Cyber Security Intern

• Jan 2023 - Present

• Identified and exploited vulnerabilities in the company's servers and systems using a combination of OpenVAS,Nmap, Metasploit, and Burp Suite, resulting in an overall increase in security posture by 30%. • Conducted network traffic analysis using Wireshark to identify potential threats and implemented necessary solutions to mitigate them, resulting in a 20% decrease in potential attacks. • Increased employee awareness of cybersecurity risks by 60% through targeted training sessions and awareness campaigns. • Achieved compliance with industry regulations and standards, resulting in a 90% compliance score for PCI DSS and HIPAA. • Reduced the risk of phishing attacks by 50% through the implementation of security controls such as email filters, employee education, and multi-factor authentication. • Tools: OpenVAS, Nmap, Metasploit, Burp Suite, Wireshark Show less

Process Operator

• Oct 2021 - Present

• Assisted in implementing solutions that reduced production time by 10%, minimized waste by 15%, and increased product consistency by 20%. • Achieved a production efficiency rate of 95%, indicating a high level of productivity and quality output. • Followed standard operating procedures (SOPs) and good manufacturing practices (GMPs) to ensure product quality, safety, and consistency, and to comply with regulatory requirements. • Tools: SAP, MES, TML, Power BI • Assisted in implementing solutions that reduced production time by 10%, minimized waste by 15%, and increased product consistency by 20%. • Achieved a production efficiency rate of 95%, indicating a high level of productivity and quality output. • Followed standard operating procedures (SOPs) and good manufacturing practices (GMPs) to ensure product quality, safety, and consistency, and to comply with regulatory requirements. • Tools: SAP, MES, TML, Power BI

Cashier

• Dec 2021 - Mar 2022

• Processed over 150 customer transactions per day with utmost accuracy, achieving less than 0.2% error rate to ensure customer satisfaction. • Resolved 100 + customer complaints and inquires in a professional manner, resulting in 98% positive customer feedback ratings. • Acquired and retained 300+ customers through proactive engagement and friendly services, contributing an increase of 25% revenue to the organization. • Processed over 150 customer transactions per day with utmost accuracy, achieving less than 0.2% error rate to ensure customer satisfaction. • Resolved 100 + customer complaints and inquires in a professional manner, resulting in 98% positive customer feedback ratings. • Acquired and retained 300+ customers through proactive engagement and friendly services, contributing an increase of 25% revenue to the organization.

Web Developer

• Jan 2021 - May 2021

• Developed custom WordPress plugins to increase website functionality and enhance user experience, boosting online traffic by 20%. • Optimized the website’s performance through implementing automated tests that reduced loading time by 80%. • Installed updated critical web security patches, securely integrating database and server system for a smoother website experience. • Developed custom WordPress plugins to increase website functionality and enhance user experience, boosting online traffic by 20%. • Optimized the website’s performance through implementing automated tests that reduced loading time by 80%. • Installed updated critical web security patches, securely integrating database and server system for a smoother website experience.

Human Resources Manager

• Apr 2020 - Jul 2020