Aymée Reis
Customer Retention Manager at RD Station- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
-
Português Native or bilingual proficiency
-
Inglês Native or bilingual proficiency
-
Francês Professional working proficiency
-
Alemão Elementary proficiency
-
Espanhol Full professional proficiency
Topline Score
Bio
Renan Jark
Aymée is a very dedicated, fun to work with, resourceful, creative, and goal-oriented professional. During the year we worked closely together, I've learned a lot from her, especially in terms of customer relationship. She's always willing to walk that extra mile while getting ready for a call, writing a follow-up email, or preparing her 'always cool to watch' slide presentations.
Barbara Bonfim
Aymée has the knowledge, will-power, and resilience it's hard to find in one single person. And yet, there she is. Working with Aymée was both an honor and continuous learning. She's always raising the bar, giving her best, and still run that extra mile. I saw someone with little to no knowledge in Content Marketing, SaaS businesses, Growth Marketing bloom into the go-to person in those fields. I look forward to keeping learning from her and working with her in the future.
Renan Jark
Aymée is a very dedicated, fun to work with, resourceful, creative, and goal-oriented professional. During the year we worked closely together, I've learned a lot from her, especially in terms of customer relationship. She's always willing to walk that extra mile while getting ready for a call, writing a follow-up email, or preparing her 'always cool to watch' slide presentations.
Barbara Bonfim
Aymée has the knowledge, will-power, and resilience it's hard to find in one single person. And yet, there she is. Working with Aymée was both an honor and continuous learning. She's always raising the bar, giving her best, and still run that extra mile. I saw someone with little to no knowledge in Content Marketing, SaaS businesses, Growth Marketing bloom into the go-to person in those fields. I look forward to keeping learning from her and working with her in the future.
Renan Jark
Aymée is a very dedicated, fun to work with, resourceful, creative, and goal-oriented professional. During the year we worked closely together, I've learned a lot from her, especially in terms of customer relationship. She's always willing to walk that extra mile while getting ready for a call, writing a follow-up email, or preparing her 'always cool to watch' slide presentations.
Barbara Bonfim
Aymée has the knowledge, will-power, and resilience it's hard to find in one single person. And yet, there she is. Working with Aymée was both an honor and continuous learning. She's always raising the bar, giving her best, and still run that extra mile. I saw someone with little to no knowledge in Content Marketing, SaaS businesses, Growth Marketing bloom into the go-to person in those fields. I look forward to keeping learning from her and working with her in the future.
Renan Jark
Aymée is a very dedicated, fun to work with, resourceful, creative, and goal-oriented professional. During the year we worked closely together, I've learned a lot from her, especially in terms of customer relationship. She's always willing to walk that extra mile while getting ready for a call, writing a follow-up email, or preparing her 'always cool to watch' slide presentations.
Barbara Bonfim
Aymée has the knowledge, will-power, and resilience it's hard to find in one single person. And yet, there she is. Working with Aymée was both an honor and continuous learning. She's always raising the bar, giving her best, and still run that extra mile. I saw someone with little to no knowledge in Content Marketing, SaaS businesses, Growth Marketing bloom into the go-to person in those fields. I look forward to keeping learning from her and working with her in the future.
Credentials
-
Product-Led Growth Fundamentals Certificate
ProductLedFeb, 2021- Nov, 2024 -
Certificado em Outbound Marketing & Sales
Outbound MarketingJul, 2019- Nov, 2024 -
Growth Master Certification
GrowthHackersJul, 2019- Nov, 2024 -
Sales Machine: The B2B Sales Training Master Course
UdemyJun, 2018- Nov, 2024 -
Google Analytics for Beginners
GoogleApr, 2020- Nov, 2024 -
Inbound Marketing Certification
HubSpotJul, 2019- Nov, 2024 -
Introdução ao Inside Sales
RD UniversityFeb, 2019- Nov, 2024 -
Atendimento: transformação digital e o comportamento do consumidor
Clint Hub -
Como vender serviços digitais
Clint Hub -
Customer Success STARTER
RD University -
Fundamentos da Experiência do Cliente
Tracksale
Experience
-
RD Station
-
Brazil
-
Software Development
-
700 & Above Employee
-
Customer Retention Manager
-
Feb 2021 - Present
-
-
-
Growth Office
-
Brazil
-
Business Consulting and Services
-
1 - 100 Employee
-
Growth Marketing Manager
-
Feb 2021 - May 2021
-
-
Growth Marketing Mentor
-
Jul 2020 - Feb 2021
-
-
-
GrowthHackers
-
United States
-
Software Development
-
1 - 100 Employee
-
Head of Partnership
-
Aug 2020 - Jan 2021
-
-
Account Executive
-
Oct 2019 - Aug 2020
-
-
Business Development Representative
-
Jul 2019 - Sep 2019
-
-
-
Clint
-
Brazil
-
IT Services and IT Consulting
-
1 - 100 Employee
-
Content Writer
-
Apr 2019 - Jul 2019
Produção de textos com técnicas de SEO para o portal do Clint Hub Geração de conteúdo para as redes sociais, fluxos de nutrição e newsletter Criação e revisão de conteúdos para landing pages
-
-
Sales Development Representative
-
Jan 2019 - Apr 2019
Qualificação dos leads Social selling dos eventos do Clint Hub
-
-
-
Egali Intercâmbio
-
Brazil
-
Travel Arrangements
-
300 - 400 Employee
-
Sales Coordinator
-
Jul 2018 - Jan 2019
Gerenciamento da unidade comercial de Florianópolis Comercialização de programas de intercâmbio Mapeamento e realização de parcerias locais para aumento do market share e do volume de vendas Administração de contas do escritório Planejamento e execução de ações de trade marketing Contratação, desligamento, treinamento e manutenção/motivação da equipe Acompanhamento de metas da unidade comercial e indicadores individuais dos consultores de vendas
-
-
Sales Consultant
-
Aug 2017 - Jul 2018
Prospecção e atendimento de clientes. Pré-venda, venda e pós-venda de programas de intercâmbio. Envio de matrículas às escolas e contato direto com os representantes.
