Experience

DesignPac

• United States
• Retail
• 1 - 100 Employee

• Quality Assurance Compliance Specialist

  • Aug 2022 - Present

  Review, manage received and submitted Food Vendor Questionnaires'.Review information received from Food vendors and either approve the vendors, put them in a hold status or contact vendors with missing information and update Vendor Approved Register. Complete Test Request Forms with updated testing parameters.E-mail Test request Forms to Vendors, Lab and Buyers. Track Test Request Form information on tracker for Touch Base calls with the Lab & Vendors.After lab results are out, send e-mails to Vendors after review.Review Buyers trackers to ensure that products scheduled to ship have all been tested.Ensure that we have all our FSMA approved documents from our Vendors.Review, file Correction of Actions and update Correction of Actions status on our records.Ensure that received FOD’s have Correction of Actions and follow-up with Vendors if Correction of Actions are not received.Work directly with the Department Director and Supervisor on Compliance and other tasks as assigned.



Claire's

• United States
• Retail
• 100 - 200 Employee

• Part Time Manager/3rd Key Holder

  • Jun 2022 - Present

  Support the Store Manager with the achievement of retail store targets by driving sales. Assist customers with their queries using your product knowledge. Deliver sales through friendly and efficient customer sales and ensure customers have a fun and enjoyable shopping experience. Open and close the store and be responsible for ensuring that the store trades safely and legally. Support the Store Manager with the achievement of retail store targets by driving sales. Assist customers with their queries using your product knowledge. Deliver sales through friendly and efficient customer sales and ensure customers have a fun and enjoyable shopping experience. Open and close the store and be responsible for ensuring that the store trades safely and legally.



Advocate Aurora Health

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Community Outreach Intern

  • May 2022 - Aug 2022

  Conduct background research/literature review on Breast Cancer, HPV, and Hypertension. Communicate with partnering organizations' coordinators through multiple communication channels (e.g., email, social media, presentations, etc.). Create recorded PowerPoint presentations, flyers and spinning wheel questions/answers for Hypertension/Sodium Intake, Breast Cancer, HPV, and Stroke. Create an analysis report of HPV vaccination results. Collaborated with the American Cancer Society, American Heart Association, March4Meg Foundation. Collaborated with the Heart Institute on Live from The Heart Program from the Museum of Science and Industry and the Cancer Institute on community outreach for Commission on Cancer Standards.



Northern Illinois University

• United States
• Higher Education
• 700 & Above Employee

• CHHS-SRL Telephone Interviewer

  • Apr 2022 - May 2022

  Conduct telephone interviews for the Illinois Department of Public Health Behavioral Risk Factor Surveillance System (BRFSS) study.Asking scripted health-related questions and recording responses.Results are used by the IDPH to design more effective health programs based on the needs of Illinois residents and help improve health programs throughout Illinois. Conduct telephone interviews for the Illinois Department of Public Health Behavioral Risk Factor Surveillance System (BRFSS) study.Asking scripted health-related questions and recording responses.Results are used by the IDPH to design more effective health programs based on the needs of Illinois residents and help improve health programs throughout Illinois.

• Graduate Teaching Assistant

  • Oct 2021 - Dec 2021

  Assist the professor with grading and recording of assignments, participation points, discussion posts, exams, etc. Come up with discussion questions for the class, answer student questions through conducting TA office hours. Took attendance and brought awareness of students problems, concerns, progress, achievements and reported these to the professor.

• Graduate Assistant (Protecting the Pack Contact Investigator)

  • Sep 2021 - Oct 2021

  Reach out to people (contacts) who have been exposed to COVID-19 and provide health education and guidance to interrupt ongoing disease transmission.Obtain and document relevant information, including contact demographics underlying medical conditions, and other risk factors.Provide approved information and guidance on quarantine procedures and what to do if symptoms develop. Coordinate referrals for testing, healthcare, and other supportive services, as needed, per local protocols. Document pertinent information in COVID-19 contact tracing forms, and conduct data entry into University data/surveillance systems while adhering to protocols for completeness, timeliness, and frequency. Collaborate and coordinate with Campus Clear and Human Resources Services COVID staff to efficiently complete contact notification and monitoring assignments. Inform the team and supervisor when attempts to communicate with a contact are unsuccessful. Elevate complex situations to the supervisor for further guidance.



