomato Online ordering, Mumbai is forecasted to break even in March, 2016]. Led a team of 55 members that were responsible for acquiring 3,800 clients for Online Ordering in Mumbai ~ The largest clients base in Online Ordering across the world.

• Area Sales Manager

  • Feb 2014 - Dec 2014

  - Responsible for leading a 14 member team covering the entire western suburbs. - Grew revenues from Rs 2 million/month to Rs 4.2 million/month by the end of December, 2014. - Played a major role in taking Zomato Mumbai’s ad sales revenue from Rs. 350,000/month to Rs. 12,000,000/month over a period of two years - Key achievements: Responsible for leading the highest billing team amongst all ASM’s in Zomato Ad Sales, Mumbai and achieving an overall revenue increase by 110%… Show more - Responsible for leading a 14 member team covering the entire western suburbs. - Grew revenues from Rs 2 million/month to Rs 4.2 million/month by the end of December, 2014. - Played a major role in taking Zomato Mumbai’s ad sales revenue from Rs. 350,000/month to Rs. 12,000,000/month over a period of two years - Key achievements: Responsible for leading the highest billing team amongst all ASM’s in Zomato Ad Sales, Mumbai and achieving an overall revenue increase by 110% over a period of 6 months.

• Key Account Manager

  • Apr 2013 - Jan 2014

  - Acquired and serviced Mumbai’s highest billing client ~ Corum Hospitality (Masalazone, Bar stock exchange, The Big bang bar & cafe) who were billing us Rs 6 million annually in Mumbai. - Managed and mentored a five member team who all have gone on to become key members of Zomato’s sales teams across departments. - Key achievements: Three of the four mentees consistently achieved jackpot targets for a period of three months from Oct - Dec, 2013

• Sales Manager

  • Feb 2012 - Mar 2013

  - Sold to and serviced key accounts including a large QSR chain from Pune, casual dining chains from Mumbai. - Monthly reporting, analysis and campaign optimization for clients - Made ad sales for our Restaurant Guide and NYE ticketing platforms as projects, which collectively contributed to our target of adding Rs. 10 million to our annual revenue - Key achievements: Ranked in the top two individual revenue generators for Zomato at Rs. 5,00,000/month in Jan, Feb 2013 for… Show more - Sold to and serviced key accounts including a large QSR chain from Pune, casual dining chains from Mumbai. - Monthly reporting, analysis and campaign optimization for clients - Made ad sales for our Restaurant Guide and NYE ticketing platforms as projects, which collectively contributed to our target of adding Rs. 10 million to our annual revenue - Key achievements: Ranked in the top two individual revenue generators for Zomato at Rs. 5,00,000/month in Jan, Feb 2013 for two months in a row while also taking on training and mentoring responsibilities. - Was given an iPad Mini as recognition of achieving jackpot sales figures for three months in a row.