Aylin N.

Team Leader B2C at University of Europe for Applied Sciences
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Contact Information
us****@****om
(386) 825-5501
Location
Germany, DE

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Katharina 'Kate' Krenn

Aylin was my Senior at Global University Systems/GAHL Ltd and I am sad seeing her leaving. She really cares for her supervisee's and is always committed to solving issues in a fast time and with an outcome everyone is happy with. When you talk to her about an issue, she will get straight into sorting it and is always on top of it. As a Senior and in capacity of deputy team leader, she always knows how to motivate us and even though I am sad not having her as my Senior anymore, I could not be happier for her and her new challenge and everyone who is getting to work with and under her - I am absolutely convinced that we can expect great things from you, Aylin! Take care

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Experience

    • Germany
    • Higher Education
    • 100 - 200 Employee
    • Team Leader B2C
      • Aug 2023 - Present

    • Senior Sales Managerin
      • Jan 2022 - Aug 2023

    • United Kingdom
    • Education Administration Programs
    • 700 & Above Employee
    • Senior Program Consultant
      • Jun 2020 - Jan 2022

      - Ensure the entire sell process is followed correctly- Use selling techniques, advisory and negotiation and influence skills to convert leads- Measurable month to month increase archiving in rates - Achieve/or exceed 6-monthly targets - Managing customer relations - external/Trusted Advisor- Providing individually tailored advice to all prospective students- Consulting students through the full application circle: form initial conversation through tofinalising and closing their application- Exploring possible career paths for students and matching it with specific UE offerings- For international students: advising/ making student aware of on visa, immigration issues andcompliance.- Handling student enquiries regarding different programmes from potential student- Provide outstanding customer service to all students, and all stakeholders, which is timely andefficient, and encourages students to choose UE- Account Managing - Manage, respond to and convert leads generated from marketing campaigns for UE courses anddirectly from website via phone, email and face to face.- Develop, improve a proactive process to follow up and convert leads - Lead an effective, targeted schedule of recruitment and sales activity to raise interest in study atUE and increase student numbers- Manage a database of enquiries and leads, recording all contact details, audience profiles, contacthistory personal information on student to build commonalities and decisions and outcomes,conversion activities- To keep up to date with local trends, develop knowledge on current market, research competitorsand providing insight into improving the processes in line with findings- Build and maintain good working professional relationships with internal colleagues in support ofrecruitment and sales activities, sharing information, ideas, product knowledge and good practiceincluding central admissions team etc. Taking responsibility in interviewing and coaching new starters Show less

    • Program Consultant
      • Jan 2019 - Jun 2020

      Responsible for promoting GUS’s programme portfolio to potential students over the phone and via e-mail, forming a vital and integral part of the sales team. Manage the pipeline of students from initial application right through to payment of tuition fees.

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