Experience

Global Digital Asset & Cryptocurrency Association

• United States
• Financial Services
• 1 - 100 Employee

• Board Member

  • Oct 2023 - 3 months

  Chicago, Illinois, United States • Provide strategic oversight and guidance on matters related to the cryptocurrency industry regulation • Promote responsible practices, fostering innovation, and addressing emerging challenges in crypto • Represent the interests of our members and collaborate with government bodies to shape crypto policies

• Head of Education Committee

  • Dec 2021 - Oct 2023

  Chicago, Illinois, United States • Establish a GDCA Crypto Certification program • Develop proprietary, interactive, and up-to-date content • Organize and moderate digital asset expert panels at global industry events



Diffuse Inc

• Financial Services

• Chief Operating Officer

  • Dec 2019 - 4 years 1 month

  Chicago • Launch and run digital asset hedge funds using our operations and fundraising infrastructure • Run end-to-end hiring, compensation, and performance management for traders and developers • Drive LP outreach campaigns, due diligence, onboarding, monthly reporting, and engagement • Oversee finance, legal, and compliance functions including internal staff and external providers • Build distribution channels for retail investors, HNI/family office LPs, institutional allocators, and RIAs



LSEG Data & Analytics

• United Kingdom
• Financial Services
• 100 - 200 Employee

• AI & Data Innovation Lab Ecosystem Manager

  • Feb 2019 - Jan 2021

  Singapore • Identify, develop and apply AI technology to solve the financial industries painpoints • Engage startups, corporates, institutions and regulators for collaboration opportunities • Map the Asian B2B fintech ecosystem across technologies, geographies and industry players



Orbit Startups

• China
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Mentor at Chinaccelerator/MOX

  • Sep 2017 - Dec 2020

  Shanghai City, China • Mentor high-potential startups in business development, fundraising and sales strategy • Advise on team building, stakeholder management and customer relations challenges • Support founders in building leadership, time and financial management skills



Investigate VC

• Singapore
• Venture Capital and Private Equity Principals
• 1 - 100 Employee

• Advisory Board Member

  • Jul 2017 - Dec 2020

  Singapore • Introduce the investment committee with high potential startups • Advise portfolio companies on business development, sales and hiring strategy • Connect founders to team members, experts and administrative resources



Catalyst Solutions

• South Africa
• Financial Services
• 1 - 100 Employee

• Grant, Funding & Business Development Manager APAC

  • Sep 2016 - Feb 2019

  Sydney, Australia • Match innovative software, life sciences and engineering companies to R&D funding • Identify R&D expenses including salaries, materials and technology qualifying for grants • Build partnerships with innovation enablers such as labs, IP strategists and tech consultancies



Collision 8

• Singapore
• Leasing Non-residential Real Estate
• 1 - 100 Employee

• Community Manager

  • Jan 2016 - Aug 2016

  Singapore • Facilitate collaborations between entrepreneurs, corporates, investors, agencies and skilled talent • Build a passionate team delivering a first class experience to each member of the community • Optimize business growth via memberships, strategic partnerships and venue engagements



Rotimatic

• Singapore
• Consumer Electronics
• 1 - 100 Employee

• Customer Success Lead

  • Feb 2015 - Jan 2016

  Singapore • Scale the international Zimplistic service team via recruiting, training and technology • Establish scalable customer care processes to ensure consistent service quality while managing costs • Facilitate Rotimatic community conversation via social media, chats and content



GIVE.asia

• Philanthropic Fundraising Services
• 1 - 100 Employee

• Customer Experience Advisor

  • Oct 2014 - Oct 2015

  Singapore • Build partnerships with external Give supporters • Promote fundraising events to reach donation goals • Develop user engagement strategies to drive campaign success



BagoSphere

• Philippines
• Education
• 1 - 100 Employee

• Community Engagement Advisor

  • Sep 2014 - Sep 2015

  Singapore • Advise founders on team management strategies to support their growing team • Coach key staff in leadership skills to empower their professional development • Develop employee training opportunities to grow Bagosphere's internal talent



Wander - the travel app for singles

• Chief Happiness Officer

  • Feb 2015 - Jun 2015

  Singapore • Set up technology powered, scalable customer service processes • Engage customers via in-App communication • Activate users through targeted email campaigns



GetKlarity

• Chief Happiness Officer

  • Jan 2015 - Jun 2015

  Singapore • Support user base growth through community outreach • Establish technology powered customer service platform • Review marketing content for brand voice



The HUB Singapore

• Coach in Residence

  • Oct 2013 - Feb 2015

  Singapore • Coach the Hub's entrepreneurial members to reach their professional goals • Facilitate industry expert mentoring relationships for individual members to accelerate their success • Develop group training events to foster entrepreneurial skills-sets in the Hub community



PACT Incubator

• Entrepreneur Coach

  • Oct 2014 - Jan 2015

  Singapore • Source suitable candidates for the incubator program • Coach PACT Incubatees on their entrepreneurial journey including expert connections • Co-Facilitate the incubator program's weekly workshop sessions



The Talent Society

• Customer Experience Consultant

  • Feb 2012 - Oct 2013

  Singapore • Consulted with B2C businesses to develop their customer experience approach • Developed customized 100 day training programs to trigger longterm customer retention • Optimized marketing materials including sales decks, website copy and product offerings



Aidha

• Singapore
• Non-profit Organizations
• 1 - 100 Employee

• Training & Development Lead

  • Jan 2010 - Jan 2012

  Singapore • Coach Aidha's students step-by-step to build sustainable businesses in their home countries • Develop 9 month training curriculum to build long-term saving's habits • Train new mentors to deliver Aidha's program material



The Ritz-Carlton Hotel Company, L.L.C.

• United States
• Hospitality
• 700 & Above Employee

• VIP Relations Manager

  • Aug 2007 - Sep 2009

  San Francisco Bay Area • Anticipate VIP guest’s needs and preferences through our preference database • Facilitate customer introduction to the internal private residence sales team • Train new team members in the Ritz Carlton culture and processes



Ralph Lauren

• United States
• Apparel & Fashion
• 700 & Above Employee

• Personal Sales Specialist

  • Jun 2006 - Jul 2007

  San Francisco • Develop close client relationships to deliver one-of-a-kind shopping experiences • Co-create promotional events to drive sales, traffic and deepen brand loyalty • Train new sales staff in Ralph Lauren style and standards