Experience

The Fife Arms

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Management Intern

  • Jun 2022 - Present

  The Fife Arms is a Luxury Boutique Hotel where customers expect highest level of service. The Fife Arms, is exceeding customers expectations that is why it has won Independent Hotel of the Year award at The Cateys 2021. I have learned to give highest level of service in all the department I have worked. The Clunie Dining Room & Drawing Room:➢ To ensure that the service is always performed in a professional manner and to the standards of The Fife Arms ensuring guest satisfaction. ➢ To be fully knowledgeable about all menus, and capable of offering explanations when requested.➢ To do checkbacks on guest’s tables and reporting to the line manager if there are any issues.➢ To be responsible for preparing my section to the highest standards, ensuring all tables are setup correctly, carrying out daily schedules, making sure checklists are completed in a timely manner.➢ To make sure all standards are being delivered to the highest level.➢ To ensure you always uphold the reputation of the restaurant andthe company.Housekeeping:➢ To collect the room list and room key from the housekeepingoffice.➢ To collect the housekeeping kit with all cleaning equipment ensuring a good standard.➢ Responsible for consistently providing a 1st class level of housekeeping service to the guests, ensuring allocated rooms are cleaned to the highest standards which includes bedroom, bathroom and associated areas.➢ To prioritize the arrival rooms.➢ To greet guests and respond to enquiries.



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Nov 2021 - Present

• Crew Member

  • Nov 2021 - Feb 2022



CUREM HEALTHCARE LTD

• United Kingdom
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Business Development Manager

  • Feb 2017 - Sep 2021