Ayser K. Mohammed
Call Center Manager at Alhasani Home Center- Claim this Profile
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Arabic -
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English -
Topline Score
Bio
Experience
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Call Center Manager
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Jan 2018 - Present
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Showroom Manager
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Jun 2017 - Dec 2017
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Production Manager
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Apr 2014 - Jan 2017
planning and organising production schedules Assessing project and resource requirementsEstimating, negotiating and agreeing budgets and timescales with clients and managersEnsuring that health and safety regulations are metDetermining quality control standardsOverseeing production processes Re-negotiating timescales or schedules as necessarySelecting, ordering and purchasing materialsOrganising the repair and routine maintenance of production equipment
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Collections Agent
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Sep 2012 - Mar 2014
To locate and contact clients;To visit the clients to their physical location;To monitor the status of the company in the market;To be able to effectively make negotiations for the settlement of liability, determine a mutually acceptable repayment agreement and overcome payment objections;To obtain the maximum amount of payments possible in the shortest period of time and be able to apply common understanding when carrying out detailed written or oral instructions;To… To locate and contact clients;To visit the clients to their physical location;To monitor the status of the company in the market;To be able to effectively make negotiations for the settlement of liability, determine a mutually acceptable repayment agreement and overcome payment objections;To obtain the maximum amount of payments possible in the shortest period of time and be able to apply common understanding when carrying out detailed written or oral instructions;To prepare daily report to the Head of Collections. Show more Show less
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purchasing officer
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May 2008 - Aug 2012
• Controlling the purchase and supply of all procured items & services.• Negotiating price and terms of products with suppliers• Benchmarking performance of the Supply Chain.• Establishing terms, pricing, quality requirements, delivery, and contracts.• Adhering to all company policies with particular regard to accounting procedures.• Reviewing all contracts/agreements to achieve ‘best price/best quality’ purchasing.• Preparing & processing requisitions, purchase orders &… • Controlling the purchase and supply of all procured items & services.• Negotiating price and terms of products with suppliers• Benchmarking performance of the Supply Chain.• Establishing terms, pricing, quality requirements, delivery, and contracts.• Adhering to all company policies with particular regard to accounting procedures.• Reviewing all contracts/agreements to achieve ‘best price/best quality’ purchasing.• Preparing & processing requisitions, purchase orders & invoices for purchases.• Making recommendations & advising senior management on all purchasing issues.• Maintaining records of supplier contracts, agreements, goods ordered received.• Managing vendor relationships and building effective supply chain partnerships.• Other spend categories include: marketing, HR, professional services, facilities. Show more Show less
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Credit officer
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Sep 2005 - Jun 2007
• Verification of credit information on various types of loans (Cards, Auto loan, Business loan and Personnel loan)• Ensured timely processing of all applications and clearing of applications within turnaround time• Reported to the Unit Supervisor.• Ensured timely communication with Sales staff on related issues through immediate supervisor• Interacted with dept. colleagues & initiates process improvements.• Showed initiative in process improvement & suggested alternative… • Verification of credit information on various types of loans (Cards, Auto loan, Business loan and Personnel loan)• Ensured timely processing of all applications and clearing of applications within turnaround time• Reported to the Unit Supervisor.• Ensured timely communication with Sales staff on related issues through immediate supervisor• Interacted with dept. colleagues & initiates process improvements.• Showed initiative in process improvement & suggested alternative methods of managing workload.• Enhanced product knowledge & awareness.• Supported the credit Dept.via handling other activities. (GRB, IBIDCENTRAL BANK)• Ensured all TM codes are created. Show more Show less
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Education
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HAWAII University