Experience

eShifa

• Pakistan
• Hospitals and Health Care
• 1 - 100 Employee

• Senior Manager HR & Process Improvement

  • Apr 2023 - Present

  Islāmābād, Pakistan

• Manager HR & Process Improvement

  • May 2021 - Jul 2023

  Islamabad, Islāmābād, Pakistan • Overseeing and managing end-to-end HR operational tasks. • Handling talent acquisition & disciplinary investigations • Conducting job analysis and accordingly drafting job description and job specifications. • Developing and maintaining appropriate succession planning and talent management frameworks to adequately address future skills requirements. • Developed organization wide and regional organograms • Define, measure and analyze key performance indicators (KPIs)… Show more • Overseeing and managing end-to-end HR operational tasks. • Handling talent acquisition & disciplinary investigations • Conducting job analysis and accordingly drafting job description and job specifications. • Developing and maintaining appropriate succession planning and talent management frameworks to adequately address future skills requirements. • Developed organization wide and regional organograms • Define, measure and analyze key performance indicators (KPIs) • Developing annual HR/manpower budget and keeping a track of budget vs actual variance • Participated in development of Organization strategic document and business plan. • Managing payroll overseeing attendance management • Manage day to day operations of the department, ensuring confidentiality and accuracy of employee records. • Ensure compliance of HR policies, procedures and SOPs as per labor laws and Joint Commission International (JCI) standards. • Handling employee grievances and counseling employees and their supervisors. • Reviewing process improvement areas of various departments • Managing employee benefits including health insurance, life insurance, provident fund, leaves etc. • Optimization and development of Human Resource Information system (HRIS) for improving data accuracy of data and improving efficiency of HR processes • Managing final settlements and conducting exit interviews.



Policy Board KP

• Associate Director, Information Management

  • Nov 2021 - Present

  • Ensure development of road map & timelines of the activities • In coordination with Director Secretariat and Associate Director Quality Assurance, guide MTIs on selection of appropriate KPIs in light of applicable laws and regulations • Ensuring the data collection from MTI’s is done as per the required format and are updated as required • Guide and train the MTI’s on the data management and address their relevant queries • Review, analyze, interpret and present… Show more • Ensure development of road map & timelines of the activities • In coordination with Director Secretariat and Associate Director Quality Assurance, guide MTIs on selection of appropriate KPIs in light of applicable laws and regulations • Ensuring the data collection from MTI’s is done as per the required format and are updated as required • Guide and train the MTI’s on the data management and address their relevant queries • Review, analyze, interpret and present data • Define and implement access levels for various softwares and dashboards • Develop Dashboards required for various KPIs and other functions of the secretariat • Ensure website is updated at all times • Ensuring appropriate IT infrastructure is available to the concerned personnel. • Ensure information security through safe information management practices and shall orient, train and monitor compliance of information security practices across the Policy Board and MTIs Show less



Corporate Research and Investigations Limited

• Group Manager Human Resource

  • May 2017 - May 2021

  Islamabad • Managing talent acquisition across the group including United kingdom, United Arab Emirates, Malaysia, Singapore, United States and Pakistan. • Managing all HR operational and strategic task at group level • Remaining current with changes and trends in HR and employment laws, and ensure compliance with all regional and local laws related to the employee life cycle. • Strategically improving new employee on-boarding process like incorporating buddy program. • Drafting polices… Show more • Managing talent acquisition across the group including United kingdom, United Arab Emirates, Malaysia, Singapore, United States and Pakistan. • Managing all HR operational and strategic task at group level • Remaining current with changes and trends in HR and employment laws, and ensure compliance with all regional and local laws related to the employee life cycle. • Strategically improving new employee on-boarding process like incorporating buddy program. • Drafting polices, SOPS, Handbook at Group level in according to the local laws and market practice. • Strategically develop and conduct 180 degree feedback • Implementing strategic organizational change to increase productivity and employee satisfaction. • Strategically increasing employee engagement and employee recognition across the group. • Prioritizing to move from manual to online HR management across the Group • Conducting competency mapping of employees across the group to evaluate the skills gap. • Handling employee relations counselling, complaints and relevant procedures to rectify dissatisfaction and insecurity elements to improve confidence.

