Experience

ComplianceQuest

• United States
• Software Development
• 200 - 300 Employee

• Implementation Trainer

  • Apr 2022 - Present



admin

• Administrative Assistant

  • Jan 2022 - Apr 2022



IQVIA

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Product Training Specialist, 3/2020–1/2022

  • Mar 2020 - Jan 2022

  • Helped with the transition phase between the different departments • Created processes to fully integrate different operation systems • Work with different department within the organization, providing necessary information and reports• Collaborate with the operations manager to improve quality of course delivery on the LMS• Respond to the training request forms within the SLAs agreed time• Engage with trainers to better understand their needs, to execute training requests fully and successfully• Provide quality control by testing and reviewing new courses for delivery for uploading into the LMS system Show less

• Administrative Coordinator

  • Jul 2018 - Mar 2020

  Liaison between all impacted departmentsManage Partner Certification Program as well as coordinate with Global SmartSolve training activities and logistics, including bootcamp registrationsSupport other services, including administration and operational functions, as needed



Pilgrim Quality Solutions

• United States
• Software Development
• 1 - 100 Employee

• Administrative Assistant

  • Aug 2015 - Jul 2018

  Administrative Assistant, 8/2015–7/2018 Liaison between all impacted department to ensure proper communications and reporting practices. Provide executive-level administrative support to HR with a demonstrated ability to improvise, improve procedures and meet demanding deadlines. Organize in details of special events, travel arrangements, corporate agendas and itineraries for candidates as well as new hired employees. Manage travel, invoicing and expense reports for department team members. Prepared office for daily appointments, interviews and audits while multi-tasking with daily work. Provide assistance to the Human Resources department on general office duties and on special projects. Ensuring a great level of service is provided to our internal and external customers. Receptionist-SNI Temp Agency, 4/2015-8/2015 Oversee receptionist area, including greeting visitors and responding to telephone and in-person request for information and directing them with the right personnel while maintaining good communication with HR team. Dealing with administrative duties related such as ordering supplies, receiving and sorting mail, ordering shipping materials. Having a personable communication with employees. Check and maintain office area, training rooms and common areas. Plan and coordinate luncheons as requested. Taking on special projects or research as assigned. Show less



METLIFE

• Tampa/St. Petersburg, Florida Area

• Administrative Assistant

  • Dec 2014 - Apr 2015

  Accurately generated A/P tasks. Utilizes computerized data entry equipment and various word processing, spreadsheet and file maintenance programs to enter, store and/or retrieve information as requested or otherwise necessary, and summarizes data in preparation of standardized reports. Was assigned to different projects with tasks ranging from researching, identifying and inputting data into computer system. Maintained confidentiality and adhered to HIPAA regulations. Performs other work as required or assigned. Show less



Sims Lifecycle Services

• United States
• IT Services and IT Consulting
• 500 - 600 Employee

• Strategic Accounts Rep

  • Sep 2008 - Sep 2014