Experience

Downtown Dog Lounge

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Web Designer

  • Jun 2020 - Present

  Design, build, test & maintain WordPress and SquareSpace websites. Design, build and manage marketing email campaigns. Project management. Eventbrite ticketing and event management. Graphic design for social media posts. Design, build, test & maintain WordPress and SquareSpace websites. Design, build and manage marketing email campaigns. Project management. Eventbrite ticketing and event management. Graphic design for social media posts.



Second Ring

• Seattle, WA

• Web Designer/Front End Developer

  • Jun 2015 - Present

  WordPress design & development. Maintenance and updates on HTML and PHP sites. WordPress design & development. Maintenance and updates on HTML and PHP sites.



AMV Internet Marketing

• Software Development
• 1 - 100 Employee

• Web Designer/Front End Developer

  • May 2003 - Aug 2019

  Design & code responsive web sites using HTML5, CSS3 & PHP. Cross-browser and multi device testing. Create, customize and maintain themes for WordPress, Shopify, and Synxis. Photoshop editing and retouching. Create advertising graphics. Design, build and manage email campaigns using Constant Contact, MailChimp, Revinate, Cendyn and Campaigner. Project management, research and estimating. Training and documentation for clients. Set up and maintain internal knowledge base. Design & code responsive web sites using HTML5, CSS3 & PHP. Cross-browser and multi device testing. Create, customize and maintain themes for WordPress, Shopify, and Synxis. Photoshop editing and retouching. Create advertising graphics. Design, build and manage email campaigns using Constant Contact, MailChimp, Revinate, Cendyn and Campaigner. Project management, research and estimating. Training and documentation for clients. Set up and maintain internal knowledge base.



Valtera Solutions

• Lynnwood. WA

• WordPress Developer

  • Jan 2015 - Aug 2015

  WordPress design and development as stand alone sites and multisites. Cross-browser and multi- device testing. Photoshop editing and retouching, logo creation, project management, research & estimating. WordPress design and development as stand alone sites and multisites. Cross-browser and multi- device testing. Photoshop editing and retouching, logo creation, project management, research & estimating.



The Cobalt Group

• Seattle, WA

• Web Production Lead

  • 1998 - 2003

  Lead a team of 15 Web Builders to create, maintain, update and customize Web sites in a UNIX environment. Organized and managed workflow. Created original art, HTML, CSS and JavaScript, Flash banner design, Photoshop editing, QA and testing, documentation, conducted training sessions. Lead a team of 15 Web Builders to create, maintain, update and customize Web sites in a UNIX environment. Organized and managed workflow. Created original art, HTML, CSS and JavaScript, Flash banner design, Photoshop editing, QA and testing, documentation, conducted training sessions.



RealNetworks

• United States
• Software Development
• 300 - 400 Employee

• RealMedia Support Technician

  • Oct 1997 - May 1998

  Technical support for RealPlayer and Vivo streaming media and content creation tools. Researched and troubleshot issues. Wrote and updated knowledgebase articles. Alpha and beta testing product releases and logged bug reports for QA. Technical support for RealPlayer and Vivo streaming media and content creation tools. Researched and troubleshot issues. Wrote and updated knowledgebase articles. Alpha and beta testing product releases and logged bug reports for QA.



Sierra Online

• Computer Games
• 1 - 100 Employee

• Level 2 Support Queue Lead

  • Aug 1995 - Oct 1997

  Supervised a team of seven support technicians. Provided technical expertise and training through formal classes and individual mentoring. Wrote performance evaluations & managed personnel issues. Resolved escalated or high priority technical support issues and complaints. Authored technical support documents and official release “readme” files. Collaborated with the Product Certification Department (QA) to test and approve new products and patches. Supervised a team of seven support technicians. Provided technical expertise and training through formal classes and individual mentoring. Wrote performance evaluations & managed personnel issues. Resolved escalated or high priority technical support issues and complaints. Authored technical support documents and official release “readme” files. Collaborated with the Product Certification Department (QA) to test and approve new products and patches.