-
-
-
Rede Mar de Canasvieiras
-
Brazil
-
Hospitality
-
1 - 100 Employee
-
Recepcionista
-
Dec 2016 - Aug 2017
Realização dos ‘check ins’ e ‘check outs’ dos hóspedes e realização de reservas ‘walk ins’ utilizando o sistema Desbravador no hotel AL MARE da Rede Mar de Canasvieiras em Florianópolis/SC Realização dos ‘check ins’ e ‘check outs’ dos hóspedes e realização de reservas ‘walk ins’ utilizando o sistema Desbravador no hotel AL MARE da Rede Mar de Canasvieiras em Florianópolis/SC
-
-
-
Pura Vida
-
Pipa, Rio Grande do Norte
-
Consultora
-
Jul 2016 - Oct 2016
Avaliação da rentabilidade de empreendimentos turísticos em Pipa, Rio Grande do Norte. Avaliação da rentabilidade de empreendimentos turísticos em Pipa, Rio Grande do Norte.
-
-
-
World Study Brasil
-
Education Administration Programs
-
1 - 100 Employee
-
Student Advisor
-
Jun 2014 - Oct 2015
Prospecção e atendimento dos clientes. Pré-venda, venda e pós-venda de programas de intercâmbio. Consultoria ao intercambista e família durante o decurso do programa. Criação do mascote da franquia de Niterói. Curadoria e análise de conteúdos no Facebook Ads, Instagram, Twitter e Snapchat. Monitoramento de métricas e planejamento focado em performance. Prospecção e atendimento dos clientes. Pré-venda, venda e pós-venda de programas de intercâmbio. Consultoria ao intercambista e família durante o decurso do programa. Criação do mascote da franquia de Niterói. Curadoria e análise de conteúdos no Facebook Ads, Instagram, Twitter e Snapchat. Monitoramento de métricas e planejamento focado em performance.
-
-
-
NELTUR
-
Niterói
-
Estágio
-
Jun 2013 - May 2014
Responsável pela promoção da atualização do inventário da oferta turística do município, atendimento aos turistas (nacionais e internacionais) e auxílio na organização administrativa dos eventos. Responsável pela promoção da atualização do inventário da oferta turística do município, atendimento aos turistas (nacionais e internacionais) e auxílio na organização administrativa dos eventos.
-
-
-
OPCO TOURS e EVENTS
-
Rio de Janeiro e Região, Brasil
-
Atendente
-
Dec 2013 - Apr 2014
Responsável por recepcionar o público, na alta temporada, no embarque e desembarque dos navios MSC ORCHESTRA, REGATTA e GOLDEN PRINCESS. Responsável por recepcionar o público, na alta temporada, no embarque e desembarque dos navios MSC ORCHESTRA, REGATTA e GOLDEN PRINCESS.
-
-
-
Lagoa Guest House
-
Rio de Janeiro e Região, Brasil
-
Recepcionista
-
Sep 2012 - Jun 2013
Responsável pela recepção, realização de reservas, criação de ‘welcome pack’ para os hóspedes e supervisionamento de estoque. Responsável pela recepção, realização de reservas, criação de ‘welcome pack’ para os hóspedes e supervisionamento de estoque.
-
-
-
United Nations Conference on Sustainable Development: Rio+20
-
Rio de Janeiro, Brasil
-
Help Desk
-
Jun 2012 - Jun 2012
Responsável por receber, identificar e solucionar possíveis dúvidas em inglês, francês e espanhol dos presentes acerca da Conferência da ONU. Responsável por receber, identificar e solucionar possíveis dúvidas em inglês, francês e espanhol dos presentes acerca da Conferência da ONU.
-
-
Education
-
2010 - 2015
UFF - Universidade Federal Fluminense
Bachelor's degree, Turismo
Community
