Experience

Fullerton Companies

• United States
• Construction
• 1 - 100 Employee

• Architectural Drafter / Designer

  • Jul 2012 - Present

  • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • Employee Training • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • Employee Training



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Represenative

  • 2012 - 2012

  • Performed outbound and inbound calls within guidelines/goals established by the client and contact center management • Consistently achieving call quality score goals to assist in achieving client and customer satisfaction goals • Recorded Telephone Voice Prompts • Other duties as assigned • Performed outbound and inbound calls within guidelines/goals established by the client and contact center management • Consistently achieving call quality score goals to assist in achieving client and customer satisfaction goals • Recorded Telephone Voice Prompts • Other duties as assigned



Good Samaritan Society

• Hospitals and Health Care
• 700 & Above Employee

• Environmental Services Worker

  • 2009 - 2011

  • Receive and mark articles for laundry with identifying names, using hand or machine markers. • Examine and sort into lots articles to be cleaned, according to color, fabric, dirt content, and cleaning technique required • Load articles into washers and dryers, or direct other workers to perform loading. • Start washers and dryers • Regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives • Remove items from washers or dryers, or direct other workers to do so. • Sort articles removed from dryers, and fold or hang them • Deliver cleaned articles to proper storage locations • General Equipment maintenance • Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts • Clean rooms, hallways, lobbies, lounges, restrooms, corridors, stairways, and other work areas so that health standards are met • Empty wastebaskets, and transport other trash and waste to disposal areas. • Replenish supplies, and bathroom items • Keep storage areas and carts well-stocked, clean, and tidy • Dust and polish furniture and equipment • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary • Hang draperies and dust window blinds • Perform routine preventive maintenance to ensure that equipment continues to run smoothly • Inspect, operate, or test equipment to detect equipment malfunctions • Repair or replace defective equipment parts, using hand tools • Fill cracks, holes, or joints with caulk, putty, plaster, or other fillers, using caulking guns or putty knives • Apply primer, paint, or other finishes to equipment and buildings, using brushes or rollers • Employee Training Show less



Fullerton Building Systems, Inc.

• Worthington, MN

• Architectural Drafter / Designer

  • 2008 - 2011

  • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • In house quality inspection of building panels and trusses • Employee Training • Basic computer maintenance and IT support • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • In house quality inspection of building panels and trusses • Employee Training • Basic computer maintenance and IT support



Citation Homes, Inc.

• Spirit Lake, IA

• Architectural Drafter / Designer

  • 2006 - 2007

  • Wood floor and wood roof truss design • Wall panel design • Reading and drawing single and muti-resident residential building plans • Checking drawings for completeness • Resolving production problems • Resolving Job site problems • Wood floor and wood roof truss design • Wall panel design • Reading and drawing single and muti-resident residential building plans • Checking drawings for completeness • Resolving production problems • Resolving Job site problems



Fullerton Building Systems, Inc.

• Worthington, MN

• Architectural Drafter / Designer

  • 1999 - 2006

  • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • In house quality inspection of building panels and trusses • Employee Training • Basic computer maintenance and IT support • Wood floor and roof truss design • Wall panel design • Reading and drawing commercial and non commercial building plans • Checking drawings for completeness • Resolving production problems • Resolving job site problems • In house quality inspection of building panels and trusses • Employee Training • Basic computer maintenance and IT support



Minnesota West Community and Technical College

• Worthington, MN

• Adjunct Faculty Member

  • 2002 - 2005

  • Taught AutoCAD level 1 through level 4 • Instruct through lectures, discussions, and demonstrations • Adapt teaching methods and instructional materials to meet students' varying needs and interests • Initiate, facilitate, and moderate classroom discussions • Prepare and deliver lectures to students • Assign and grade class work and homework • Prepare, administer, and grade tests and assignments to evaluate students' progress • Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction • Maintain accurate and complete student records Show less



Walmart

• United States
• Retail
• 700 & Above Employee

• Cashier

  • 1999 - 1999

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits. • Issue receipts, refunds, credits, or change due to customers. • Assist customers by providing information and resolving their complaints. • Establish or identify prices of goods by using cash register, or optical price scanners. • Greet customers entering establishments. • Answer customers' questions, and provide information on procedures or policies. • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans. • Stock shelves Show less



Palm Harbor Homes

• United States
• Construction
• 300 - 400 Employee

• Architectural Drafter / Designer

  • 1998 - 1999

  • drawing standard and custom home floor plans • Checking Drawings for completeness and conformance to building codes • Resolving Production Problems • Escorting the Department of Community Affairs Inspector through homes • Quality Assurance • Employee Training • drawing standard and custom home floor plans • Checking Drawings for completeness and conformance to building codes • Resolving Production Problems • Escorting the Department of Community Affairs Inspector through homes • Quality Assurance • Employee Training



JTI, Machining and Metal Fabrication

• Lake Crystal, MN

• Machinist

  • 1997 - 1998

  • Product manufacture with manual and CNC lathes and mills • Work Order scheduling • Blueprint Reading • Measure dimensions of finished workpieces to ensure conformance to specifications, using precision measuring instruments, templates, and fixtures • Remove and replace dull cutting tools • Mount, install, align, and secure tools, attachments, fixtures, and workpieces on machines, using hand tools and precision measuring instruments • Stop machines to remove finished workpieces or to change tooling, setup, or workpiece placement, according to required machining sequences • Lift workpieces to machines manually or with hoists or cranes Show less



US Army

• United States
• Armed Forces
• 700 & Above Employee

• Soldier

  • 1987 - 1991

  • Honorably Discharged Veteran • Military Occupational Specialties (MOS): Electronics warfare Non-communications signal interceptor - 98J10 (G4)(R) • Security clearance • Field tested various types of equipment that civilian contractors wanted the military to purchase • Honorably Discharged Veteran • Military Occupational Specialties (MOS): Electronics warfare Non-communications signal interceptor - 98J10 (G4)(R) • Security clearance • Field tested various types of equipment that civilian contractors wanted the military to purchase