Account Manager

• Dec 2022 - Present

Therapeutic areas covered: Immunology/Gastroenterology, Gene Therapy, and Hematology

Associate Account Manager

• Jul 2022 - Jan 2023

Therapeutic areas covered: Ophthalmology and Respiratory

Junior Account Manager

• Aug 2021 - Jul 2022

Therapeutic areas covered: Ophthalmology and Respiratory

Medical Scribe

• Jul 2020 - Present

• Communicate directions and plan of care as per physician to patients of primarily AMEMSA populations in Arabic and English as well as Spanish • Review and document the patient history, including history of present illness, review of systems, past medical/surgical history, family/social histories, medications, and allergies as well as necessary annual screenings based on patient age and gender • Document physician-dictated physical examination findings, results of laboratory and radiographic studies, diagnoses, prescriptions, and instructions for patient or family members utilizing electronic medical record application, eClinical Works • Perform other clerical duties and tasks such as researching contact information for referring physicians, coordinate referrals, prepare operative reports, and make phone calls to improve provider productivity and clinic workflow Show less

Restaurant Manager

• Aug 2019 - Aug 2020

• Part of opening staff; responsible for training, mentoring, and evaluating new team members• Ability to evaluate customer satisfaction and responsiveness with orientation towards serving others and helping customers• Strong time management and organizational skills with impeccable customer service skills and social perceptiveness• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction

Server

• May 2014 - Aug 2020

Principal Investigator/Global Health Scholar

• Jan 2017 - Jan 2019

• Collaborated with Global Health Network (Uganda) to conduct a research study to assess the knowledge, beliefs, and practices regarding water, sanitation, and hygiene amongst community members in Oyam district • Key responsibilities included preparing research protocol for IRB approval, performing literature review, and creating survey and focus group questionnaires • Upon completion of data collection, SPSS Statistics was used to analyze results from 400 surveys • Collaborated with Global Health Network (Uganda) to conduct a research study to assess the knowledge, beliefs, and practices regarding water, sanitation, and hygiene amongst community members in Oyam district • Key responsibilities included preparing research protocol for IRB approval, performing literature review, and creating survey and focus group questionnaires • Upon completion of data collection, SPSS Statistics was used to analyze results from 400 surveys

Hostess

• Nov 2016 - Jun 2018

• Organized reservations and walk-in parties to ensure guest satisfaction • Addressed guest’s inquiries and issues • Maintained constant communication between management and all other employees to provide smooth operations in a high volume environment • Delivered a highly professional, courteous, and genuine personality and attitude toward guests and coworkers to increase an enjoyable atmosphere • Familiarity with POS operating system and Open Table • Organized reservations and walk-in parties to ensure guest satisfaction • Addressed guest’s inquiries and issues • Maintained constant communication between management and all other employees to provide smooth operations in a high volume environment • Delivered a highly professional, courteous, and genuine personality and attitude toward guests and coworkers to increase an enjoyable atmosphere • Familiarity with POS operating system and Open Table

Research Data Volunteer

• Jun 2016 - Feb 2017

• Received training on effective recruitment and compliance to ensure quality of care • Helped in developing and implementing data protocols, from data collection to analysis for all studies • Screened and recruited 600+ patient cases for Peer Enhanced Education to Reduce Sleep Disparities (PEERS-ED). Analyzed the effectiveness of peer based sleep health education on CPAP (treatment for sleep apnea) adherence and retention of disease knowledge • Aided in the development of educational intervention directed in educating immigrant and refugee populations with a focus on Black minorities about sleep health for Tailored Approach to Sleep Health Education (TASHE). Oversaw 200+ participant cases, analyzing the effects of tailored education on sleep knowledge and beliefs Show less

Commuter Assistant

• Jun 2013 - May 2016

The Commuter Assistant Program, under the Center for Student Involvement, is designed to enhance the experience of freshmen commuters. Acting as mentors, the Commuter Assistants will serve as liaisons between the commuter students and the University. This program, by promoting involvement and providing resources, will set commuters on the path to excellence at Adelphi University and instill a sense of community.

Student Government Association Commuter Senator

• Aug 2013 - May 2014

Commuter Student Organization Public Relations Officer

• Aug 2013 - May 2014

Amnesty International Public Relations Officer

• Aug 2013 - May 2014

LGSSLC Class of 2016 Representative

• Aug 2013 - Dec 2013

Pharmacy Technician

• May 2013 - Aug 2013

• Aided in filling, processing, and dispensing medications while adhering to safety practices to ensure quality care for patients • Communicated with pharmacies to transfer client information/prescriptions and with physicians to verify prescriptions and approve medication refills • Provided quality customer service by answering phone calls in a prompt and courteous manner • Aided in filling, processing, and dispensing medications while adhering to safety practices to ensure quality care for patients • Communicated with pharmacies to transfer client information/prescriptions and with physicians to verify prescriptions and approve medication refills • Provided quality customer service by answering phone calls in a prompt and courteous manner