Experience

Roxy Paints Limited

• Bangladesh
• Chemical Manufacturing
• 100 - 200 Employee

• Executive, Sales Admin

  • May 2023 - Present

  1.Compiling monthly sales reports. 2.Maintain an accurate database of customer and prospect information. 3.Contact clients, sales team members, internal operations or the engagement teams to obtain missing information or answer queries. 4.Directing feedback from customers to relevant departments.5.Maintain and update sales and marketing records in CRM. 6.Supporting the sales department with other administrative tasks, if requested.

• New Business Development Executive

  • Sep 2022 - May 2023

  1. Conduct Market research, collecting information and report to supervisor. 2. Demand Forecast Collection form Sales team.3. Complain receiving from Sales Team and Customers. 4. Make Presentations, training materials and reports assigned by supervisor.5. Coordinate with the sales team to collect information about the market and product movement scenario.



bKash Limited

• Bangladesh
• Financial Services
• 700 & Above Employee

• Customer Service Officer

  • Jun 2021 - Aug 2022

  1. Responsible to provide customer service over the phone 2. Responsible to handle callers queries, complaints and requests through inbound calls 3. Responsible to document all call information according to standard operating procedures 4. Perform any other operational task assigned by the supervisor/higher authority 1. Responsible to provide customer service over the phone 2. Responsible to handle callers queries, complaints and requests through inbound calls 3. Responsible to document all call information according to standard operating procedures 4. Perform any other operational task assigned by the supervisor/higher authority