• Manager Human Resources

  • Feb 2017 - Apr 2017

  Islamabad • Managing talent acquisition and on-boarding • Developing strategies for improving recruitment process • Providing strategic insights for improving payroll module in HRMIS • Strategically improving compensation and benefit structure of the organization and ensuring that is market competitive. • Devising HR reports to get a better picture of Human Resource Department • Strategically developing and conducting various employee engagement and retention activities



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Content Writer

  • Mar 2011 - Feb 2017

  Islamabad • Professional research writing • Created, revised and edited content in accordance to client’s requirement • Worked on multiple projects within strict deadlines



Sante Private Limited

• Pakistan
• Pharmaceutical Manufacturing
• 100 - 200 Employee

• Assistant Manager HR

  • Jun 2016 - Sep 2016

  karachi Developing annual HR Budget Managing performance appraisals Reviewing and drafting HR policies and job description Recruiting candidates for head office, site and field offices Managing attendance and payroll Supervising entire HR operations and Development related activities



Omni Group of Companies

• Sugar and Confectionery Product Manufacturing
• 1 - 100 Employee

• Assistant Manager, HR

  • Sep 2015 - Jun 2016

  Pakistan • Managing and resolving HR related issues of employees • Drafting HR polices and ensuring its compliance. • Development of HRIS with the IT department • Drafting various HR related reports • Drafting and redesigning job descriptions of all employees • Managing health and life insurance related issues • Managing training and development related activities • Managing annual appraisals • Development of succession plan



Shifa Foundation

• Pakistan
• Philanthropic Fundraising Services
• 100 - 200 Employee

• Assistant Manager,HR

  • Mar 2015 - Sep 2015

  Pakistan • Working on development of HRIS with MIS team • Managing payroll • Managing performance appraisal of all employees • Drafting and reviewing official letters • Managing human resource activities for the head office. • Managing close liaison with HR staff of field offices • Supervising HR activities of field offices including their offer letters, contract letters, attendance and salary disbursement.

• Assistant Manager, HR

  • Oct 2012 - Oct 2014

  Islamabad As Assistant Manager, Human Resource (July 2013 – Oct 2014) • Drafted Job description for Job advertisement • Assessed best advertisement medium for job placement. • Shortlisted CVs in accordance to the set standards. • Conducted telephonic and one-to-one job interviews • Drafted offer letters, contracts and several other letters • Gave orientation to the new employees. • Maintained personal files, leave records, appraisal letters of all employees • Conducted… Show more As Assistant Manager, Human Resource (July 2013 – Oct 2014) • Drafted Job description for Job advertisement • Assessed best advertisement medium for job placement. • Shortlisted CVs in accordance to the set standards. • Conducted telephonic and one-to-one job interviews • Drafted offer letters, contracts and several other letters • Gave orientation to the new employees. • Maintained personal files, leave records, appraisal letters of all employees • Conducted performance appraisal of all employees • Managed attendance management system and payroll • Ensured updates on HRIS of Shifa Foundation • Recommended necessary updates in HRIS to the MIS department • Took disciplinary action against employee when required. • Worked with senior management in devising and updating HR policy • Shortlisted and sent employees for trainings. • Made annual budget for the human resource department • Supervised the HR activities of field offices including their offer letters, contract letters, attendance and salary disbursement. • Ensured a regular liaison with HR staff of field offices • Worked in a team who was required to get Shifa Foundation accredited by Pakistan Center of Philanthropic organization (PCP). • Worked in a team that was involved in planning & execution of many fund raising campaigns. As an HR Officer for Shifa Foundation (Oct 2012 – June 2013) • Drafted offer letters, contract letters and various other letters • Provided recommendations for updating HR Policy • Assisted MIS staff in development of Human resource Information system (HRIS) • Made workflows of various HR operations which were later used in HRIS development • Worked on Annual Report of Shifa Foundation (2013) in a team • Managed attendance and payroll. • Managed personal files and leave record of all employees Show less



Ufone

• New Zealand
• Telecommunications
• 1 - 100 Employee

• Training and Development Intern

  • Jul 2011 - Sep 2011

  Pakistan • Preparing and gathering training content for the training session • Data management of CV’s • Managing participants’ feedbacks from training session