Ayu Widyaningsih

Customer Relationship Management Specialist at Mitrais
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Contact Information
us****@****om
(386) 825-5501
Location
Yogyakarta, Indonesia, ID
Languages
  • English Professional working proficiency

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5.0

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Pradikta Dwi Anthony

Ayu is our go-to person for data, from its collection, analysis, and presentation. She's able to provide a comprehensive view of our Sales and Marketing effort, so then we are able to make educated decisions on what to do next. When most people seem "need" to choose between a side when asked the "Are you a creative or data person?" question, she is both. She can come up with creative ideas that engage both Marketing teams in the company. I must say that she is like the "glue" for the team.

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Credentials

  • Introduction to Data Visualization using Google Data Studio
    Coursera
    Oct, 2021
    - Nov, 2024
  • ASIA EXCELLENCE ACCADEMY
    Nielsen
    Sep, 2019
    - Nov, 2024
  • RTL CERTIFICATION
    Nielsen
    Jan, 2019
    - Nov, 2024

Experience

    • Singapore
    • IT Services and IT Consulting
    • 500 - 600 Employee
    • Customer Relationship Management Specialist
      • Feb 2020 - Present

      - Customer database maintenance: Collaborate with the research team to ensure the customer data on CRM is up to date, so company has the right target market. - Campaign analysis: Analyze email campaign result to improve campaign strategy. - Regular report for marketing and sales: Provide weekly and monthly reports for marketing and sales team performance. - Provide data to have more comprehensive analysis, i.e., marketing strategy, target market segmentation, campaign improvement, etc. - Problem solves on CRM: working with a developer to troubleshooting any issues from Dynamics 365 CRM user and database query. Show less

    • Market Research
    • 200 - 300 Employee
    • Executive Indonesia Report Center / Bussines Intelegence Service
      • Oct 2017 - Feb 2020

      - Make automation reports for clients- Give the training for clients about Nielsen Answer Software- Troubleshooting of any issues from Nielsen Answer user

    • Data Pulling Retail Measurement Service
      • Jul 2017 - Oct 2017

      Make automation reports for clients

    • Indonesia
    • Research Services
    • 1 - 100 Employee
    • Data Entry Operator
      • Jan 2017 - Jun 2017

  • PT. Medialink Indonesia
    • Yogyakarta, Indonesia
    • Marketing Associate
      • Jun 2016 - Dec 2016

    • Purchasing Officer
      • Apr 2016 - Jun 2016

Education

  • Universitas Gadjah Mada (UGM)
    Bachelor's degree, Statistics
    2011 - 2015

Community

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