Engineer - Network Operations

• Nov 2022 - Present

"NTT NOC TIER 1 Operations and Support for its Global Customers and Backbone"Configuring, Monitoring Cisco SDWAN solutions (Viptela), Silver Peak SDWAN, FortiNet SDWAN andJuniper routers,switches for customers.* Performing on Demand network changes for improving the network performance.* Troubleshooting T1, E1 circuits for Errors and Losses*Customer Phone Support and Troubleshooting.* Configuring and Monitoring Cisco (1800, 1900, 2300, ISR 4300, ISR 4400), Juniper (MX, SRX).* Configuring B2B tunnels on Juniper SRX(Firewall).* Manipulating data traffic using BGP attributes and troubleshooting networking protocols viz HSRP, NTP, VRRP,IPsec Tunnels.* Performing network checks for new site deployment.* Preparing MOP (Method of Procedure) for IOS upgrade/ code upgrade activities for Cisco router and Silver PeakSDWAN edge connect devices.* Working on FortiManager to monitor the devices and Fortianalyzer to verify the relevant logs for the issue.* Interacting with ISP (Internet Service providers) for live troubleshooting on ongoing Network issues andreplicating the same in Lab environment to better understand the issue.* Analyze the packet capture file in Wireshark to identify the issue and resolve the same. Show less

Associate Engineer - Global Operations

• Aug 2022 - Nov 2022

"L0 - Global Service Desk"1. Troubleshooting and Support for NTT DSL-based customers.2. Logging and creation of maintenance on Vendor and Customer Networks.3. New NTT-Site testing and acceptance reporting.4. Ticketing-Queing and Work on Siebel.5. Testing Backbone and reporting.6. Employee-RSA Roster and Triage.7. Hardware and Network Vulnerability Ticketing Creating and Support.

Network Implementation Engineer

• Jan 2022 - Apr 2022

Network Engineer

• Jan 2021 - Dec 2021

1. Management and Support for AADONA's enterprise and residential customers. (On-site and remote) 2. Configuration and Troubleshooting of various AADONA devices including but not limited to, Access Points, Firewall, L3 Switches, Controllers. 3. Network Planning and Architecture. 4. Support for SonicWall and Sophos Firewalls. 5. Support for Cisco Switches Series like Catalyst, Meraki and Nexus. 1. Management and Support for AADONA's enterprise and residential customers. (On-site and remote) 2. Configuration and Troubleshooting of various AADONA devices including but not limited to, Access Points, Firewall, L3 Switches, Controllers. 3. Network Planning and Architecture. 4. Support for SonicWall and Sophos Firewalls. 5. Support for Cisco Switches Series like Catalyst, Meraki and Nexus.