Chick-fil-A

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Front House Team Member

  • May 2019 - Aug 2019

  Greeting guests and accurately taking orders following their specifications.Operated a cash register and maintained a cash flow of at least $1000 per shift.Serving guests their foods and answering any questions or concerns, and solving and problems that guests may have.Performing second mile service, maintaining the highest level of customer service with the guests.Maintained a clean and healthy dining floor appearance following protocols set forth by the establishment. Greeting guests and accurately taking orders following their specifications.Operated a cash register and maintained a cash flow of at least $1000 per shift.Serving guests their foods and answering any questions or concerns, and solving and problems that guests may have.Performing second mile service, maintaining the highest level of customer service with the guests.Maintained a clean and healthy dining floor appearance following protocols set forth by the establishment.



Prospect Airport Services, Inc.

• United States
• Airlines and Aviation
• 700 & Above Employee

• Passenger Service Assistant

  • Jun 2016 - Aug 2019

  Transport 5-6 passengers a day in wheelchairs safely to and from their destinations at the airport in a timely manner.Assist customers with transport of luggage through the airport.Provide all passengers and airline representatives with excellent customer service while maintaining open communication to assure the highest level of service. Transport 5-6 passengers a day in wheelchairs safely to and from their destinations at the airport in a timely manner.Assist customers with transport of luggage through the airport.Provide all passengers and airline representatives with excellent customer service while maintaining open communication to assure the highest level of service.



Harry & David

• United States
• Food and Beverage Services
• 700 & Above Employee

• Retail Sales Associate

  • Dec 2018 - Jan 2019

  Greeting customers and directing customers to available specialty merchandise within the store during the holiday season.Operating and accurately maintaining cash registers while preserving the sales floor appearance and cleanliness.Answering questions or concerns about products and merchandise customers have and making suggestions for products they may like. Greeting customers and directing customers to available specialty merchandise within the store during the holiday season.Operating and accurately maintaining cash registers while preserving the sales floor appearance and cleanliness.Answering questions or concerns about products and merchandise customers have and making suggestions for products they may like.



Forever 21

• United States
• Retail Apparel and Fashion
• 700 & Above Employee

• Retail Sales Associate

  • Jun 2017 - Aug 2018

  Assisting customers to find clothing and inventory and cashing them out in the store to meet their needs.Organizing and maintaining sales floor appearance, including returning all clothes back to their rightful place in the store.Giving advice to customers related to products and merchandise in the store and offering them styling assistance with clothing and accessories. Assisting customers to find clothing and inventory and cashing them out in the store to meet their needs.Organizing and maintaining sales floor appearance, including returning all clothes back to their rightful place in the store.Giving advice to customers related to products and merchandise in the store and offering them styling assistance with clothing and accessories.



Bath & Body Works

• United States
• Retail
• 700 & Above Employee

• Retail Sales Associate

  • Dec 2017 - Jun 2018

  Maintaining friendly and open communication with customers who enter the store.Coordinating with co-workers to maintain appropriate inventory levels and an organized sales floor appearance.Answering questions or concerns about products and merchandise customers have during annual sales events with a high volume of customers in store. Maintaining friendly and open communication with customers who enter the store.Coordinating with co-workers to maintain appropriate inventory levels and an organized sales floor appearance.Answering questions or concerns about products and merchandise customers have during annual sales events with a high volume of customers in store.



Chicago Public Schools

• United States
• Education Administration Programs
• 700 & Above Employee

• Summer Intern

  • Jun 2015 - Aug 2015

  Performing administrative duties including printing and faxing documents.Answering phone calls while maintaining open communication to direct calls to the appropriate resources.Collaborating with internal and external contacts to schedule meetings to fit all scheduling constraints.Provide all passengers and airline representatives with excellent customer service while maintaining open communication to assure the highest level of service. Performing administrative duties including printing and faxing documents.Answering phone calls while maintaining open communication to direct calls to the appropriate resources.Collaborating with internal and external contacts to schedule meetings to fit all scheduling constraints.Provide all passengers and airline representatives with excellent customer service while maintaining open communication to assure the highest level of service.